Merchandiser
Fort Wayne, IN · On-site
$24.50/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
Fort Wayne, IN · On-site
$24.50/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
Fort Wayne, IN · On-site
$24.50/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
Seymour, IN · On-site
$23.35/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
Seymour, IN · On-site
$23.35/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
$15.75 - $18.50/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
$15.75 - $18.50/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
$15.75 - $18.50/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
$15.75 - $18.50/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
Brookville, IN · On-site
$16.75 - $19.75/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
Brookville, IN · On-site
$16.75 - $19.75/hr
... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...
Frankfort, IN · On-site
$66K - $111K/yr
You know our name through our amazing portfolio, including Pepsi, FritoLay, Quaker, and Gatorade ... Drive people and team development to enhance quality, performance, cost, service, and safety.
Frankfort, IN · On-site
$66K - $111K/yr
You know our name through our amazing portfolio, including Pepsi, FritoLay, Quaker, and Gatorade ... Drive people and team development to enhance quality, performance, cost, service, and safety.
Frankfort, IN · On-site
$66K - $111K/yr
You know our name through our amazing portfolio, including Pepsi, FritoLay, Quaker, and Gatorade ... Drive people and team development to enhance quality, performance, cost, service, and safety.
Frankfort, IN · On-site
$66K - $111K/yr
You know our name through our amazing portfolio, including Pepsi, FritoLay, Quaker, and Gatorade ... Drive people and team development to enhance quality, performance, cost, service, and safety.
Frankfort, IN · On-site
$66K - $111K/yr
You know our name through our amazing portfolio, including Pepsi, FritoLay, Quaker, and Gatorade ... Drive people and team development to enhance quality, performance, cost, service, and safety.
Frankfort, IN · On-site
$66K - $111K/yr
You know our name through our amazing portfolio, including Pepsi, FritoLay, Quaker, and Gatorade ... Drive people and team development to enhance quality, performance, cost, service, and safety.
$23.3K - $29.9K
5% of jobs
$29.9K - $36.5K
14% of jobs
$39.1K is the 25th percentile. Wages below this are outliers.
$36.5K - $43.2K
16% of jobs
The median wage is $49.2K / yr.
$43.2K - $49.8K
17% of jobs
$49.8K - $56.4K
12% of jobs
$56.4K - $63K
9% of jobs
$64.5K is the 75th percentile. Wages above this are outliers.
$63K - $69.6K
11% of jobs
$69.6K - $76.3K
6% of jobs
$76.3K - $82.9K
5% of jobs
$82.9K - $89.5K
2% of jobs
$89.5K - $96.1K
3% of jobs
$23.3K
$55.2K
$96.1K
A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.
A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.
To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

7.5
Based on 894 frontline employees who took The Breakroom Quiz
154th of 436 rated food and drinks producers
Because the material job duties of this role involve regular field work (away from a physical Company location), including visiting customer locations and interfacing with employees, vendors, and customers of the Company, and the general public -- following a conditional offer of employment, the Company has good cause to conduct a review of criminal history in accordance with applicable laws to ensure safety. A conditional offer of employment is contingent upon successful completion of pre-employment background check and drug screening. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. In addition, the Company will verify your education, employment history, and motor vehicle or driving history (if applicable to this role).
Please view our Pay Transparency Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement
Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIMESourced by ZipRecruiter
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated $86 billion in net revenue in 2022, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.
Food and drink manufacturing
10,000+ Employees
Purchase, NY, US
1965