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Permanent Remote Call Monitoring Jobs in Paramount, CA

Seasoned Recruitment

Tele-Psychiatrist

Whittier, CA · Remote

... fully remote, 1099 independent contractor capacity. This role is meticulously designed for ... Develop, implement, and monitor individualized treatment plans for a diverse adult and/or ...

NEOGOV

Off Duty Coordinator

El Segundo, CA · Remote

About This is a fully remote position based in the US, requiring occasional travel (approximately 5 ... monitoring open jobs Approve or decline job requests, applications, and employer registrations in ...

Hays

Business Manager 360

Burbank, CA · On-site +1

We call it the Hays spirit. You'll experience this motivating energy in every part of our global ... Last year we placed 80,000 people in permanent jobs and over 250,000 people into temporary roles ...

Office Beacon LLC

Partnership sales manager

Los Angeles, CA · Remote

$50K - $65K/yr (+ commission)

Must have a passion for selling remote business services * Ability to communicate ideas and ... Monitor competition by gathering current marketplace information on pricing, products, new products ...

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Permanent Remote Call Monitoring information

See Paramount, CA salary details

$11

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$26

How much do permanent remote call monitoring jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for permanent remote call monitoring in Paramount, CA is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.00 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Paramount, CA?

For Permanent Remote Call Monitoring jobs in Paramount, CA, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Paramount, CA look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Paramount, CA are:

What cities near Paramount, CA are hiring for Permanent Remote Call Monitoring jobs?

Cities near Paramount, CA with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you
Infographic showing various Permanent Remote Call Monitoring job openings in Paramount, CA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 14% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,733 per year, or $18.1 per hour.

Remote Licensed Mental Health Counselor (LMFT, LCSW, LPCC) - Full-Time Opportunity

Be A Problem Solver, Ltd

Pasadena, CA • Remote

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Position Overview

Join Be A Problem Solver, Ltd as a Licensed Mental Health Counselor in a fully remote role, where you'll play a critical part in providing exceptional virtual mental health services. This position requires a focus on providing care that is both compassionate and effective, fostering an environment that prioritizes the healing journey of our clients. As a part of our dedicated team, you will utilize your expertise to implement evidence-based practices to support individuals, families, and groups.

About the Organization

Be A Problem Solver, Ltd is committed to transforming mental health care through accessible and compassionate services. Based in Pasadena, California, our organization is designed to meet the diverse needs of our clients, ensuring that quality mental health support is just a call away, no matter where they are. Our team consists of passionate mental health professionals who collaborate to enhance clinical practices and improve patient outcomes.

Work Environment

This full-time remote position supports a flexible work-life balance, allowing you to deliver care comfortably from your home or any designated remote location. You will work Monday through Friday, from 9 AM to 5 PM, ensuring you are available during peak client times. In addition, you'll utilize secure telehealth technologies and electronic health records to maintain seamless communication and documentation.

Key Responsibilities
  • Conduct virtual therapy sessions tailored to the unique needs of clients, utilizing various evidence-based approaches to ensure effectiveness.
  • Collaborate with clients to develop personalized treatment plans that promote healing, growth, and overall well-being.
  • Utilize telehealth platforms to engage clients and employ innovative techniques that elevate the therapeutic experience.
  • Consistently monitor and evaluate client progress, adjusting treatment plans as necessary to maximize outcomes.
  • Participate in regular training and continuing education to stay current with the latest practices in mental health treatment and therapy interventions.
  • Contribute your insights and experiences in team meetings to enhance clinical efficiency and improve the organization’s care strategies.
Patient Population / Client Focus

Our clientele consists of diverse individuals, ranging from children to adults, with varying degrees of mental health challenges, including anxiety, depression, trauma, and relationship distress. By offering a safe, inclusive space online, our therapists empower clients to overcome stigmas and embrace their journey toward mental wellness, leveraging culturally competent care tailored to each individual's needs.

Qualifications
  • A Master’s degree in Psychology, Social Work, Marriage and Family Therapy, Counseling, or a related field from an accredited institution.
  • Must hold an active and unrestricted license in California as either an LMFT, LCSW, or LPCC.
  • A minimum of two years of post-graduate clinical experience in a mental health setting, directly related to providing therapeutic services.
  • Outstanding communication and interpersonal skills, enabling you to build strong therapeutic relationships with clients.
Preferred Experience
  • Proficiency in using electronic health record systems and telehealth platforms for patient management and documentation.
  • A demonstrated ability to work with various populations and deliver culturally sensitive therapy.
  • Experience in group therapy facilitation or family therapy is a plus.
Compensation and Benefits

We offer a competitive salary range of $110,000 to $130,000 annually, commensurate with your experience and qualifications. Our comprehensive benefits package includes a 401(k) plan with employer matching, extensive medical, dental, and vision insurance options, as well as life insurance to ensure peace of mind for you and your loved ones.

Career Growth Opportunities

At Be A Problem Solver, Ltd, we believe in fostering professional growth. As a member of our team, you will have access to continuous learning and development opportunities, including workshops, seminars, and mentorship programs. We encourage our therapists to pursue advanced certifications and specialized training to elevate their practice and enhance their career trajectory within our organization.

Why Join Our Team

We pride ourselves on maintaining a supportive and collaborative work environment where mental health professionals can thrive. Joining Be A Problem Solver, Ltd means you will contribute to a mission-driven organization that truly cares about its clients and employees alike. You will work alongside a passionate team focused on making a meaningful impact in individuals’ lives, all while enjoying the flexibility and advantages of remote work.

Application Information

If you are a dedicated and compassionate mental health professional seeking to make a difference, we invite you to submit your resume. Our recruitment team will review applications promptly and connect with qualified candidates to discuss this opportunity further.

Apply