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Permanent Remote Call Monitoring Jobs in New York

Gain America

AI / ML Engineer - Remote (US)

Hicksville, NY · On-site +1

$135K/yr

Productionize models with sound MLOps practices and monitoring * Evaluate model quality, latency ... You'll work with a dedicated recruiter who advocates for you from first call through offer. Client ...

Gain America

Data Engineer - Remote (US)

Hicksville, NY · On-site +1

$124K/yr

Orchestrate workflows with Airflow and monitor data quality * Partner with analytics and ML teams ... You'll work with a dedicated recruiter who advocates for you from first call through offer. Client ...

Sublunary

Full Time Assistant (Remote)

New York, NY · On-site +1

We are currently seeking an Executive Assistant with a can-do attitude for a part time, permanent ... Monitoring catering supplies throughout the day to ensure stock levels are maintained and ...

SafeHorizon

Team Leader - Hotlines - Remote

Manhattan, NY · On-site +1

$17.50 - $23/hr

Running and analyzing call forecasting reports to ensure staffing pattern is consistent to meet the ... Monitoring staff attendance for shifts, training and staff meetings * Documenting shift activities ...

Truvani

Video Editor REMOTE

Jersey City, NJ · On-site +1

Monitor creative performance, share insights with the team, and make fast adjustments based on data ... This is a permanent position with an opportunity to grow within the company (so we would like to ...

New

Truvani

Video Editor REMOTE

Jersey City, NJ · Remote

Monitor creative performance, share insights with the team, and make fast adjustments based on data ... This is a permanent position with an opportunity to grow within the company (so we would like to ...

New

Truvani

Video Editor REMOTE

Jersey City, NJ · Remote

Monitor creative performance, share insights with the team, and make fast adjustments based on data ... This is a permanent position with an opportunity to grow within the company (so we would like to ...

New

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Permanent Remote Call Monitoring information

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are the most commonly searched types of Remote Call Monitoring jobs in New York?

The most popular types of Remote Call Monitoring jobs in New York are:

What are popular job titles related to Permanent Remote Call Monitoring jobs in New York?

For Permanent Remote Call Monitoring jobs in New York, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in New York look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in New York are:

What cities in New York are hiring for Permanent Remote Call Monitoring jobs?

Cities in New York with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you

Bronx, New York - Overnight Academic Emergency Radiologist Job - Remote and/or On-Site

RecruitWell

Bronx, NY • On-site, Remote

$550K/yr

Other

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Bronx, New York – Overnight Academic Emergency Radiologist Job – Remote and/or On-SiteClinical Role

  • Do you know someone that might be a good fit for this position? Please ask about our generous referral fees!

  • Permanent, full-time academic faculty position

  • Seeking an ABR board certified or board eligible radiologist

  • Join an established Emergency Radiology division

  • Unique overnight schedule: 7 nights on / 21 nights off

  • Work just 1 out of every 4 weeks

  • 10-hour overnight shifts: 9:00 PM-7:00 AM Eastern

  • Opportunity to extend shift hours based on physician availability and departmental needs

  • Remote position – work from anywhere in the United States

  • On-site option also available

  • Work as part of a collaborative team of attending radiologists and residents

  • Primary responsibility is interpreting imaging studies for the Emergency Department

  • Read a broad spectrum of emergency imaging, including:

    • CT – body and neuro

    • Ultrasound

    • Radiographs

  • Neuro MRI experience is a plus

  • Unconventional examinations performed in the Emergency Department may receive preliminary reads overnight and subsequently be interpreted by subspecialists the following day

  • Opportunity to interpret additional outpatient and inpatient studies at competitive moonlighting rates

  • Academic environment with opportunities to work alongside and contribute to the education of residents

  • Must be eligible for New York medical licensure

  • Allow RecruitWell to set up a phone call with you and the client to discuss more!

Organization Information

  • Work for a nationally recognized academic medical center

  • Major teaching institution with a strong academic and clinical mission

  • Collaborative Emergency Radiology environment

  • Comprehensive and advanced diagnostic imaging services

  • Academic faculty appointment

  • Internal moonlighting opportunities available

Compensation & Benefits

  • $550,000 base salary

  • Generous quarterly wRVU-based productivity incentives

  • Additional moonlighting opportunities available

  • Paid malpractice insurance

  • Health, dental, and vision insurance

  • Short- and long-term disability coverage

  • 403(b) retirement plan

  • Comprehensive benefits package

Location Information – Bronx, New York

  • Opportunity to work remotely or on-site

  • The Bronx offers a diverse community with extensive dining, arts, entertainment, and cultural opportunities

  • Convenient access to Manhattan and the greater New York City metropolitan area

  • Numerous parks, waterfront trails, and outdoor recreational opportunities

  • Extensive public transportation options throughout New York City

RecruitWell Core Values

  • Open communication

  • Sense of urgency

  • Teamwork

  • Accountability

  • Driven to win

  • Higher consciousness

RecruitWell logo

About RecruitWell

Sourced by ZipRecruiter

RecruitWell is a prestigious entity operating in the recruitment and staffing industry, based out of Boynton Beach, FL, US. Its main focus is on global recruitment, providing both temporary and permanent staffing solutions. The company's primary mission is to provide the right talent to healthcare facilities while ensuring the satisfaction of healthcare professionals. Established with a vision to change the recruitment landscape for healthcare professionals, RecruitWell has been successful in establishing itself as a trusted name in the industry.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Boynton Beach, FL, US

Year founded

2019

Social media

Facebook

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