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InterSystems

Risk & Compliance Project Manager

Boston, MA · On-site

$99K - $125K/yr

The Risk and Compliance Project Manager will be responsible for managing projects in Risk and Compliance and Cybersecurity teams to drive compliance and cybersecurity initiatives across the entire ...

Commonwealth Engineers, Inc.

Commonwealth Engineers, Inc. is seeking an experienced Regulatory Compliance Project Manager to join our award-winning engineering design and consulting firm in our Indianapolis North office . The ...

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How much do pci compliance project manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for pci compliance project manager in the United States is $89,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $107,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Pci Compliance Project Manager job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 69% In-person, 8% Hybrid, and 23% Remote job distribution, with an average salary of $89,801 per year, or $43.2 per hour.

PCI Compliance Specialist, PDS Program

Remote

VikingCloud
Network Security • 1 - 5K employees
Learn more about VikingCloudexternal

Full-time

Medical, Dental, Vision

Re-posted 26 days ago

Job description

Description
Position at VikingCloud
PCI Compliance Specialist, PDS Program
Location: Remote, Illinois, Georgia, Wisconsin, Texas
Hours: 9:00 am CT - 5:30 pm CT
This role is offering $16.00-$18.00 per hour depending on location and experience.
plus bonus, VikingCloud offers benefits, medical, dental and vision and other benefits.
About VikingCloud
VikingCloud delivers cybersecurity and compliance solutions that simply work. Our expert-led approach combines proven technology and AI-driven insights with dedicated support-keeping businesses secure, audit-ready, and uninterrupted.
VikingCloud is trusted by over 4 million business locations in 70+ countries to stop threats before they stop business, so they can work on what matters most. For more information, visit www.vikingcloud.com and follow us at www.linkedin.com
This Position
The Compliance Support Team provides world class customer service for all of their clients. To adhere to this commitment, we deliver prompt and courteous responses along with detailed customer support that is easily digestible to solve customer issues on the first contact. The Compliance Support Team's in-depth PCI knowledge blended with customer-first and empathetic approach; ensures customer expectations are exceeded on every interaction.
About PCI Compliance Processing: Whether you have a large corporation that spans the globe or a small company that serves your local community, maintaining compliance with the Payment Card Industry Data Security Standard (PCI DSS) is a must for all merchants who accept credit cards.
Cyber criminals are targeting payment card information because it's a high value target, so the PCI DSS was put in place to help reduce risk to your business and protect the customers you serve. Just as you lock the doors of your business each night to protect your physical assets, you need to lock the doors to your company's network to protect your digital asset.
Responsibilities
  • Provide customer support across an omni-channel environment, including inbound phone calls, live chats, email, and back-office tickets, ensuring timely and accurate resolution.
  • Guide users through the PCI-DSS compliance process, delivering clear, step-by-step instructions to maintain regulatory and security standards.
  • Assist customers in accessing, navigating, and troubleshooting the online platform, ensuring issues are addressed with minimal disruption to operations.
  • Demonstrate strong analytical and problem-solving skills by leveraging available knowledge bases, tools, and resources to independently resolve complex issues.
  • Prioritize first-contact resolution by efficiently collecting, verifying, and applying the necessary information to address inquiries.
  • Proactively identify and communicate opportunities to streamline processes, recommend improvements, or escalate trends that impact efficiency or compliance.
  • Manage workload effectively and work independently without direct supervision, maintaining accountability for productivity and accuracy.
  • Handle escalations and difficult conversations with professionalism, focusing on resolution and adherence to company policies.
  • Ensure all customer interactions are documented thoroughly and accurately in internal systems, following established protocols and compliance requirements.
  • Consistently achieve or exceed performance metrics, service level standards, and quality expectations across all support channels.

Qualifications
  • Minimum education: High school diploma or equivalent.
  • 1+ years of experience in a call center customer support role
  • Proficiency in Microsoft Office Suite - Microsoft Word, Excel, Outlook.
  • Collaborative, upbeat, and customer-focused
  • Clear communicator with active listening skills
  • Professional phone presence and soft skills
  • Detail-oriented and able to handle multiple tasks
  • Solid decision-making and problem-solving abilities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, political affiliation or opinion, medical condition, status as a veteran, and/or any other federal, state, or local protected class.
Information that VikingCloud maintains on its candidates is captured in the Candidate Privacy Notice.

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