Peer Counselor Jobs in Phoenix, AZ (NOW HIRING)

POSITION SUMMARY

The WIC Breastfeeding Peer Counselor is an amazing role that helps to assists mothers who wish to breastfeed and succeed with their breastfeeding goals, with the goal of breastfeeding individualized for each client to succeed. In this role you will have a chance to connect to the community through outreach and schedule hospitals visits. The position will provide basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers.

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

• Compassion
• Excellence
• Integrity
• Learning
• Respect
• Sustainability

ESSENTIAL SKILLS AND EXPERIENCE:

• High school diploma or GED from an accredited institution
• Experience with breastfeeding. Must have had success in breastfeeding at least one baby for a least 6 months (does not have to be currently breastfeeding)
• Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
• Must have reliable transportation
• Must possess a valid Arizona Driver's License
• Bilingual in both English and Spanish strongly preferred

POSITION RESPONSIBILITIES

• Attend and successfully completes breastfeeding training classes to become a Peer Counselor
• Receive an assigned caseload of WIC mothers and makes routine and periodic contacts with all mothers assigned.
• Give basic, accurate, and up to date breastfeeding support and education to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding
• Counsel WIC pregnant and breastfeeding mothers by telephone, the WIC clinic, and/or hospital visits at scheduled intervals determined by the Breastfeeding Peer Counselor Supervisor
• Flexible work schedule, determined by community supervisors and Breastfeeding Coordinator
• Show respect to each mother by keeping her information strictly confidential
• Keep accurate records of all contacts made with WIC mothers
• Attend and assists with prenatal classes and breastfeeding support groups
• Attend monthly staff meetings and breastfeeding conferences/workshops as appropriate
• Read assigned books and materials on breastfeeding that are provided by the Breastfeeding Peer Counselor Supervisor and displays an understanding of the concepts presented in those materials
• May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned
• Must be able to embrace differences among people and able to interact with internal staff as well as external contacts in a culturally competent and respectful manner
• Promote positive patient/guest relation in accordance with Adelante Healthcare and ADHS WIC policies, providing a high level of quality in personal attention and service to patients and visitors
• Float/Travel to multiple locations as needed or requested
• Must be able to work a set schedule

NONESSENTIAL SKILLS AND EXPERIENCE:

Additional Duties and Responsibilities

• Other duties as requested or assigned

Patient-Centered Medical Home (PCMH)

All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcare's written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante's legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.