This position will lead and oversee daily call center and admissions operations, optimize workflows, drive performance using data, and ensure a compassionate, compliant experience for individuals ...
This position will lead and oversee daily call center and admissions operations, optimize workflows, drive performance using data, and ensure a compassionate, compliant experience for individuals ...
This position will lead and oversee daily call center and admissions operations, optimize workflows, drive performance using data, and ensure a compassionate, compliant experience for individuals ...
Quick apply
This position will lead and oversee daily call center and admissions operations, optimize workflows, drive performance using data, and ensure a compassionate, compliant experience for individuals ...
Contact Center Manager
Montgomery, IN · On-site
The Contact Center Manager has direct influence over sales workflows, training, coaching models, and performance metrics. Success in This Role Looks Like Within the first 612 months, the successful ...
Quick apply
Contact Center Manager
Montgomery, IN · On-site
The Contact Center Manager has direct influence over sales workflows, training, coaching models, and performance metrics. Success in This Role Looks Like Within the first 612 months, the successful ...
Call Center Director
Indianapolis, IN · On-site
This position will lead and oversee daily call center and admissions operations, optimize workflows, drive performance using data, and ensure a compassionate, compliant experience for individuals ...
Call Center Director
Indianapolis, IN · On-site
This position will lead and oversee daily call center and admissions operations, optimize workflows, drive performance using data, and ensure a compassionate, compliant experience for individuals ...
Assistant Banking Center Manager - Carmel Banking Center Lead the floor. Inspire the team. Grow the ... Review and act on daily account management and performance reports * Conduct monthly audits ...
Assistant Banking Center Manager - Carmel Banking Center Lead the floor. Inspire the team. Grow the ... Review and act on daily account management and performance reports * Conduct monthly audits ...
Center Manager
Plainfield, IN · On-site
$65K - $75K/yr
As a Center Manager , you'll be the engine behind a high-functioning care team-driving daily ... Track and report on key performance metrics and operational goals, contributing to broader ...
Center Manager
Plainfield, IN · On-site
$65K - $75K/yr
As a Center Manager , you'll be the engine behind a high-functioning care team-driving daily ... Track and report on key performance metrics and operational goals, contributing to broader ...
The center manager role is a crucial position at Quest Global, whose primary purpose of the role is ... Analyze and forecast business performance to drive continuous improvement of the business ...
The center manager role is a crucial position at Quest Global, whose primary purpose of the role is ... Analyze and forecast business performance to drive continuous improvement of the business ...
The center manager role is a crucial position at Quest Global, whose primary purpose of the role is ... Analyze and forecast business performance to drive continuous improvement of the business ...
The center manager role is a crucial position at Quest Global, whose primary purpose of the role is ... Analyze and forecast business performance to drive continuous improvement of the business ...
As a Center Manager , you'll be the engine behind a high-functioning care team--driving daily ... Track and report on key performance metrics and operational goals, contributing to broader ...
As a Center Manager , you'll be the engine behind a high-functioning care team--driving daily ... Track and report on key performance metrics and operational goals, contributing to broader ...
As a Center Manager , you'll be the engine behind a high-functioning care team--driving daily ... Track and report on key performance metrics and operational goals, contributing to broader ...
As a Center Manager , you'll be the engine behind a high-functioning care team--driving daily ... Track and report on key performance metrics and operational goals, contributing to broader ...
Center Manager
Merrillville, IN · On-site
$65K - $75K/yr
As a Center Manager , you'll be the engine behind a high-functioning care team-driving daily ... Track and report on key performance metrics and operational goals, contributing to broader ...
Center Manager
Merrillville, IN · On-site
$65K - $75K/yr
As a Center Manager , you'll be the engine behind a high-functioning care team-driving daily ... Track and report on key performance metrics and operational goals, contributing to broader ...
Centre Manager
Indianapolis, IN · On-site
The center manager role is a crucial position at Quest Global, whose primary purpose of the role is ... Analyze and forecast business performance to drive continuous improvement of the business ...
Centre Manager
Indianapolis, IN · On-site
The center manager role is a crucial position at Quest Global, whose primary purpose of the role is ... Analyze and forecast business performance to drive continuous improvement of the business ...
Data Center Manager
$159.60K/yr
Creating performance and continuous improvement metrics with all stakeholders leveraging existing tools, ensuring they support the business needs in terms of standards, quality, efficiency, safety ...
Data Center Manager
$159.60K/yr
Creating performance and continuous improvement metrics with all stakeholders leveraging existing tools, ensuring they support the business needs in terms of standards, quality, efficiency, safety ...
Data Center Manager
Indianapolis, IN · On-site
$159.60K/yr
Creating performance and continuous improvement metrics with all stakeholders leveraging existing tools, ensuring they support the business needs in terms of standards, quality, efficiency, safety ...
Data Center Manager
Indianapolis, IN · On-site
$159.60K/yr
Creating performance and continuous improvement metrics with all stakeholders leveraging existing tools, ensuring they support the business needs in terms of standards, quality, efficiency, safety ...
Data Center Facility Manager, Data Center Community
New Carlisle, IN · On-site
$152.60K/yr
In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data ...
Data Center Facility Manager, Data Center Community
New Carlisle, IN · On-site
$152.60K/yr
In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data ...
Banking Center Assistant Mgr
Munster, IN · On-site
$21.50 - $37.50/hr
The Assistant Manager delivers sales and service results that meet defined performance targets by ... Key Accountabilities Banking Center Profitability and Oversight * Assist the Banking Center Manager ...
