VDH Technical Support Analyst 4 Location: 301 Halifax Street Petersburg VA 23803 - Hybrid VDH has determined that there is a need for regional IT Service Support that will also assist with PC Refresh ...
VDH Technical Support Analyst 4 Location: 301 Halifax Street Petersburg VA 23803 - Hybrid VDH has determined that there is a need for regional IT Service Support that will also assist with PC Refresh ...
Coordinate and execute PC Refresh deployments, including scheduling appointments with end users. * Image, configure, deploy, and troubleshoot desktops, laptops, and peripheral devices. * Perform data ...
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Coordinate and execute PC Refresh deployments, including scheduling appointments with end users. * Image, configure, deploy, and troubleshoot desktops, laptops, and peripheral devices. * Perform data ...
THE OPPORTUNITY Iron Bow is looking for a Project Assistant to support the refresh team coordinating PC Refresh activities and other project tasks in support for the Virginia Information Technology ...
THE OPPORTUNITY Iron Bow is looking for a Project Assistant to support the refresh team coordinating PC Refresh activities and other project tasks in support for the Virginia Information Technology ...
... PC Refresh projects Required 1 Years demonstrated knowledge Virginia Information Technologies Agencies policies Required 1 Years • Hardware/software troubleshooting experience Highly desired 1 ...
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... PC Refresh projects Required 1 Years demonstrated knowledge Virginia Information Technologies Agencies policies Required 1 Years • Hardware/software troubleshooting experience Highly desired 1 ...
Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda, manage user accounts, receive and transfer inventory ...
Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda, manage user accounts, receive and transfer inventory ...
Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda, manage user accounts, receive and transfer inventory ...
Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda, manage user accounts, receive and transfer inventory ...
Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda, manage user accounts, receive and transfer inventory ...
Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda, manage user accounts, receive and transfer inventory ...
... PC Refresh Highly desired Demonstrated success working as a team member and collaborating to achieve objectives. Highly desired Microsoft Office Specialist Certification -Associate or Above. Desired ...
... PC Refresh Highly desired Demonstrated success working as a team member and collaborating to achieve objectives. Highly desired Microsoft Office Specialist Certification -Associate or Above. Desired ...
ADMINISTRATOR L3(CONTRACT)
Chesterfield, VA · On-site
$45K - $121K/yr
Working knowledge of PC Refresh * Knowledge on Tablets or Rugged Laptops * Troubleshooting skills on Hardware, Software. * Understanding of Active Directory, SCCM, Imaging, BitLocker, Networking ...
ADMINISTRATOR L3(CONTRACT)
Chesterfield, VA · On-site
$45K - $121K/yr
Working knowledge of PC Refresh * Knowledge on Tablets or Rugged Laptops * Troubleshooting skills on Hardware, Software. * Understanding of Active Directory, SCCM, Imaging, BitLocker, Networking ...
EUC technician/Site IT Support
Arlington, VA · On-site
$50K - $60K/yr
... PC and Mobile Assets in ServiceNow module and aware of different stages in asset management ... information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto ...
EUC technician/Site IT Support
Arlington, VA · On-site
$50K - $60K/yr
... PC and Mobile Assets in ServiceNow module and aware of different stages in asset management ... information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto ...
... PC and Tablet Computing Configuration & Lifecycle Management Manage device imaging, deployment, refresh cycles Track assets, warranties, and decommissioning Why Harmony? * 401k + Fulltime & Part-time ...
... PC and Tablet Computing Configuration & Lifecycle Management Manage device imaging, deployment, refresh cycles Track assets, warranties, and decommissioning Why Harmony? * 401k + Fulltime & Part-time ...
Be Seen First
IT Technician - 1-2 Week Project
Springfield, VA · On-site
$30/hr
Previous hands-on experience with monitor/PC/peripheral installation or refresh work. * Must own a standard technician tool kit (see tool list below). * Ability to lift equipment and perform physical ...
Quick apply
Be Seen First
IT Technician - 1-2 Week Project
Springfield, VA · On-site
$30/hr
Previous hands-on experience with monitor/PC/peripheral installation or refresh work. * Must own a standard technician tool kit (see tool list below). * Ability to lift equipment and perform physical ...
