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Permanent Remote Call Monitoring Jobs in Bothell, WA

Shield

Project Coordinator

Redmond, WA · On-site +1

$60K - $80K/yr

Threshold - Remote Compensation: $60,000 - $80,000 / year Description Threshold Communications is ... Navigate multiple carrier portals to monitor order progress, provisioning updates, and installation ...

Actalent

Senior Biostatistician

Seattle, WA · On-site +1

$140K - $170K/yr

... fully remote if necessary. Job Type & Location This is a Permanent position based out of Seattle ... monitoring capabilities, electronic data capture solutions, and the education, support, and ...

Apex Operating Systems

Regional Sales Manager

Seattle, WA · Remote

$1.0K - $4.0K/day

REGIONAL SALES MANAGER (Remote) Apex Operating Systems (Apex O.S.) is the single platform that runs ... It listens to every call and every in-person listing and buyer presentation at the push of a button ...

SAP SuccessFactors

Marketing Strategy Expert

Bellevue, WA · On-site +1

$156K/yr

Full Remote Purpose and Objective: Concur Technologies, Inc. seeks a Marketing Strategy Expert at ... Monitor performance of marketing plans and strategies; identify opportunities to enhance marketing ...

Fortive

Non-Technical Customer Support

Everett, WA · On-site +1

... remote or hybrid work. Key Responsibilities: * Develop a strong understanding of Fluke brands and internal support teams to ensure skilled and accurate call support and ticket transfers. * Manage ...

Fortive

Customer Care Specialist

Everett, WA · On-site +1

$18.75 - $24.75/hr

... remote or hybrid work. Key Responsibilities: * Develop a strong understanding of Fluke brands and internal support teams to ensure skilled and accurate call support and ticket transfers. * Manage ...

Curvion Blue

High Ticket Sales Director

Seattle, WA · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

Curvion Blue

Sales Director

Seattle, WA · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

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Permanent Remote Call Monitoring information

See Bothell, WA salary details

$11

$19

$27

How much do permanent remote call monitoring jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for permanent remote call monitoring in Bothell, WA is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Bothell, WA? For Permanent Remote Call Monitoring jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Bothell, WA look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Permanent Remote Call Monitoring jobs? Cities near Bothell, WA with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you
Advisor- Highland Private Wealth Management

Advisor- Highland Private Wealth Management

hightower

Bellevue, WA • On-site, Remote

$160K - $170K/yr

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Your Future Team

Highland Private Wealth Management is a multi-office advisory practice with locations in Bellevue and Ellensburg, providing comprehensive wealth advisory and investment guidance to high-net-worth individuals and families. As a growth-focused practice, Highland is dedicated to helping clients maximize their return on money and life—aligning financial decisions with what matters most. The team takes an integrated approach to wealth management, partnering closely with clients and their broader network of advisors to deliver thoughtful, strategic outcomes over time.

 

Highland’s philosophy centers on connecting financial success with purpose, empowering clients to live fully while building and protecting their wealth. This is an ideal environment for entrepreneurial professionals: ownership, business development, and meaningful client impact are core to the role. For advisors looking to build and scale their own practice, deepen client relationships, and thrive in a high-performance yet supportive culture, Highland offers a platform where ambition translates into real opportunity. While the role is primarily on-site, it can be based out of either the Bellevue or Ellensburg office, with remote flexibility considered based on experience and location.

What You’ll Do

  • Engage directly with clients to understand their financial goals and needs
  • Build and grow a personal book of business through proactive, strategic business development
  • Manage and deepen client relationships following acquisition
  • Monitor market trends and participate in ongoing investment strategy discussions
  • Meet or exceed revenue targets set for client acquisition
  • Design and deliver tailored client service and planning experiences
  • Collaborate with external advisors (e.g., CPAs, attorneys) to enhance client outcomes
  • Actively expand professional network through events and relationship-building efforts
  • Contribute to and uphold a high-performance, client-first culture

 

What You’ll Bring

  • At least 5 years of experience as an Advisor in wealth management
  • Proven track record of growing a book of business
  • Series 65 (or equivalent) certification
  • Primarily on-site, remote option may be available for non-local candidates dependent upon experience and client base
  • Professional designation (CFP®, CFA, CPA, JD) is preferred
  • Bachelor's degree is required

What We Offer

  • Coverage on the first day of employment for medical, dental, and vision insurance
  • Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
  • 401k matching plan
  • HSA employer contributions
  • Student loan assistance
  • Pet insurance
  • Base salary of $160,000-$170,000 plus discretionary bonus (exact base salary amount will be dependent on experience)

Hightower’s Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., the firm operates as a registered investment advisor (RIA). 

 

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

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