This tool will monitor and ensure the performance of critical communications systems, including Skype for Business (SfB), Microsoft Teams, Cisco CMS, Cisco Phones, and VTC. As the primary point of ...
This tool will monitor and ensure the performance of critical communications systems, including Skype for Business (SfB), Microsoft Teams, Cisco CMS, Cisco Phones, and VTC. As the primary point of ...
This tool will monitor and ensure the performance of critical communications systems, including Skype for Business (SfB), Microsoft Teams, Cisco CMS, Cisco Phones, and VTC. As the primary point of ...
This tool will monitor and ensure the performance of critical communications systems, including Skype for Business (SfB), Microsoft Teams, Cisco CMS, Cisco Phones, and VTC. As the primary point of ...
Senior Systems & Monitoring Administrator
Laurel, MD · On-site
$85K - $115K/yr
Do you want to be empowered to take ownership of enterprise monitoring architecture and have a direct impact on the reliability, performance, and security of mission-critical systems? Are you ...
Senior Systems & Monitoring Administrator
Laurel, MD · On-site
$85K - $115K/yr
Do you want to be empowered to take ownership of enterprise monitoring architecture and have a direct impact on the reliability, performance, and security of mission-critical systems? Are you ...
Hands-on experience using performance test tools to develop scripts, monitor application/database/machine level performance, analyze performance metrics, troubleshoot errors/failures/bottlenecks, and ...
Hands-on experience using performance test tools to develop scripts, monitor application/database/machine level performance, analyze performance metrics, troubleshoot errors/failures/bottlenecks, and ...
Senior Systems & Monitoring Administrator with Security Clearance
Laurel, MD · On-site
$85K - $115K/yr
Do you want to be empowered to take ownership of enterprise monitoring architecture and have a direct impact on the reliability, performance, and security of mission-critical systems? Are you ...
Senior Systems & Monitoring Administrator with Security Clearance
Laurel, MD · On-site
$85K - $115K/yr
Do you want to be empowered to take ownership of enterprise monitoring architecture and have a direct impact on the reliability, performance, and security of mission-critical systems? Are you ...
Performance Tester
Ellicott City, MD · On-site
... and monitoring capabilities. • Define and uphold performance engineering best practices, standards, and methodologies across the SDLC. • Collaborate with development, architecture and ...
Performance Tester
Ellicott City, MD · On-site
... and monitoring capabilities. • Define and uphold performance engineering best practices, standards, and methodologies across the SDLC. • Collaborate with development, architecture and ...
Performance Engineer
Columbia, MD · On-site
Monitor and assess application and system performance throughout the development lifecycle. * Contribute to documentation, reporting, and quality assurance activities. * Identify opportunities for ...
Performance Engineer
Columbia, MD · On-site
Monitor and assess application and system performance throughout the development lifecycle. * Contribute to documentation, reporting, and quality assurance activities. * Identify opportunities for ...
Performance Engineer
Columbia, MD · On-site
Monitor and assess application and system performance throughout the development lifecycle. * Contribute to documentation, reporting, and quality assurance activities. * Identify opportunities for ...
Performance Engineer
Columbia, MD · On-site
Monitor and assess application and system performance throughout the development lifecycle. * Contribute to documentation, reporting, and quality assurance activities. * Identify opportunities for ...
Performance Tester
Ellicott City, MD · On-site
... and monitoring capabilities. • Define and uphold performance engineering best practices, standards, and methodologies across the SDLC. • Collaborate with development, architecture and ...
Performance Tester
Ellicott City, MD · On-site
... and monitoring capabilities. • Define and uphold performance engineering best practices, standards, and methodologies across the SDLC. • Collaborate with development, architecture and ...
... monitor, gather, and report application performance - Knowledge of performance bottlenecks and end-to-end performance measures (server response time, throughput, latency, etc.) - Ability to ...
... monitor, gather, and report application performance - Knowledge of performance bottlenecks and end-to-end performance measures (server response time, throughput, latency, etc.) - Ability to ...
Senior COTS Integrator
Annapolis Junction, MD · On-site
$114K - $157K/yr
Build automated performance testing and monitoring capabilities using Jenkins. * Develop software that leverages REST APIs to automate the collection and analysis of performance metrics. * Configure ...
Quick apply
Senior COTS Integrator
Annapolis Junction, MD · On-site
$114K - $157K/yr
Build automated performance testing and monitoring capabilities using Jenkins. * Develop software that leverages REST APIs to automate the collection and analysis of performance metrics. * Configure ...
