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Peer Counselor Jobs in Springfield, MA (NOW HIRING)

ServiceNet

Lead Milieu Counselor

Holyoke, MA · On-site

$20 - $21/hr

Vision insurance Lead Milieu Counselor Department : Mental Health Recovery Services Program ... You'll work closely with the clinical team to promote recovery-focused routines, foster peer-to ...

ServiceNet

Lead Milieu Counselor

Holyoke, MA · On-site

$20 - $21/hr

Vision insurance Lead Milieu Counselor Department : Mental Health Recovery Services Program ... You'll work closely with the clinical team to promote recovery-focused routines, foster peer-to ...

Center for Human Development

Peer Specialist

Holyoke, MA · On-site

$20/hr

The Peer Support Specialist uses their own unique lived experience in order to support and advocate for those who have had similar life-disrupting challenges, such as psychiatric diagnoses, trauma ...

ServiceNet

MH Residential Counselor

Easthampton, MA · On-site

$18 - $20/hr

Vision insurance Residential Counselor Department: Mental Health Recover Services Location ... Whether you're working in residential direct care, clinical care, peer support, or other valuable ...

Holyoke Community College

Peer Tutors (CAPS)

Holyoke, MA · On-site

$15 - $17/hr

CAPS is seeking three peer tutors, one in each of the following areas: Writing Math Psychology (PSY-142 and PSY-200. Additionally preferred PSY-222) Orientation and training are provided. On-the-job ...

ServiceNet

Mental Health Outreach Counselor

Amherst, MA · On-site

$18 - $20/hr

Mental Health Outreach counselors provide and assist program participants with information and ... Whether you're working in residential direct care, clinical care, peer support, or other valuable ...

ServiceNet

Peer and Family Mentor

Northampton, MA · On-site

$18 - $20/hr

Training & development Mental Health Recovery Division - Peer Services Full-Time Pay Range: $18-20/hour Position Summary: We're growing our Peer Specialist teams in Hampshire and Franklin County to ...

ServiceNet

Peer and Family Mentor

Northampton, MA · On-site

$18 - $20/hr

Training & development Mental Health Recovery Division - Peer Services Full-Time Pay Range: $18-20/hour Position Summary: We're growing our Peer Specialist teams in Hampshire and Franklin County to ...

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Peer Counselor information

See Springfield, MA salary details

$8

$20

$28

How much do peer counselor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for peer counselor in Springfield, MA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.98 per hour, depending on experience, location, and employer.

What is a peer counselor?

Peer counselors are individuals who provide support, guidance, and encouragement to others based on shared experiences, often related to mental health, recovery, or academic challenges. They are typically not licensed therapists but are trained to listen, offer emotional support, and help connect people with additional resources. Peer counselors use their own experiences to help others navigate similar situations, promoting empathy and understanding. Their role can be found in schools, colleges, community organizations, and health care settings.

What is the difference between Peer Counselor vs Substance Abuse Counselor?

AspectPeer CounselorSubstance Abuse Counselor
Required CredentialsHigh school diploma or equivalent; peer support trainingState certification; bachelor's or master's degree in counseling or related field; certification in substance abuse counseling
Work EnvironmentCommunity centers, schools, healthcare facilities, support groupsRehabilitation centers, clinics, hospitals, outpatient programs
Employer & Industry UsageNonprofit organizations, mental health agencies, schoolsHealthcare providers, addiction treatment centers, mental health clinics
Common Search & ComparisonPeer Counselor vs Substance Abuse Counselor

Peer Counselors provide support based on shared experiences and typically require less formal education. Substance Abuse Counselors have specialized training and certifications to diagnose and treat addiction. Both roles work in related environments but differ in credentials and scope of practice.

What are some common challenges peer counselors face when supporting clients, and how can they effectively manage these situations?

Peer Counselors often encounter challenges such as maintaining professional boundaries, managing emotional stress from clients' experiences, and handling situations where clients require resources beyond their expertise. To navigate these challenges, Peer Counselors receive training in active listening, crisis intervention, and self-care strategies. Regular supervision, team debriefings, and access to mental health resources also support Peer Counselors in maintaining their own well-being while ensuring clients receive appropriate guidance and referrals when necessary.

What are the key skills and qualifications needed to thrive as a peer counselor?

