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Permanent Remote Call Monitoring Jobs in Seattle, WA

AO Globe Life

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Remote Client Account Representative (Entry Level)

Seattle, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... a permanent home address in one of the following areas: United States: Virginia, Illinois ... call centers, administration, or other customer-facing roles is welcome, but it is not required.

New

Tipton Agency

Remote Insurance Broker

Seattle, WA · Remote

$60K - $200K/yr

Our brokerage generates qualified and compliant leads for agents via direct mail, call-ins, and ... Once you achieve a promotional commission rate, it is permanent; there are no criteria to maintain ...

FrontStream

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Customer Success Manager (REMOTE)

Seattle, WA · Remote

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are the person your clients call when they're planning their next big fundraising event and ... · Monitor account health and act immediately on warning signs. · Deliver premium services ...

NextDeavor Inc.

Associate Sales Operations Manager

Seattle, WA · On-site +1

$42.82 - $53.52/hr

  • Medical

  • Dental

  • Vision

  • Retirement

This role is open to remote candidates in the Pacific Time zone, with onsite options in Seattle ... Monitor pipeline creation and progression, customer engagement activity, deals closed, and revenue ...

hightower

Advisor- Highland Private Wealth Management

Bellevue, WA · On-site +1

$160K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... with remote flexibility considered based on experience and location. What You'll Do * Engage ... Monitor market trends and participate in ongoing investment strategy discussions * Meet or exceed ...

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Permanent Remote Call Monitoring information

See Seattle, WA salary details

$12

$19

$28

How much do permanent remote call monitoring jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for permanent remote call monitoring in Seattle, WA is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are the most commonly searched types of Remote Call Monitoring jobs in Seattle, WA? The most popular types of Remote Call Monitoring jobs in Seattle, WA are:
What are popular job titles related to Permanent Remote Call Monitoring jobs in Seattle, WA? For Permanent Remote Call Monitoring jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Seattle, WA look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Permanent Remote Call Monitoring jobs? Cities near Seattle, WA with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you
Infographic showing various Permanent Remote Call Monitoring job openings in Seattle, WA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,753 per year, or $19.6 per hour.

Remote Client Account Representative (Entry Level)

AO Globe Life

Seattle, WA • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

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Job description

Remote Client Account Representative (Entry Level)

100% Remote | Full-Time | United States & Canada | Sales | Training Provided

Applicants must have a permanent home address in one of the following areas:
United States: Virginia, Illinois, California, or Washington
Canada: Ontario, Alberta, Saskatchewan, Manitoba, British Columbia

What Is This Job?

We're looking for people who enjoy talking with others and are interested in starting or growing a career in sales.

As a Remote Client Account Representative, you'll speak with people who have already asked for information about available benefits. You'll talk with them, find out what they need, explain their options, and help them with the next steps.

You won't be expected to find your own customers or make random cold calls. Client opportunities are provided.

What Will You Do?

Your main job is to work with clients and help move them through the sales process.

You will:

  • Meet with clients through scheduled phone or video appointments
  • Ask questions to understand what the client needs
  • Explain available benefit options
  • Answer questions and provide clear information
  • Follow up with clients when needed
  • Help qualified clients complete the enrollment process
  • Keep client information and appointment details organized
  • Attend online training and team meetings

What Makes This a Sales Position?

You'll be speaking directly with clients and helping them choose from available options.

You'll learn how to:

  • Start and lead a sales conversation
  • Ask questions and understand client needs
  • Explain products clearly
  • Answer common client concerns
  • Follow up with interested clients
  • Complete the sales process

You don't need previous sales experience. Training is provided.

What We Provide

  • 100% work-from-home position
  • Client appointments and leads provided
  • No cold calling
  • Sales and product training
  • Ongoing coaching and support
  • Flexible scheduling options
  • Weekly commission-based pay
  • Performance-based advancement opportunities
  • Remote work tools and resources

Who Should Apply?

This position may be a good fit if you:

  • Enjoy talking to people
  • Are comfortable speaking by phone or video
  • Can listen and explain things clearly
  • Like working toward goals
  • Can stay organized and follow up with clients
  • Are willing to learn and take coaching
  • Can work independently from home

Previous experience in sales, customer service, retail, hospitality, banking, call centers, administration, or other customer-facing roles is welcome, but it is not required.

Requirements

  • Must be 18 years or older
  • Must be authorized to work in the United States or Canada
  • Must currently live in one of the listed hiring areas
  • Must have a permanent home address in the applicable hiring area
  • Computer or laptop with webcam
  • Reliable internet
  • Quiet and professional workspace
  • Ability to attend scheduled online training and appointments

Interested?

If you want to learn sales, work from home, and speak directly with clients instead of making cold calls, this could be a good opportunity to get started.

Apply today. Qualified applicants will be contacted by our recruiting team by phone, email, or text about the next step in the hiring process.