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Performance Monitoring Jobs in Maryland (NOW HIRING)

... and monitoring capabilities. • Define and uphold performance engineering best practices, standards, and methodologies across the SDLC. • Collaborate with development, architecture and ...

Monitor and assess application and system performance throughout the development lifecycle. * Contribute to documentation, reporting, and quality assurance activities. * Identify opportunities for ...

... and monitoring capabilities. • Define and uphold performance engineering best practices, standards, and methodologies across the SDLC. • Collaborate with development, architecture and ...

... monitor, gather, and report application performance - Knowledge of performance bottlenecks and end-to-end performance measures (server response time, throughput, latency, etc.) - Ability to ...

Monitor and assess application and system performance throughout the development lifecycle. * Contribute to documentation, reporting, and quality assurance activities. * Identify opportunities for ...

Ability to use load tools to monitor, gather, and report application performance * Knowledge of performance bottlenecks and end-to-end performance measures (server response time, throughput, latency ...

Administer and optimize enterprise monitoring platforms overseeing server health, database performance, network throughput, storage utilization, Microsoft 365 service availability, and cloud resource ...

Enterprise Monitoring and Operations

Rockville, MD · On-site

$70K - $95K/yr

Secret or L Clearance Responsibilities: • Administer and optimize enterprise monitoring platforms overseeing server health, database performance, network throughput, storage utilization, Microsoft ...

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Performance Monitoring information

What is the difference between Performance Monitoring vs Network Monitoring?

AspectPerformance MonitoringNetwork Monitoring
Primary FocusTracking system and application performance metricsMonitoring network traffic and infrastructure
Tools UsedApplication performance tools, APM solutionsNetwork analyzers, SNMP tools
Work EnvironmentIT departments, data centers, cloud environmentsNetwork operations centers, data centers
CertificationsITIL, CompTIA Server+, Cisco CCNACisco CCNA, CompTIA Network+

Performance Monitoring focuses on tracking the performance of applications and systems to ensure optimal operation, while Network Monitoring concentrates on overseeing network traffic and infrastructure health. Both roles are essential in maintaining IT infrastructure but serve different aspects of system management.

What is performance monitoring?

Performance monitoring involves the continuous process of collecting, analyzing, and reporting information about how systems, applications, or employees are performing. In an IT context, it helps organizations identify bottlenecks, optimize resource usage, and ensure systems run efficiently. In a business environment, performance monitoring can also refer to tracking employee or departmental productivity against set goals. The insights gained allow for timely adjustments and improvements, ultimately leading to increased efficiency and effectiveness.

What are the key skills and qualifications needed to thrive in Performance Monitoring, and why are they important?

To thrive in Performance Monitoring, you need strong analytical skills, attention to detail, and a background in data analysis or a related field, often supported by a relevant degree. Familiarity with monitoring tools such as Splunk, Nagios, or SolarWinds, and experience with performance metrics and reporting systems are typically required. Effective communication, problem-solving abilities, and adaptability help professionals interpret data insights and collaborate with technical teams. These skills are crucial for proactively identifying and resolving performance issues, ensuring optimal system functionality and business continuity.

What are some common challenges faced by professionals in performance monitoring roles, and how can they be addressed?

Professionals in performance monitoring often encounter challenges such as managing large volumes of data, identifying meaningful trends, and ensuring timely responses to performance issues. To address these, it is important to leverage robust monitoring tools, automate routine data collection, and establish clear communication channels with technical and business teams. Staying updated on industry best practices and regularly collaborating with stakeholders helps in proactively identifying potential performance bottlenecks and maintaining optimal system performance.
What are popular job titles related to Performance Monitoring jobs in Maryland? For Performance Monitoring jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Performance Monitoring jobs in Maryland look for? The top searched job categories for Performance Monitoring jobs in Maryland are:
Unified Communication Performance Specialist - TS/SCI w/Poly

Unified Communication Performance Specialist - TS/SCI w/Poly

General Dynamics Information Technology

Annapolis Junction, MD • On-site

Full-time

Retirement, PTO

Re-posted 8 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

76th of 210 rated it services


Job description

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REQ#: RQ218120Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Unified Communications Performance Specialist

The Systems Engineer will play a critical role in deploying, configuring, and managing SL1/VOSS, our new enterprise monitoring tool for Unified Communications. This tool will monitor and ensure the performance of critical communications systems, including Skype for Business (SfB), Microsoft Teams, Cisco CMS, Cisco Phones, and VTC.

As the primary point of contact for UC system performance, the successful candidate will act as the first line of defense, working independently to ensure that all communication systems are running optimally and efficiently.

This position requires a self-starter who can quickly learn and implement new technologies while maintaining operational stability. The ideal candidate will be able to independently troubleshoot and resolve issues, making a significant contribution to the reliability and success of our communication systems.


Key Responsibilities:

Tool Implementation & Deployment:

Lead the deployment and configuration of the SL1/VOSS monitoring tool across all Unified Communications platforms (SfB, Teams, Cisco CMS, Cisco Phones, VTS).

Collaborate with cross-functional teams to ensure integration of SL1/VOSS with existing systems and infrastructure.

System Monitoring & Performance Optimization:

Monitor system performance and availability for all Unified Communications tools.

Analyze performance data to ensure that UC systems meet or exceed defined performance standards.

Proactively identify and address any performance or routing issues affecting communications.

Troubleshooting & Issue Resolution:

Act as the first line of defense for resolving performance issues and escalations.

Work independently to troubleshoot, identify root causes, and resolve issues in a timely manner.

Collaborate with vendors and internal teams to resolve more complex issues.

System Evolution & Improvements:

Continuously evolve and improve SL1/VOSS to enhance monitoring capabilities and system performance.

Stay up to date with industry trends and new features in SL1/VOSS, applying these improvements to ensure system reliability and performance.

Documentation & Reporting:

Develop and maintain comprehensive documentation for SL1/VOSS configurations, monitoring parameters, and troubleshooting procedures.

Generate performance reports and provide insights to stakeholders on system health and areas for improvement.

Collaboration & Knowledge Sharing:

Provide support and guidance to team members and other departments on using SL1/VOSS for performance monitoring and troubleshooting.

Participate in regular meetings with internal stakeholders to review system performance and make recommendations for improvements.


WHAT YOULL NEED TO SUCCEED:
Education: Bachelor of Arts/Bachelor of Science
Required Experience: 8+ years of related experience
Proven experience with Unified Communications platforms (e.g., Microsoft Teams, Skype for Business, Cisco CMS, Cisco Phones, VTC).

Experience with monitoring tools like SL1/VOSS or similar performance monitoring platforms is highly preferred.

Strong understanding of Unified Communications architecture, including VoIP, video conferencing, and real-time collaboration technologies.

Experience with networking protocols, system diagnostics, and troubleshooting.

Familiarity with performance monitoring, alerting, and system optimization techniques.

Proficiency in Windows Server, Linux, and/or cloud-based environments

Knowledge of networking protocols (e.g., TCP/IP, SIP, DNS, DHCP, QoS) and experience with networking tools (Wireshark, etc.).

Self-starter with a proactive approach to problem-solving and continuous improvement.

Strong analytical and troubleshooting skills with the ability to identify and resolve complex technical issues.

Excellent communication and interpersonal skills, capable of working independently and as part of a team.

Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

Certification: 8570 is required Sec

Security Clearance Level: TS/SCI w/Poly
Location: On Site
US Citizenship Required

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace

#GlobalServices

Work Requirements
Years of Experience

8 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA Network + - Comp Tia Security + Certification - Comp Tia Security + Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans


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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US