Performance Improvement Director Jobs in Michigan

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Shift: Days

Status: 20 Hours per week

GENERAL SUMMARY:

The Trauma Performance Improvement (PI) Coordinator identifies, verifies, and investigates complications and events involving trauma patients. Under minimal supervision from the Trauma Program Manager and/or Trauma Medical Director, they will analyze trends and lead the performance improvement and quality assurance activities of the trauma program beginning with pre-hospital and extending through discharge. The Trauma PI Coordinator will utilize a variety of improvement methodologies and group management techniques to support teams through improvement initiatives. Working collaboratively with all members of the trauma team and leadership, they are responsible for development of action plans and completion of loop closure/event resolution for both quality of care and risk issues. Emphasis will be placed on initiatives to increase efficiencies and reduce variability, errors, and defects utilizing program data and current trauma best practices. The Trauma PI Coordinator is expected to prepare reports and recommendations, provide education to team members as needed, and apply new continuous improvement methodologies to spread successful innovation throughout the hospital. This role will reflect the most recent criteria and standards outlined in the current American College of Surgeons (ACS) "Resources for the Optimal Care of the Injured Patient" with respect to trauma performance improvement activities. 

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor's Degree in Nursing or other Healthcare-related field required.
• Master's Degree preferred.
• Minimum of five (5) years of clinical experience required with two years project management, process improvement or risk management experience with knowledge of Lean/Six Sigma methodologies preferred.
• Emergency Department or Trauma/Surgical Critical Care preferred.
• Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts.
• Leadership experience preferred.
• Trauma Outcomes and Performance Improvement (TOPIC) preferred.
• Must complete within one (1) year of hire. AAAM Abbreviated Injury Scoring (AIS) Course required within one (1) year of hire. Updates and other related courses may be required as needed. Trauma Care After Resuscitation (TCAR) preferred. Course completion required within six (6) months of hire.
• Must possess strong problem solving and critical thinking skills.
• Ability to manage simultaneous projects/assignments with potentially conflicting priorities and meet all deadlines a must.
• Must have strong knowledge of efficient and effective data gathering techniques and develop a growing base of analytical/technical and process improvement tools.
• Strong verbal and written communication skills to design and present effective educational programs, as well as interact at all organizational levels.

CERTIFICATIONS/LICENSURES REQUIRED:

• Professional certification required within three (3) years of hire (TCRN, CEN, CCRN, or CPHQ preferred).
• Trauma Nursing Core Course (TNCC)/Advanced Trauma Care for Nurses (ATCN)/Advanced Trauma Life Support (ATLS) certification preferred.
• Must complete one of the above within eighteen (18) months of hire.
• Other certifications may be required as needed based upon experience and departmental needs.