To thrive as a Peer Counselor, you need a solid understanding of counseling techniques, active listening, and lived experience relevant to the population served, often supported by specific peer counseling training or certification. Familiarity with case management systems, documentation protocols, and crisis intervention tools is beneficial. Strong interpersonal skills, empathy, and the ability to maintain boundaries make someone stand out in this role. These skills are crucial for building trust, providing effective support, and fostering recovery in individuals facing similar challenges.

What are the duties of a peer counselor?

A peer counselor provides emotional support, guidance, and resources to individuals facing personal, social, or mental health challenges. They listen actively, offer advice based on shared experiences, and may facilitate group discussions or refer clients to professional services. Strong communication skills and confidentiality are essential in this role.
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What are popular job titles related to Peer Counselor jobs in Springfield, MA?

For Peer Counselor jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Peer Counselor jobs in Springfield, MA look for?

The top searched job categories for Peer Counselor jobs in Springfield, MA are:

Peer Counselor jobs near you
Infographic showing various Peer Counselor job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 31% Full Time, 67% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,748 per year, or $20.6 per hour.

Lead Milieu Counselor

ServiceNet

Holyoke, MA • On-site

$20 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Lead Milieu Counselor
Department: Mental Health Recovery Services
Program: Prevention and Recovery in Early Psychosis (PREP)
Primary Location: Holyoke, MA
Schedule: Monday-Friday (Daytime hours, with flexibility for outings and special events)
Starting Pay: $20-$21/hr
Lead with Compassion. Build Community through Connection
At ServiceNet, we support individuals across all stages of their mental health and recovery journeys. Our PREP (Prevention and Recovery in Early Psychosis) program is designed for young adults navigating the challenges of early psychosis and co-occurring substance use. We create a space that is safe, welcoming, and purpose-driven-and now, we're looking for a Lead Milieu Counselor to help shape that environment. If you thrive in team-centered work, love engaging with young adults, and bring both creativity and structure to your clinical support-this is your moment.
About the Role:
As the Lead Milieu Counselor, you'll be the heart of the therapeutic milieu at PREP. From running groups and planning activities to welcoming new participants and helping guide them through their recovery journey, you'll ensure that every client feels supported, seen, and part of a community. You'll work closely with the clinical team to promote recovery-focused routines, foster peer-to-peer connection, and uphold program expectations in ways that are relational, consistent, and empowering.
What You'll Be Doing:
Milieu Leadership
  • Establish a welcoming and therapeutic environment that fosters socialization, routine, and recovery.
  • Lead groups, organize therapeutic and recreational activities, and engage clients in daily program rhythms.
  • Assist with decorating, organizing, and creating a client-friendly space.

Client Support & Engagement
  • Build strong, trusting relationships with clients and their families.
  • Support client orientation and help reinforce PREP expectations (e.g., no illicit substance use, group attendance, hygiene, cleanliness).
  • Participate in outings to community sites like the YMCA or appointments.
  • Encourage healthy routines and conflict resolution through a trauma-informed approach.

Team Collaboration
  • Partner with the clinical team to identify and troubleshoot barriers to engagement.
  • Maintain documentation for group sessions, individual contacts, and family engagement.
  • Help coordinate and support student interns assisting with milieu activities.

What You Bring to the Table:
Required:
  • Valid driver's license and reliable transportation
  • Basic computer skills
  • Ability to lift 10-25 pounds and perform CPR

Preferred:
  • Certified Peer Specialist (or equivalent lived experience)
  • Bachelor's degree in a human services or related field
  • At least 2 years' experience working with young adults with mental health and substance use needs
  • Spanish language skills
  • Familiarity with psychosis, harm reduction, and recovery models

Perks & Benefits:
  • Mileage reimbursement
  • Generous paid time off
  • Health & dental insurance
  • 403(B) retirement plan with employer match
  • Paid life insurance & long-term disability
  • Tuition assistance and career advancement opportunities
  • A culture rooted in inclusion, community, and clinical excellence

Join the Heart of Healing - Why Work With Us?
Because what we do matters! At PREP, we're helping young adults rewrite the story of their lives-and as Lead Milieu Counselor, you'll be part of every chapter.
Apply today to bring your leadership and creativity to a team where every moment counts.
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Compensation: $20.00 - $21.00 per hour
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

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