Help Desk Manager
Roanoke, VA · On-site
... PC and Tablet Computing Configuration & Lifecycle Management • Manage device imaging, deployment, refresh cycles • Track assets, warranties, and decommissioning Why Harmony? * 401k + Fulltime ...
Help Desk Manager
Roanoke, VA · On-site
... PC and Tablet Computing Configuration & Lifecycle Management • Manage device imaging, deployment, refresh cycles • Track assets, warranties, and decommissioning Why Harmony? * 401k + Fulltime ...
Senior Lead Installation Technician
Alexandria, VA · On-site
$47K - $61K/yr
... end user technology refresh installation support of existing hardware, software, system ... Extensive knowledge of PC/network communications hardware/software in a multi-protocol environment.
Senior Lead Installation Technician
Alexandria, VA · On-site
$47K - $61K/yr
... end user technology refresh installation support of existing hardware, software, system ... Extensive knowledge of PC/network communications hardware/software in a multi-protocol environment.
Senior Lead Installation Technician
$47K - $61K/yr
... end user technology refresh installation support of existing hardware, software, system ... Extensive knowledge of PC/network communications hardware/software in a multi-protocol environment.
Senior Lead Installation Technician
$47K - $61K/yr
... end user technology refresh installation support of existing hardware, software, system ... Extensive knowledge of PC/network communications hardware/software in a multi-protocol environment.
Tier II Asset Technician
Alexandria, VA · On-site
$21.50 - $29/hr
... PC and Apple workstations and several custom business applications. The candidate will be ... technical refresh cycle. * Document support activities and resolutions using ServiceNow.
Tier II Asset Technician
Alexandria, VA · On-site
$21.50 - $29/hr
... PC and Apple workstations and several custom business applications. The candidate will be ... technical refresh cycle. * Document support activities and resolutions using ServiceNow.
Tier II Asset Technician
Alexandria, VA · On-site
$21.50 - $29/hr
... PC and Apple workstations and several custom business applications. The candidate will be ... technical refresh cycle. * Document support activities and resolutions using ServiceNow.
Quick apply
Tier II Asset Technician
Alexandria, VA · On-site
$21.50 - $29/hr
... PC and Apple workstations and several custom business applications. The candidate will be ... technical refresh cycle. * Document support activities and resolutions using ServiceNow.
Asset Technician
Alexandria, VA · On-site
... PC and Apple workstations and several custom business applications. The candidate will be ... technical refresh cycle. * Document support activities and resolutions using ServiceNow.
Quick apply
Asset Technician
Alexandria, VA · On-site
... PC and Apple workstations and several custom business applications. The candidate will be ... technical refresh cycle. * Document support activities and resolutions using ServiceNow.
Asset Technician
Alexandria, VA · On-site
... PC and Apple workstations and several custom business applications. The candidate will be ... technical refresh cycle. * Document support activities and resolutions using ServiceNow.
Asset Technician
Alexandria, VA · On-site
... PC and Apple workstations and several custom business applications. The candidate will be ... technical refresh cycle. * Document support activities and resolutions using ServiceNow.
Analyst Sr, End User
$83K - $110K/yr
... PC and AV environments. * Drive automation and process improvements to reduce manual effort ... Manage device lifecycle and preventative maintenance, including refresh planning and optimization ...
Analyst Sr, End User
$83K - $110K/yr
... PC and AV environments. * Drive automation and process improvements to reduce manual effort ... Manage device lifecycle and preventative maintenance, including refresh planning and optimization ...
Pc Refresh information
See Virginia salary details
$15.19 is the 25th percentile. Wages below this are outliers.
$9.53 - $19.46
44% of jobs
The median wage is $20.84 / hr.
$19.46 - $29.38
44% of jobs
$29.38 - $39.30
10% of jobs
$39.30 - $49.22
0% of jobs
$49.22 - $59.15
0% of jobs
$59.15 - $69.07
0% of jobs
$69.07 - $78.99
0% of jobs
$78.99 - $88.92
0% of jobs
$88.92 - $98.84
0% of jobs
$98.84 - $108.76
0% of jobs
$108.76 - $118.68
2% of jobs
$9
$30
$118
How much do pc refresh jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for pc refresh in Virginia is $30.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $25.72 per hour, depending on experience, location, and employer.
