Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... You will also manage sales, profitability, customer service levels, inventory turns and other ...
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... You will also manage sales, profitability, customer service levels, inventory turns and other ...
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to perform basic mathematical functions/calculations.
New
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to perform basic mathematical functions/calculations.
New
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to perform basic mathematical functions/calculations.
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to perform basic mathematical functions/calculations.
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... You will also manage sales, profitability, customer service levels, inventory turns and other ...
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... You will also manage sales, profitability, customer service levels, inventory turns and other ...
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to perform basic mathematical functions/calculations.
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to perform basic mathematical functions/calculations.
Gear Quotations Specialist
Columbus, OH · On-site
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Commitment to and demonstration of high ethical standards ...
Gear Quotations Specialist
Columbus, OH · On-site
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Commitment to and demonstration of high ethical standards ...
Gear Quotations Coordinator-Louisville, KY
Louisville, KY · On-site
$36K - $49K/yr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Commitment to and demonstration of high ethical standards ...
Gear Quotations Coordinator-Louisville, KY
Louisville, KY · On-site
$36K - $49K/yr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Commitment to and demonstration of high ethical standards ...
Gear Quotations Coordinator-Louisville, KY
Louisville, KY · On-site
$36K - $49K/yr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Commitment to and demonstration of high ethical standards ...
Gear Quotations Coordinator-Louisville, KY
Louisville, KY · On-site
$36K - $49K/yr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Commitment to and demonstration of high ethical standards ...
Gear Quotations Coordinator-Louisville, KY
Louisville, KY · On-site
$36K - $49K/yr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Commitment to and demonstration of high ethical standards ...
New
Gear Quotations Coordinator-Louisville, KY
Louisville, KY · On-site
$36K - $49K/yr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Commitment to and demonstration of high ethical standards ...
New
Office Coordinator - Kansas City, MO
Kansas City, MO · On-site
$16.75 - $22.25/hr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Previous experience in administrative, customer service, or operations support role. * Intermediate ...
Office Coordinator - Kansas City, MO
Kansas City, MO · On-site
$16.75 - $22.25/hr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Previous experience in administrative, customer service, or operations support role. * Intermediate ...
Office Coordinator - Kansas City, MO
North Kansas City, MO · On-site
$17.50 - $23.50/hr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Previous experience in administrative, customer service, or operations support role. * Intermediate ...
New
Office Coordinator - Kansas City, MO
North Kansas City, MO · On-site
$17.50 - $23.50/hr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Previous experience in administrative, customer service, or operations support role. * Intermediate ...
New
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to perform basic mathematical functions/calculations.
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to perform basic mathematical functions/calculations.
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Provide a high level of customer service and follow up in a friendly, professional and timely ...
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Provide a high level of customer service and follow up in a friendly, professional and timely ...
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Provide a high level of customer service and follow up in a friendly, professional and timely ...
New
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Provide a high level of customer service and follow up in a friendly, professional and timely ...
New
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Provide a high level of customer service and follow up in a friendly, professional and timely ...
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Provide a high level of customer service and follow up in a friendly, professional and timely ...
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Provide a high level of customer service and follow up in a friendly, professional and timely ...
New
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Provide a high level of customer service and follow up in a friendly, professional and timely ...
New
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Provide a high level of customer service and follow up in a friendly, professional and timely ...
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Provide a high level of customer service and follow up in a friendly, professional and timely ...
Vendor Management Inventory Coordinator-Columbus, OH
Columbus, OH · On-site
$17.25 - $22.75/hr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to lift and move light inventory and perform site ...
Vendor Management Inventory Coordinator-Columbus, OH
Columbus, OH · On-site
$17.25 - $22.75/hr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to lift and move light inventory and perform site ...
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to perform basic mathematical functions/calculations.
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Strong customer service orientation. * Ability to perform basic mathematical functions/calculations.
Panel Technician & Assembler
Normal, IL · On-site
$17 - $21.50/hr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Capable of learning and navigating AutoCAD when required Customer Service * Quickly finds common ...
New
Panel Technician & Assembler
Normal, IL · On-site
$17 - $21.50/hr
Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and ... Capable of learning and navigating AutoCAD when required Customer Service * Quickly finds common ...
New
Pepco Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do pepco customer service jobs pay per hour?
Is Pepco a good company to work for?
