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Peer Counselor Jobs in Springfield, MA (NOW HIRING)

RTX Corporate

Assistant IP Counsel

East Hartford, CT

Independently and proactively performing all duties, including discussing or referring appropriate matters to the Research Center's General Counsel, or peers, as appropriate. * Meeting regularly and ...

UMass Amherst

Rape Crisis Specialist

Amherst, MA · On-site

Essential Functions Provide short-term peer counseling, crisis intervention, medical, legal and academic advocacy, safety planning, case management and facilitate related support groups. Travel to ...

UMass Amherst

Rape Crisis Advocate

Amherst, MA · On-site

Essential Functions Provides short-term peer counseling; crisis intervention; medical, legal and academic advocacy; safety planning; case management; and facilitates related support groups throughout ...

ServiceNet

Employment Specialist

Hadley, MA · On-site

$23 - $25/hr

Participates in supervision, peer counseling, and regional Employment Collaborative / Job Developer Network meetings for ongoing professional development. * Assists job seekers in accessing assistive ...

ServiceNet

Employment Specialist

Hadley, MA · On-site

$23 - $25/hr

Participates in supervision, peer counseling, and regional Employment Collaborative / Job Developer Network meetings for ongoing professional development. * Assists job seekers in accessing assistive ...

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All JobsPeer Counselor JobsPeer Counselor Jobs in Springfield, MA

Peer Counselor information

See Springfield, MA salary details

$8

$20

$28

How much do peer counselor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for peer counselor in Springfield, MA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.98 per hour, depending on experience, location, and employer.

What is a peer counselor?

Peer counselors are individuals who provide support, guidance, and encouragement to others based on shared experiences, often related to mental health, recovery, or academic challenges. They are typically not licensed therapists but are trained to listen, offer emotional support, and help connect people with additional resources. Peer counselors use their own experiences to help others navigate similar situations, promoting empathy and understanding. Their role can be found in schools, colleges, community organizations, and health care settings.

What are the key skills and qualifications needed to thrive as a peer counselor?

To thrive as a Peer Counselor, you need a solid understanding of counseling techniques, active listening, and lived experience relevant to the population served, often supported by specific peer counseling training or certification. Familiarity with case management systems, documentation protocols, and crisis intervention tools is beneficial. Strong interpersonal skills, empathy, and the ability to maintain boundaries make someone stand out in this role. These skills are crucial for building trust, providing effective support, and fostering recovery in individuals facing similar challenges.

What are some common challenges peer counselors face when supporting clients, and how can they effectively manage these situations?

Peer Counselors often encounter challenges such as maintaining professional boundaries, managing emotional stress from clients' experiences, and handling situations where clients require resources beyond their expertise. To navigate these challenges, Peer Counselors receive training in active listening, crisis intervention, and self-care strategies. Regular supervision, team debriefings, and access to mental health resources also support Peer Counselors in maintaining their own well-being while ensuring clients receive appropriate guidance and referrals when necessary.

What is the difference between Peer Counselor vs Substance Abuse Counselor?

AspectPeer CounselorSubstance Abuse Counselor
Required CredentialsHigh school diploma or equivalent; peer support trainingState certification; bachelor's or master's degree in counseling or related field; certification in substance abuse counseling
Work EnvironmentCommunity centers, schools, healthcare facilities, support groupsRehabilitation centers, clinics, hospitals, outpatient programs
Employer & Industry UsageNonprofit organizations, mental health agencies, schoolsHealthcare providers, addiction treatment centers, mental health clinics
Common Search & ComparisonPeer Counselor vs Substance Abuse Counselor

Peer Counselors provide support based on shared experiences and typically require less formal education. Substance Abuse Counselors have specialized training and certifications to diagnose and treat addiction. Both roles work in related environments but differ in credentials and scope of practice.

What are the duties of a peer counselor?

A peer counselor provides emotional support, guidance, and resources to individuals facing personal, social, or mental health challenges. They listen actively, offer advice based on shared experiences, and may facilitate group discussions or educational sessions. Strong communication skills and confidentiality are essential in this role.

What skills do you need to be a peer counselor?

Peer counselors need strong communication and active listening skills to effectively support others. Empathy, confidentiality, and the ability to handle sensitive situations are essential, along with basic knowledge of mental health or social services. Often, training or certification is required before starting the role.
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What job categories do people searching Peer Counselor jobs in Springfield, MA look for?

The top searched job categories for Peer Counselor jobs in Springfield, MA are:

Peer Counselor jobs near you
Infographic showing various Peer Counselor job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 31% Full Time, 66% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,748 per year, or $20.6 per hour.

Workcrew Day Counselor Job Coach

ServiceNet

Springfield, MA • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • 401(k)
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Workcrew Job Coach
Developmental Brain Injury Services
Location: Springfield, MA
Pay: $19/hour
Fulltime
Schedule: Monday-Friday, Day Shifts
Position Summary:
The Day Counselor - Job Coach plays a vital role in coordinating and implementing individualized community-based activities, vocational exploration, and support for adults with developmental disabilities and autism, including those with higher behavioral needs. Working as part of ServiceNet's Work Crew Community Based Day Supports (CBDS) program, you will provide direct 1:1 support to participants during work crew activities, ADL training, life skills workshops, wellness activities, and community outings - helping them build the independence and confidence to thrive.
About the Work Crew CBDS Program
The Work Crew CBDS program supports adults with developmental disabilities through structured work experiences, skill-building, and community integration. Participants engage in community-based work crews (landscaping, detailing, maintenance), ADL training, life skills workshops, wellness activities, and gaming. This program serves as a meaningful daily environment where participants build real skills and real connections.
Key Responsibilities:
  • Individualized Behavioral Support
    • Implement behavioral interventions and de-escalation strategies as part of an individualized support plan.
    • Utilize positive behavior support techniques to promote engagement and independence.
  • Vocational & Community Engagement
    • Supervise participants during work crew activities, including landscaping, vehicle detailing, light maintenance, and trash removal.
    • Provide 1:1 coaching for individuals with higher needs, ensuring success in community and work settings.
    • Support participants in vocational activities, social skills development, and employment readiness.
    • Adjust tasks based on individual abilities and behavioral needs during work crew rotations.
  • Skill-Building & Program Activities
    • Facilitate ADL training sessions covering cooking basics, cleaning, budgeting and personal organization.
    • Support life skills workshops on communication, safety, money management, and public transportation.
    • Lead or assist with recreational and wellness activities including group walks, stretching, art, gardening, and structured gaming.
    • Access and apply evidence-based approaches in structured learning and socialization sessions.
  • Behavioral Management & Crisis Intervention
    • Implement individualized behavior plans and interventions in collaboration with the RBT Site Manager and clinical team.
    • Use calm, professional de-escalation techniques to manage behavioral incidents.
    • Follow emergency and safety procedures, including elopement protocol, medical emergency response, and incident reporting.
  • Transportation & Community Safety
    • Transport participants safely to community activities, work sites, and outings.

Qualifications:
  • Experience working with individuals with developmental disabilities, autism, and complex behavioral needs in a day program, residential, or community setting.
  • Ability to provide hands-on support with ADLs.
  • Training in behavioral support and de-escalation techniques (or willingness to obtain).
  • Strong communication and problem-solving skills to work independently in a community setting.
  • Valid driver's license and reliable transportation.
  • High School Diploma or GED required; Associate's Degree preferred.
  • Ability to pass a complete background check (CORI/Fingerprint).
  • Certifications in CPR, First Aid, and PABC preferred (training available).

Benefits:
  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more

Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Compensation: $19.00 per hour
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

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