ZipRecruiter

Log In

2

Permanent Remote Call Monitoring Jobs in Oregon (NOW HIRING)

Internova Travel Group

Corporate Travel Consultant

This is a remote role working the hours 8:30 AM - 5 PM ET. * Service inbound corporate travel ... Customer experience - measured through call monitoring performance. Qualifications * Must pass GDS ...

HealthEdge

Training Facilitator

$69K - $79K/yr

... call center employees and identifying any areas of improvement. * Monitoring recorded calls to ... Remote, US Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work ...

Healthcare Support Staffing

Remote HEDIS Specialist

OR · Remote

Works with the corporate HEDIS team to monitor accuracy of abstracted records as required by HEDIS ... Please call and e-mail your resume to Brianne Salazar (Office number: 321-710-4799) for immediate ...

Juvare

Senior DevOps Engineer

OR · On-site +1

$129K - $166K/yr

Atlanta / Remote Must Have * Cloud Platforms: Strong hands-on experience with AWS and Azure ... Monitoring & Observability: Experience with monitoring and observability (Datadog, CloudWatch)

LTS

Cyber Security Analyst

OR · On-site +1

Remote (U.S.) Other Considerations: U.S. Citizen or Permanent Resident required with the ability to ... monitor upcoming cyber priorities across the VA Health portfolio. * Communicate and provide ...

next page

Showing results 1-20

All JobsPermanent Call Monitoring JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Oregon

Permanent Remote Call Monitoring information

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Oregon? For Permanent Remote Call Monitoring jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Oregon look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Oregon are:
What cities in Oregon are hiring for Permanent Remote Call Monitoring jobs? Cities in Oregon with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you
Infographic showing various Permanent Remote Call Monitoring job openings in Oregon as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 83% Full Time, 10% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)

Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)

The Credit Pros

OR • Remote

$2.0K/mo

Full-time

Medical, PTO

Posted 9 days ago

Job description

Join The Credit Pros for a 100% Permanent Full-time REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Repair Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further - you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair - we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary: 

As a Remote Sales Development Representative, you'll play a pivotal role in driving our client acquisition and revenue growth objectives. This exciting position offers No Cold Call! (Pre-qualified leads), flexibility to work from home, utilizing cutting-edge software tools to connect with potential customers. Your exceptional communication skills, persuasive abilities, and an "Always Be Closing" mindset will be key to your success.

Requirements

What you'll be doing: 

  • Proven experience of inside/inbound phone sales in the United States credit sector including but not limited to credit cards, repair, history, score and reporting.
  • Pitching and closing credit repair solutions based on the profiles and credit scenario of customers.
  • Following step-by-step guide to promote TCP's credit repair products and rebutting client's concerns.
  • Going above and beyond to not only meet quotas and KPIs but exceeding in performance.
  • Utilize TCP's tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations 

What we are looking for:

  • Start Date: Immediate
  • Remote full-time availability with one unpaid 01 hour break in a 09 hour shift.
  • Work schedule:
      • Option 1: Monday to Tuesday & Thursday & Friday 10:00 AM to 08:00 PM + Saturday 09:00 AM to 01:00 PM EST (Wednesday & Sunday Off)
      • Option 2: Monday to Tuesday & Thursday & Friday 11:00 AM to 09:00 PM + Saturday 01:00 PAM to 05:00 PM EST (Wednesday & Sunday Off)
  • Bring Your Own Device: You need to have a computer matching our requirements.
  • 1-2 years' experience of customer services in B2C focused financial and banking services industry.
  • Knowledge of the United States credit industry including credit cards, line of credit, personal loans.
  • Customer first orientation and being empathetic to their needs
  • Excellent communication skills and solution-oriented mindset
  • Hunger to learn and equip self with TCP's technological suite

Benefits

What's in it for you: 

  • An opportunity to become a part of leading US based credit repair service provider 
  • Fulltime-Permanent role 
  • 100% Remote Work + Great Work Environment 
  • Base Salary: $12/hr or $2080/month minimum
  • Commissions: Progressive uncapped commissions
  • Paid Training: 01 Month Paid Training scheduled Monday to Friday (09:00 AM to 06:00 PM Eastern Time)
  • Employee development, Management training, coaching & upskilling. 
  • Flexible Accruing Paid Time Off  
  • Company Holidays  
  • Birthday Time Off  
  • Eligible for health benefits after one (01) year of association 

Join Our Team:  

At The Credit Pros, we foster an inclusive environment that welcomes applicants from all backgrounds, regardless of race, gender, orientation, gender identity or expression, economic class, color, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that everyone deserves equal opportunities to grow and succeed. 

Apply