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Permanent Remote Call Monitoring Jobs in Alabama

REGIONAL MANAGER

Birmingham, AL ยท Remote

$73K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... If you thrive on variety -- one day coaching a property manager through a tough personnel call, the ...

REGIONAL MANAGER

Huntsville, AL ยท On-site +1

$77K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote - Regional Travel Required Full-Time Exempt About the Role At Arlington Properties, Regional ... If you thrive on variety - one day coaching a property manager through a tough personnel call, the ...

REGIONAL MANAGER

Tuscaloosa, AL ยท Remote

$64K - $87K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... If you thrive on variety -- one day coaching a property manager through a tough personnel call, the ...

REGIONAL MANAGER

Huntsville, AL ยท Remote

$77K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... If you thrive on variety -- one day coaching a property manager through a tough personnel call, the ...

REGIONAL MANAGER

Birmingham, AL ยท On-site +1

$73K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote - Regional Travel Required Full-Time Exempt About the Role At Arlington Properties, Regional ... If you thrive on variety - one day coaching a property manager through a tough personnel call, the ...

REGIONAL MANAGER

Huntsville, AL ยท Remote

$77K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... If you thrive on variety -- one day coaching a property manager through a tough personnel call, the ...

REGIONAL MANAGER

Birmingham, AL ยท Remote

$73K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... If you thrive on variety -- one day coaching a property manager through a tough personnel call, the ...

Infrastructure Engineer

AL ยท On-site +1

$70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Administrative experience with Remote Monitoring and Management (RMM) tools. * Working knowledge of ... S. citizens, lawful permanent residents, asylees, and refugees. Summit 7 Systems is an equal ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Senior Associate, Compliance as a Service

Birmingham, AL ยท On-site +1

$80K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Monitor regulatory developments and industry trends to stay current on compliance requirements and ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

  • Medical

  • Dental

  • Vision

  • Retirement

Remote Summary of Position: The Technical Account Manager (TAM) is responsible for delivering ... Monitor trends and deliver proactive review with recommendations. * Play key role in Genesys team ...

Tax Administration Manager

Birmingham, AL ยท On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Monitor administrative capacity, coverage, and workload trends; proactively identify gaps and ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Showing results 41-60

Permanent Remote Call Monitoring information

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Alabama?

For Permanent Remote Call Monitoring jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Alabama look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Alabama are:

What cities in Alabama are hiring for Permanent Remote Call Monitoring jobs?

Cities in Alabama with the most Permanent Remote Call Monitoring job openings:

Infographic showing various Permanent Remote Call Monitoring job openings in Alabama as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Immunology Sales Specialist (Alabama) - Nephrology

Therakos

Birmingham, AL โ€ข Remote

$91K - $130K/yr

Full-time

Posted 4 days ago


Job description

Job Title

Immunology Sales Specialist (Alabama) - Nephrology

Requisition

JR000015896 Immunology Sales Specialist (Alabama) - Nephrology (Open)

Location

Birmingham, AL

Additional Locations

Montgomery, AL

Job Description Summary

Join Keenova's Immunology Sales Force Team, where we work to become a valued partner in serving patients with autoimmune and rare diseases. The successful candidate will be able to show documented success as a top producer using superior clinical selling skills, while effectively managing their territory operating within all compliance and company policies and procedures, as a results-oriented salesperson, business partner and consultant. Develop strategically targeted accounts and specific business plans that reflect an in-depth understanding of local, regional and national market forces impacting product sales. The incumbent will skillfully deal with the concepts and complexities associated with the products and adjunctive therapies and must demonstrate an in-depth understanding of the clinical data.

Job Description

Essential Functions

  • Meet or exceed all established territory sales plan and expense plan goals and objectives, by developing and implementing strategies specific to the assigned territory.
  • Establish and maintain professional relationships with targeted opinion leaders and physicians
  • Maintain an updated working knowledge of Company products and relevant disease states.
  • Effectively develops a Territory Business Plan, plans all workdays and weeks, established call plans and prepares for all sales calls so as to meet or exceed goals and objectives.
  • Develop and implement special programs within territory to maximize sales opportunities, i.e. speakers' bureau programs, symposia, etc.
  • Develop and/or maintain permanent customer records.
  • Complete assigned administrative tasks in a timely, accurate, legible, and organized manner.
  • Communicate a current, effective, and accurate sales presentation to customers.
  • Present a professional sales image in all business matters.
  • Carry out duties and responsibilities in compliance with applicable regulations and Pharma guidelines and operate assigned sales territory within established sales and/or corporate policies, procedures, and standards
  • Attend regional and national conferences throughout the year

Skills & Competencies

  • Selling skills - Ability to profitably build new business and expand existing customer relationships
  • Clinical Acumen - Possesses strong clinical and disease state knowledge that enables impactful clinical selling and strong decision making, while showing a deep understanding of the market and customers patients/practice
  • Business Acumen - Understands industry trends, economic sectors and market dynamics to drive strategy
  • Communications and Teamwork - Communicates accurately, concisely and compellingly to a variety of audiences and adapts communication style as needed; ability to forge and maintain effective relationships with internal employees and external customers
  • Resource Utilization - Identifies available resources and solves problems by utilizing best available information and support resources

Qualifications:

Bachelor's Degree, and 3 + years' experience required in Nephrology.

In lieu of a Bachelor's degree, will consider either an Associate's Degree and 5+ years, OR 7+ years, of successful, proven pharmaceutical or industry equivalent experience in Nephrology.

Current experience within the territory and customer knowledge highly preferred.

Experience Selling Biologics to Specialty Physicians in rare disease areas preferred.

A valid motor vehicle operator's license.

Local travel; some overnight required, may vary depending on the region.

Keenova offers employees a Total Rewards package which includes competitive pay and benefits. To learn more about our Total Rewards benefits please visit: Keenova Careers | Serve and Grow with Purpose | Keenova

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

The expected base pay range for this position is $91K - $130K. Please note that base pay offered may vary depending on factors including job-related knowledge, skills, and experience.

This position is eligible for a bonus in accordance with the terms of the applicable program. Bonuses are awarded at the Company's discretion.

#LI-REMOTE

#LI-MR1

At Keenova, we believe that no one should be alone in their pursuit of better health. This purpose drives us as we pair quality therapeutics with human support-showing up in big moments and small to help patients find comfort and confidence.

We bring deep expertise and resolve to every therapeutic area we serve, including immunology, urology,men's health, orthopedics, critical care, and pediatric endocrinology. We work with patients, care partners, and physicians to help them navigate healthcare system complexity and access therapies that make a meaningful difference.

We are Keenova-keen to solve, keen to serve. Learn more atwww.keenova.com.