What is the difference between Pc Refresh vs Pc Technician?
| Aspect | Pc Refresh | Pc Technician |
|---|---|---|
| Credentials | Typically no formal certification required, but familiarity with hardware/software is common | Often requires certifications like CompTIA A+ or similar |
| Work Environment | Primarily in corporate or retail settings, focusing on hardware upgrades and replacements | Varies from repair shops to corporate IT departments, handling troubleshooting and repairs |
| Job Focus | Hardware refreshes, upgrades, and installations | Diagnosing, repairing, and maintaining computer systems |
Pc Refresh roles mainly involve upgrading and replacing hardware components to ensure systems are up-to-date, often in a corporate environment. Pc Technicians focus on diagnosing and repairing hardware and software issues across various devices. While both roles require hardware knowledge, Pc Refresh positions emphasize hardware upgrades, whereas Pc Technicians handle troubleshooting and repairs.
How does the PC Refresh role typically interact with end users and IT teams during a hardware upgrade project?
In a PC Refresh role, you'll frequently collaborate with both end users and internal IT teams to ensure smooth deployment of new hardware. You'll often be responsible for coordinating schedules, communicating upgrade procedures, and providing basic support or training to users adjusting to new devices. Close teamwork with IT is essential for troubleshooting issues, updating asset inventories, and maintaining data integrity throughout the process. Effective communication skills and a customer-focused approach are crucial for minimizing disruptions and ensuring a positive user experience.
What are the key skills and qualifications needed to thrive as a PC Refresh Technician, and why are they important?
To thrive as a PC Refresh Technician, you need expertise in hardware installation, system imaging, troubleshooting, and typically a relevant IT certification such as CompTIA A+. Familiarity with deployment tools like Microsoft SCCM, Active Directory, and asset management systems is commonly required. Strong organizational skills, attention to detail, and effective communication with end-users are critical soft skills. These capabilities ensure smooth transitions, minimize downtime, and maintain productivity during large-scale hardware or software upgrades.
What is a PC Refresh?
A PC Refresh is the process of replacing or upgrading outdated computers within an organization with newer hardware and software. This helps ensure that employees have reliable, secure, and up-to-date technology to perform their work efficiently. PC Refresh projects often include data migration, software installation, and proper disposal or recycling of old devices. The goal is to minimize downtime and improve productivity while maintaining IT security and compliance.
What are popular job titles related to Pc Refresh jobs in Virginia? For Pc Refresh jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Pc Refresh jobs in Virginia look for? The top searched job categories for Pc Refresh jobs in Virginia are:
What cities in Virginia are hiring for Pc Refresh jobs? Cities in Virginia with the most Pc Refresh job openings:
VDH Technical Support Analyst - Petersburg VA 23803 Hybrid
Petersburg, VA • On-site
Full-time
Posted 20 days ago
Job description
Role: VDH Technical Support Analyst 4
Location: 301 Halifax Street Petersburg VA 23803 - Hybrid
Job description:
VDH has determined that there is a need for regional IT Service Support that will also assist with PC Refresh throughout the Commonwealth.
IT Service Support- PC Refresh
VDH has determined that there is a need for regional IT Service Support that will also assist with PC Refresh throughout the Commonwealth. The position will report to the Office of Information Management's IT Operations Center and will perform various tasks to help direct IT requests through the appropriate channels, communicate the IT needs of the regions, and will be the voice of their assigned region. The candidate will be responsible for scheduling refresh appointments and imaging, deploying, transferring data, installing apps and doing all hardware set-up and troubleshooting. It's critical that candidates have experience managing their own work and, ideally, scheduling refreshes/deployments directly with users.
• Daily Duties Includes but not limited to:
• Determine the needs of the region for hardware, software, upcoming projects, and more.
• Communicate needs of the region to the IT Operations Center.
• Demonstrate servant leadership through collaborative strategic and tactical planning to achieve holistic goals of the Operations Center.
• Direct users to the appropriate source of help based on needs.
• Coach staff through troubleshooting computer, hardware, phone, mobile phone, asset inventory, and software issues.