Banking Center Assistant Mgr
Munster, IN · On-site
$21.50 - $37.50/hr
The Assistant Manager delivers sales and service results that meet defined performance targets by ... Key Accountabilities Banking Center Profitability and Oversight * Assist the Banking Center Manager ...
Banking Center Assistant Mgr
$21.50 - $37.50/hr
The Banking Center Assistant Manager delivers an exceptional client experience through the ... The Assistant Manager delivers sales and service results that meet defined performance targets by ...
Banking Center Assistant Mgr
$21.50 - $37.50/hr
The Banking Center Assistant Manager delivers an exceptional client experience through the ... The Assistant Manager delivers sales and service results that meet defined performance targets by ...
In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data ...
In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data ...
Data Center Facility Manager, Data Center Community
New Carlisle, IN · On-site
$152.60K/yr
In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data ...
Data Center Facility Manager, Data Center Community
New Carlisle, IN · On-site
$152.60K/yr
In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data ...
In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data ...
In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data ...
Performance Center information
What are the key skills and qualifications needed to thrive as a Performance Center Manager, and why are they important?
To thrive as a Performance Center Manager, you need expertise in facility operations, sports science, and personnel management, often supported by a degree in sports management or a related field. Familiarity with fitness management software, scheduling systems, and safety compliance certifications is typically required. Strong leadership, motivational abilities, and effective communication skills make candidates stand out in this role. These competencies are crucial for ensuring smooth facility operations, optimizing athlete or client performance, and maintaining a positive, safe environment.
What are the typical responsibilities of a Performance Center specialist, and how do they collaborate with other departments?
A Performance Center specialist is primarily responsible for monitoring, analyzing, and optimizing the performance of athletes or clients using state-of-the-art equipment and data-driven techniques. They often conduct fitness assessments, develop personalized training programs, and track progress over time. Collaboration is key, as specialists frequently work alongside coaches, physical therapists, nutritionists, and sports scientists to ensure a holistic approach to performance improvement. Regular communication and teamwork help deliver the best outcomes for clients while fostering a supportive and dynamic work environment.
What is a Performance Center and what does it do?
A Performance Center is a specialized facility or department focused on optimizing the performance of individuals, teams, or systems. In sports, it refers to a center where athletes receive comprehensive training, rehabilitation, and performance analysis. In the business or IT context, a Performance Center may be a team or platform dedicated to monitoring, testing, and improving the performance of software applications or business operations. The main goal is to enhance overall outcomes through data-driven strategies and specialized resources.
What skill pays $100 an hour?
In a performance center or related roles, skills such as advanced technical expertise, specialized training, or certifications in areas like sports performance, physical therapy, or coaching can command hourly rates of $100 or more. High-level professionals with extensive experience and unique skills often earn this rate, especially when working independently or consulting.
What is the difference between Performance Center vs Performance Tester?
| Aspect | Performance Center | Performance Tester |
|---|---|---|
| Certifications | Typically requires certifications like ISTQB, LoadRunner, or JMeter | Often holds similar certifications, focusing on testing tools and methodologies |
| Work Environment | Used in enterprise environments for managing and executing performance testing at scale | Performs individual or team-based performance testing tasks |
| Employer & Industry Usage | Commonly employed by large organizations for application performance management | Found in QA teams across various industries for testing software performance |
Performance Center is a comprehensive platform for managing and executing performance tests across multiple projects, while Performance Tester refers to the role of conducting individual performance tests using various tools. Performance Center provides a centralized environment, whereas Performance Tester focuses on executing specific testing tasks within that environment.
What are the most commonly searched types of Performance Center jobs in Indiana? The most popular types of Performance Center jobs in Indiana are:
What are popular job titles related to Performance Center jobs in Indiana? For Performance Center jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Performance Center jobs in Indiana look for? The top searched job categories for Performance Center jobs in Indiana are:
What cities in Indiana are hiring for Performance Center jobs? Cities in Indiana with the most Performance Center job openings:
Job description
Our Client is seeking an experienced Call Center Director in Indiana to lead a inbound/outbound communications team that supports admissions, client engagement, and referrals. This position will lead and oversee daily call center and admissions operations, optimize workflows, drive performance using data, and ensure a compassionate, compliant experience for individuals, families, and referral partners from first contact through placement or service connection.
Key responsibilities
- Manage daily call center operations (inbound inquiries and outbound outreach)
- Oversee admissions/intake from initial contact through placement or service connection
- Design, implement, and refine scripts, workflows, and communication standards
- Develop, track and analyze KPIs, call metrics, and conversion data to improve outcomes and efficiency
- Lead, coach, and develop call center and admissions staff
- Ensure accurate documentation, insurance verification, and intake procedures
- Maintain compliance with privacy, regulatory, and organizational standards
- Build and sustain relationships with community partners, referral sources, and stakeholders
- Prepare and present reports to support leadership and strategic planning
- Collaborate with internal teams to ensure seamless handoffs from intake to service delivery
- Promote a high-quality, empathetic customer experience across all interactions
- Bachelor's degree in healthcare, business, or related field preferred
- 5+ years of call center leadership experience (healthcare or human services strongly preferred)
- Strong understanding of call center KPIs, performance management, and reporting
- Experience managing high-volume inbound and outbound call environments
- Demonstrated ability to lead, coach, and build engaged teams
- Strong analytical, organizational, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to manage competing priorities in a fast-paced environment
- Experience in behavioral health, social services, or similar service-based settings preferred