What are Pepco Customer Service representatives?
What are some common challenges faced by Pepco Customer Service representatives, and how are they supported in handling them?
What are the key skills and qualifications needed to thrive as a Pepco Customer Service Representative, and why are they important?
How much do Pepco workers make?
How can I get a job as a customer service representative?
What is the difference between Pepco Customer Service vs Pepco Meter Reader?
| Aspect | Pepco Customer Service | Pepco Meter Reader |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; knowledge of electrical systems |
| Work Environment | Office settings, call centers, or customer locations | Outdoor, fieldwork, reading meters at customer sites |
| Employer & Industry Usage | Utility company customer support | Utility company field operations |
| Common Search & Comparison | Customer interaction, billing, service inquiries | Meter reading, data collection, fieldwork |
While Pepco Customer Service focuses on assisting customers with billing, service issues, and inquiries in office or call center settings, Pepco Meter Readers work outdoors, reading meters at customer locations to ensure accurate billing. Both roles are essential in the utility industry but differ in work environment and daily tasks.
Does Pepco offer remote work options?

Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Job description
Your career grows here.
At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.
We are looking for the next leader of our Springfield Branch! As a Branch Manager, you will focus on sales & territory management and developing strategic & tactical plans to achieve optimum efficiency, economy of operations, and maximization of profits. To achieve this, you will direct, coordinate, and/or delegate functions such as sales, logistics and administrative activities of the branches. You will also manage sales, profitability, customer service levels, inventory turns and other metrics to achieve the desired branch results.
Compensation: In addition to an annual salary, this position is eligible for an incentive plan.
How you will contribute:
- Manage branch performance to assure alignment with all policies, practices and culture of the organization
- Oversee preparation of branch budget for Springfield, and monitor actual performance to ensure that the branch achieves objectives
- Develop and maintain business relationships with current and potential customers and suppliers
- Monitor competitive conditions in the territory, and build relationships to gain market share in new areas in the industrial and contractor market
- Oversee branch inventory status (e.g. cycle counts with RF system), including daily reconciliation of discrepancies and adjustments
- Interact regularly with customers to drive customer service and achieve sales goals through addressing, mediating, and resolving customer concerns, complaints, and issues
- Support initial and ongoing training and qualifications of all branch employees
- Conduct performance evaluations and address branch personnel issues
- Interview and hire applicants for branch positions
- Report accidents in a timely manner & conducts the appropriate accident investigation process and follows up with associate in accordance with guidance provided by the Safety and HR team
What you bring:
- 5 years of experience in business, sales or operations management including the application of management principles involved in strategic planning, resource allocation, sales forecasting, and coordination of people and resources. Experience in the electrical distribution industry is desired.
- Bachelors Degree in Business Administration, Management, Sales and Marketing or related field, or an equivalent combination of education and job experienced as determined by the company.
- Demonstrated customer and vendor relationship building and maintenance skills.
- Ability to respond to common inquiries or complaints from customers, associates, or regulatory agencies.
- Ability to read, analyze, and interpret financial reports, general business documents, legal documents or governmental regulations and implement a plan to enhance business and course correct as needed.
- Demonstrated ability to lead people, coach to get results through others and motivate and develop talent.
- Demonstrated customer and vendor relationship building and maintenance skills.
- Ability to effectively communicate, orally and in writing, and present information to top management, customers, vendors, associates and the general public.
- Ability to define problems, collect data, establish facts, and draw valid conclusions to solve practical problems where only limited information and standardization exists.
- Conflict management and diffusion skills to foster a solution-oriented environment that does not take matters personal.
- Demonstrated time management and organization skills, including the ability to plan and manage multiple priorities simultaneously.
- Ability to lift up to 25 pounds with or without accommodation.
- Characteristic of passion for learning products electrical products and their applications, as well as learning the electrical distribution industry.
- Travel may be required on occasion, valid driver's license required with proven safe driving record.
What we offer:
- Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
- Paid time off and paid holidays
- 401K match
- Profit Sharing
- Tuition reimbursement and employee development.
- Annual Safety Shoe Reimbursement
- Employee Discount on products
- Access to a variety of trainings for personal development
Who we are:
We're the world's number one distributor of electrical products, solutions and related services. Echo Electric is owned by Sonepar, a global company with over 500 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible.
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.