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Pc Repair Job Jobs (NOW HIRING)

Troy University

Helpdesk Technician

Troy, AL · On-site

$18.75 - $25.25/hr

... PC repair Preferred Qualifications 1. Ability to perform work with a positive attitude and in a timely manner 2. Ability to work well in a team environment Will this position require driving ...

cdsc

Customer Service Engineer

Des Moines, IA · On-site

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

cdsc

Customer Service Engineer

Des Moines, IA · On-site

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

cdsc

Customer Service Engineer

Des Moines, IA · On-site

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

cdsc

Customer Service Engineer

Des Moines, IA

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

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All JobsPc Repair Job Jobs

Pc Repair Job information

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$12

$19

$30

How much do pc repair job jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for pc repair job in the United States is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Pc Repair Job vs Computer Technician?

AspectPc Repair JobComputer Technician
CertificationsCompTIA A+, Manufacturer CertificationsCompTIA A+, Network+, Manufacturer Certifications
Work EnvironmentRepair shops, retail stores, on-siteOffices, client sites, repair centers
Job FocusHardware repairs, troubleshooting, upgradesHardware & software troubleshooting, network setup
Industry UsageCommon in retail and small repair shopsUsed in IT support, corporate environments

While both roles involve troubleshooting and repairing computers, a Pc Repair Job typically focuses on hardware repairs and upgrades in retail or repair shop settings. A Computer Technician often handles both hardware and software issues, including network setup, in more diverse environments like corporate offices or IT support firms. The certifications and skills overlap, but the scope and work environment differ slightly.

More about Pc Repair Job jobs
What cities are hiring for Pc Repair Job jobs? Cities with the most Pc Repair Job job openings:
What states have the most Pc Repair Job jobs? States with the most job openings for Pc Repair Job jobs include:
What job categories do people searching Pc Repair Job jobs look for? The top searched job categories for Pc Repair Job jobs are:
Pc Repair Job jobs near you
Infographic showing various Pc Repair Job job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,429 per year, or $19.9 per hour.
Customer Support Lead & RMA Coordinator

Customer Support Lead & RMA Coordinator

XOTIC PC

Lincoln, NE • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Lead, Support, and Keep Our Technical Operations Running Smoothly

Do you excel at guiding others, answering tough technical questions, and keeping detailed workflows organized? XOTIC PC is looking for a tech-savvy, detail-oriented professional to lead our customer service team while coordinating all RMA operations at our Lincoln, Nebraska headquarters.

This role is ideal for someone who thrives in fast-paced environments, can multitask effectively, and has strong PC hardware knowledge.

About Us

Since 1999, XOTIC PC has been a leader in custom gaming PCs, high-performance laptops, and professional workstations. Our systems power gamers, creators, and professionals across the country. Behind every build is a team committed to precision, innovation, and exceptional service.

What You'll Be Doing

This role blends team leadership, technical guidance, and RMA coordination - ensuring our service team is supported and our RMA pipeline runs efficiently.

Customer Service Leadership & Escalation Support

  • Serve as the primary support resource for customer service representatives

  • Answer rep questions and help guide them through technical or complicated customer issues

  • Handle escalated or high-priority customer cases when needed

  • Ensure service reps follow internal processes and deliver consistent, high-quality communication

  • Monitor service channels (Freshdesk, Freshchat) to ensure the team stays on track

  • Help reduce repetitive questions by identifying trends and recommending workflow improvements

  • Provide clarity and direction so reps can resolve issues quickly and confidently

RMA Operations Coordination

  • Manage, organize, and track all RMA cases in CRM

  • Receive and log inbound RMA systems with accuracy

  • Perform baseline diagnostics and initial testing (POST, hardware checks, stress tests)

  • Coordinate with production and technical staff on advanced troubleshooting or rebuilds

  • Communicate key RMA findings to the customer service team so they can update customers

  • Maintain daily visibility into open cases, aging RMAs, and outstanding follow-ups

  • Prepare manufacturer warranty submissions when appropriate

  • Ensure all internal and customer notes are detailed and up to date

Why You'll Love Working Here

  • 4-Day Work Weeks (Mon–Fri, outside peak seasons)

  • Unlimited Vacation – trust-based time-off

  • Team lunches, events, and giveaways

  • Employee discounts on high-end hardware

  • Casual dress code – hoodies and gaming tees welcome

  • Clear growth path in operations, support, or technical departments

  • Work culture built on passion, innovation, and continuous improvement

What We're Looking For

  • Strong PC hardware knowledge and troubleshooting skills

  • Excellent communication skills - especially when guiding other team members

  • Ability to multitask and switch between leadership, technical, and organizational tasks

  • High attention to detail - accuracy is essential in RMA and escalation work

  • Calm, professional demeanor when handling tricky or escalated customer situations

  • Strong sense of ownership and reliability

  • Experience with CRMs or ticket systems (Freshdesk, Zoho CRM preferred)

  • Passion for gaming, tech, or PC building

  • Local to Lincoln, NE - on-site role

  • High school diploma or equivalent - must be 18+

Bonus Points If You Have:

  • Experience in technical support, RMA handling, or PC repair

  • 2–4 years of customer service or leadership experience

  • Familiarity with manufacturer warranty processes

  • History of helping others solve PC-related issues

Want to Stand Out?

Send a short (2-minute max) video introducing yourself:

  • Who you are

  • Why you're a strong leader and technical problem-solver

  • What excites you about working with high-performance PCs

Email it to management@xoticpc.com or share an unlisted YouTube/Instagram link with your application.

Benefits & Perks

  • 401(k) with employer match

  • Health, dental, and vision insurance

  • Aflac loss-of-pay coverage

  • 4-day work week (Mon–Fri, outside peak season)

  • Unlimited vacation

  • Employee discounts

  • A close-knit team where your influence truly matters

Apply Today - Lead the Team That Powers High-Performance Computing

If you're ready to guide a service team, handle complex technical issues, and keep RMA operations running smoothly - all while working with cutting-edge PC hardware - this is the role for you.

Apply now and be part of something exceptional.


Job Posted by ApplicantPro