Performance Engineer
Columbia, MD · On-site +1
Monitor and assess application and system performance throughout the development lifecycle. * Contribute to documentation, reporting, and quality assurance activities. * Identify opportunities for ...
Performance Engineer
Columbia, MD · On-site +1
Monitor and assess application and system performance throughout the development lifecycle. * Contribute to documentation, reporting, and quality assurance activities. * Identify opportunities for ...
Ability to use load tools to monitor, gather, and report application performance * Knowledge of performance bottlenecks and end-to-end performance measures (server response time, throughput, latency ...
Ability to use load tools to monitor, gather, and report application performance * Knowledge of performance bottlenecks and end-to-end performance measures (server response time, throughput, latency ...
Performance Tester
Ellicott City, MD · On-site
... and monitoring capabilities. • Define and uphold performance engineering best practices, standards, and methodologies across the SDLC. • Collaborate with development, architecture and ...
Performance Tester
Ellicott City, MD · On-site
... and monitoring capabilities. • Define and uphold performance engineering best practices, standards, and methodologies across the SDLC. • Collaborate with development, architecture and ...
Cloud Software Engineer with Security Clearance
Annapolis Junction, MD · On-site
$61.25 - $79.75/hr
These individuals should be capable of managing multiple enterprise-grade services and must have a solid understanding of service performance, monitoring, troubleshooting, and SLA adherence. A key ...
Cloud Software Engineer with Security Clearance
Annapolis Junction, MD · On-site
$61.25 - $79.75/hr
These individuals should be capable of managing multiple enterprise-grade services and must have a solid understanding of service performance, monitoring, troubleshooting, and SLA adherence. A key ...
Senior COTS Integrator
Annapolis, MD · On-site
The successful candidate will join a team building performance-monitoring solutions, leveraging Jenkins for automated performance checks, REST APIs for metrics capture, and the Elastic stack for ...
Senior COTS Integrator
Annapolis, MD · On-site
The successful candidate will join a team building performance-monitoring solutions, leveraging Jenkins for automated performance checks, REST APIs for metrics capture, and the Elastic stack for ...
Senior COTS Integrator with Security Clearance
Annapolis Junction, MD · On-site
$117K - $160K/yr
The selected candidate will work on a team building performance-monitoring solutions for systems. The candidate will leverage the Jenkins automated execution architecture for automated performance ...
Senior COTS Integrator with Security Clearance
Annapolis Junction, MD · On-site
$117K - $160K/yr
The selected candidate will work on a team building performance-monitoring solutions for systems. The candidate will leverage the Jenkins automated execution architecture for automated performance ...
Enterprise Monitoring and Operations
$70K - $95K/yr
Administer and optimize enterprise monitoring platforms overseeing server health, database performance, network throughput, storage utilization, Microsoft 365 service availability, and cloud resource ...
Enterprise Monitoring and Operations
$70K - $95K/yr
Administer and optimize enterprise monitoring platforms overseeing server health, database performance, network throughput, storage utilization, Microsoft 365 service availability, and cloud resource ...
Enterprise Monitoring and Operations
$70K - $95K/yr
Administer and optimize enterprise monitoring platforms overseeing server health, database performance, network throughput, storage utilization, Microsoft 365 service availability, and cloud resource ...
Enterprise Monitoring and Operations
$70K - $95K/yr
Administer and optimize enterprise monitoring platforms overseeing server health, database performance, network throughput, storage utilization, Microsoft 365 service availability, and cloud resource ...
Enterprise Monitoring and Operations
Rockville, MD · On-site
$70K - $95K/yr
Secret or L Clearance Responsibilities: • Administer and optimize enterprise monitoring platforms overseeing server health, database performance, network throughput, storage utilization, Microsoft ...
Quick apply
Enterprise Monitoring and Operations
Rockville, MD · On-site
$70K - $95K/yr
Secret or L Clearance Responsibilities: • Administer and optimize enterprise monitoring platforms overseeing server health, database performance, network throughput, storage utilization, Microsoft ...
Performance Monitoring information
What is the difference between Performance Monitoring vs Network Monitoring?
| Aspect | Performance Monitoring | Network Monitoring |
|---|---|---|
| Primary Focus | Tracking system and application performance metrics | Monitoring network traffic and infrastructure |
| Tools Used | Application performance tools, APM solutions | Network analyzers, SNMP tools |
| Work Environment | IT departments, data centers, cloud environments | Network operations centers, data centers |
| Certifications | ITIL, CompTIA Server+, Cisco CCNA | Cisco CCNA, CompTIA Network+ |
Performance Monitoring focuses on tracking the performance of applications and systems to ensure optimal operation, while Network Monitoring concentrates on overseeing network traffic and infrastructure health. Both roles are essential in maintaining IT infrastructure but serve different aspects of system management.