• Advise users on how to use technology or what technology exists to meet their business needs or communicates those needs to the IT Operations Center for advice.
• Provides coordination and assistance with Asset Management, PC Refresh, Phone System Issues, Printer Refreshes, etc.
• Escalates any urgent issues and outages to the IT Operations Center, Information Security Office, and VITA when necessary.
• Actively tracks current and future initiatives, needs, issues, concerns, projects, and action items.
• Provides weekly reports on the status of operations and the above listed tracked activities to the IT Operations Center.
Communicates new technologies, opportunities, events, changes, policies, best practices and procedures to the assigned region.
Skill matrix:
• Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management
Required
1
Years
• General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings.
Required
1
Years
• Experience troubleshooting hardware and software -hands-on or from a service desk.
Required
1
Years
• Demonstrated skills in creating professional communications to users. • Demonstrated success in managing and prioritizing work
Required
1
Years
• Must be able to write clear emails explaining technical issues and work toward solution and have the ability to follow up with user/district as need
Required
1
Years
• Must be able to meet with staff and converse about needed technical resolutions and get as much information as possible during the meeting.
Required
1
Years
• Must have a basic understanding of various types of technology and the ability to research them to trouble shoot possible technical issues
Required
1
Years
experience working on PC Refresh projects
Required
1
Years
demonstrated knowledge Virginia Information Technologies Agencies policies
Required
1
Years
• Hardware/software troubleshooting experience
Highly desired
1
Years
Location: 301 Halifax Street Petersburg VA 23803 - Hybrid
Job description:
VDH has determined that there is a need for regional IT Service Support that will also assist with PC Refresh throughout the Commonwealth.
IT Service Support- PC Refresh
VDH has determined that there is a need for regional IT Service Support that will also assist with PC Refresh throughout the Commonwealth. The position will report to the Office of Information Management's IT Operations Center and will perform various tasks to help direct IT requests through the appropriate channels, communicate the IT needs of the regions, and will be the voice of their assigned region. The candidate will be responsible for scheduling refresh appointments and imaging, deploying, transferring data, installing apps and doing all hardware set-up and troubleshooting. It's critical that candidates have experience managing their own work and, ideally, scheduling refreshes/deployments directly with users.
• Daily Duties Includes but not limited to:
• Determine the needs of the region for hardware, software, upcoming projects, and more.
• Communicate needs of the region to the IT Operations Center.
• Demonstrate servant leadership through collaborative strategic and tactical planning to achieve holistic goals of the Operations Center.
• Direct users to the appropriate source of help based on needs.
• Coach staff through troubleshooting computer, hardware, phone, mobile phone, asset inventory, and software issues.
• Advise users on how to use technology or what technology exists to meet their business needs or communicates those needs to the IT Operations Center for advice.
• Provides coordination and assistance with Asset Management, PC Refresh, Phone System Issues, Printer Refreshes, etc.
• Escalates any urgent issues and outages to the IT Operations Center, Information Security Office, and VITA when necessary.
• Actively tracks current and future initiatives, needs, issues, concerns, projects, and action items.
• Provides weekly reports on the status of operations and the above listed tracked activities to the IT Operations Center.
Communicates new technologies, opportunities, events, changes, policies, best practices and procedures to the assigned region.
Skill matrix:
• Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management
Required
1
Years
• General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings.
Required
1
Years
• Experience troubleshooting hardware and software -hands-on or from a service desk.
Required
1
Years
• Demonstrated skills in creating professional communications to users. • Demonstrated success in managing and prioritizing work
Required
1
Years
• Must be able to write clear emails explaining technical issues and work toward solution and have the ability to follow up with user/district as need
Required
1
Years
• Must be able to meet with staff and converse about needed technical resolutions and get as much information as possible during the meeting.
Required
1
Years
• Must have a basic understanding of various types of technology and the ability to research them to trouble shoot possible technical issues
Required
1
Years
experience working on PC Refresh projects
Required
1
Years
demonstrated knowledge Virginia Information Technologies Agencies policies
Required
1
Years
• Hardware/software troubleshooting experience
Highly desired
1
Years
About Lorven technologies
Sourced by ZipRecruiter
Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Plainsboro, NJ, US
Year founded
2001