What is performance monitoring?
What are the key skills and qualifications needed to thrive in Performance Monitoring, and why are they important?
What are some common challenges faced by professionals in performance monitoring roles, and how can they be addressed?
Unified Communication Performance Specialist - TS/SCI w/Poly
Annapolis Junction, MD • On-site
Full-time
Retirement, PTO
Re-posted 8 days ago
General Dynamics Information Technology rating
7.8
Based on 63 frontline employees who took The Breakroom Quiz
76th of 210 rated it services
Job description
Own your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats.
Job DescriptionUnified Communications Performance Specialist
The Systems Engineer will play a critical role in deploying, configuring, and managing SL1/VOSS, our new enterprise monitoring tool for Unified Communications. This tool will monitor and ensure the performance of critical communications systems, including Skype for Business (SfB), Microsoft Teams, Cisco CMS, Cisco Phones, and VTC.
As the primary point of contact for UC system performance, the successful candidate will act as the first line of defense, working independently to ensure that all communication systems are running optimally and efficiently.
This position requires a self-starter who can quickly learn and implement new technologies while maintaining operational stability. The ideal candidate will be able to independently troubleshoot and resolve issues, making a significant contribution to the reliability and success of our communication systems.
Key Responsibilities:
Tool Implementation & Deployment:
Lead the deployment and configuration of the SL1/VOSS monitoring tool across all Unified Communications platforms (SfB, Teams, Cisco CMS, Cisco Phones, VTS).
Collaborate with cross-functional teams to ensure integration of SL1/VOSS with existing systems and infrastructure.
System Monitoring & Performance Optimization:
Monitor system performance and availability for all Unified Communications tools.
Analyze performance data to ensure that UC systems meet or exceed defined performance standards.
Proactively identify and address any performance or routing issues affecting communications.
Troubleshooting & Issue Resolution:
Act as the first line of defense for resolving performance issues and escalations.
Work independently to troubleshoot, identify root causes, and resolve issues in a timely manner.
Collaborate with vendors and internal teams to resolve more complex issues.
System Evolution & Improvements:
Continuously evolve and improve SL1/VOSS to enhance monitoring capabilities and system performance.
Stay up to date with industry trends and new features in SL1/VOSS, applying these improvements to ensure system reliability and performance.
Documentation & Reporting:
Develop and maintain comprehensive documentation for SL1/VOSS configurations, monitoring parameters, and troubleshooting procedures.
Generate performance reports and provide insights to stakeholders on system health and areas for improvement.
Collaboration & Knowledge Sharing:
Provide support and guidance to team members and other departments on using SL1/VOSS for performance monitoring and troubleshooting.
Participate in regular meetings with internal stakeholders to review system performance and make recommendations for improvements.
WHAT YOULL NEED TO SUCCEED:
Education: Bachelor of Arts/Bachelor of Science
Required Experience: 8+ years of related experience
Proven experience with Unified Communications platforms (e.g., Microsoft Teams, Skype for Business, Cisco CMS, Cisco Phones, VTC).
Experience with monitoring tools like SL1/VOSS or similar performance monitoring platforms is highly preferred.
Strong understanding of Unified Communications architecture, including VoIP, video conferencing, and real-time collaboration technologies.
Experience with networking protocols, system diagnostics, and troubleshooting.
Familiarity with performance monitoring, alerting, and system optimization techniques.
Proficiency in Windows Server, Linux, and/or cloud-based environments
Knowledge of networking protocols (e.g., TCP/IP, SIP, DNS, DHCP, QoS) and experience with networking tools (Wireshark, etc.).
Self-starter with a proactive approach to problem-solving and continuous improvement.
Strong analytical and troubleshooting skills with the ability to identify and resolve complex technical issues.
Excellent communication and interpersonal skills, capable of working independently and as part of a team.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
Certification: 8570 is required Sec
Security Clearance Level: TS/SCI w/Poly
Location: On Site
US Citizenship Required
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
#GlobalServices
8 + years of related experience
* may vary based on technical training, certification(s), or degree
CompTIA Network + - Comp Tia Security + Certification - Comp Tia Security + Certification
Less than 10%
U.S. Citizenship Required
The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our WorkWe are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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About General Dynamics Information Technology
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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Falls Church, VA, US