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Pbx Jobs in California (NOW HIRING)

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...

PBX - Seasonal

Millbrae, CA · On-site

$27.25/hr

We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. In this role, you will be the first point of ...

PBX - Seasonal

Millbrae, CA · On-site

$27.25/hr

Overview We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. In this role, you will be the first point ...

PBX - Seasonal

Millbrae, CA · On-site

$27.25/hr

Overview We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. In this role, you will be the first point ...

Responsibilities Telephone Operator (PBX) position located at Corona Regional Medical Center in Corona, CA This is a per diem position. Reporting to the Manager of Access Services, this position ...

Responsibilities Telephone Operator (PBX) position located at Corona Regional Medical Center in Corona, CA This is a per diem position. Reporting to the Manager of Access Services, this position ...

Showing results 21-40

Pbx information

See California salary details

$10

$19

$27

How much do pbx jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for pbx in California is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.59 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX operators are professionals who manage a private branch exchange (PBX) telephone system within an organization. They handle incoming and outgoing calls, transfer calls to the appropriate departments or individuals, and provide information to callers. PBX operators may also perform administrative tasks such as taking messages, updating directories, and troubleshooting basic phone system issues. Their role is crucial in ensuring smooth and efficient communication within a company.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic office equipment is typically required. Outstanding customer service, patience, and the ability to stay calm under pressure distinguish top performers in this role. These skills ensure efficient call management, positive caller experiences, and smooth information flow within an organization.

What are some common challenges faced by PBX operators and how can they be addressed?

PBX operators often face challenges such as managing high call volumes, accurately routing calls under time pressure, and maintaining professionalism during difficult interactions. Staying organized and familiarizing oneself with the phone system's features can help streamline call handling. Effective communication skills and remaining calm during peak hours are essential for addressing these challenges, and many organizations provide training and support to help operators succeed in this fast-paced environment.

What is the difference between Pbx vs Call Center Agent?

AspectPbxCall Center Agent
Required CredentialsTechnical certifications, telecom knowledgeCustomer service training, communication skills
Work EnvironmentTelecom systems, office settingsCall centers, customer support centers
Employer & Industry UsageTelecom companies, IT departmentsCustomer service, sales, support industries
Common Search & Comparison IntentTechnical roles, telecom systemsCustomer interaction, support roles

While Pbx specialists focus on managing private branch exchange systems and telecom infrastructure, Call Center Agents primarily handle customer interactions and support. Both roles are essential in communication industries but differ in technical complexity and daily tasks.

How do I become a PBX operator?

To become a PBX operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are beneficial. Some employers may prefer candidates with previous experience in customer service or administrative roles.

What are the most commonly searched types of Pbx jobs in California?

The most popular types of Pbx jobs in California are:

What cities in California are hiring for Pbx jobs?

Cities in California with the most Pbx job openings:

Infographic showing various Pbx job openings in California as of August 2026, with employment types broken down into 4% As Needed, 67% Full Time, 20% Part Time, 4% Temporary, 3% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $41,048 per year, or $19.7 per hour.

PBX Operator (Full Time)

Montage International

Newport Beach, CA • On-site

$21.75/hr

Full-time

Re-posted 14 days ago


Job description

Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Hereto apply internally.
PBX Operator
SUMMARY
The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications. We are seeking a motivated and customer service oriented PBX Operator to handle all communications and guest requests in a positive and professional manner.
ESSENTIAL FUNCTIONS
Job duties include; although are not limited to:
  • Answering and processing all incoming/outgoing guest and in-house calls
  • Providing prompt and courteous switchboard services to our guests, including message taking when necessary
  • Forwarding messages and faxes as needed to guests and various departments
  • Answering basic inquiries for guests in a courteous and efficient manner
  • Remaining aware of daily events, restaurant, entertainment, and special events in local area
  • Ensuring wake up calls are properly monitored and are promptly placed within parameters of hotel policies and standards
  • Managing 3-4 calls per minute
  • Posting appropriate telephone charges when required
  • Adhering to safety regulations and emergency procedures
  • Actively coordinating communications within the hotel, including emergency procedure, alarms, life safety, and more
  • Assisting the front desk with miscellaneous tasks such as filing, copying, and word processing when necessary
  • Performing any other job related duties as assigned

QUALIFICATIONS
  • High School Diploma or equivalent required
  • Previous communications or switchboard experience preferred
  • Clear and effective verbal and written communication skills required
  • Must be willing and able to multi-task
  • Basic knowledge of computers and computer-aided research required
  • Must have excellent telephone etiquette and customer service skills

PHYSICAL REQUIREMENTS
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 8 hours a day. Walking and standing are occasionally required. Must be able to lift up to 15 lbs. on a regular and continuing basis. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
The pay scale* for PBX Operator is $21.75.
*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Montage International logo

About Montage International

Sourced by ZipRecruiter

Montage International, based in Irvine, CA, US, operates within the hospitality industry. The company's portfolio includes highly luxurious resorts, hotels, residences, and golf courses, which are categorized under four distinctive brands: Montage Hotels & Resorts, Pendry Hotels & Resorts, Montage Residences and Pendry Residences. Established in 2002 by Alan Fuerstman, the company's goal is to transform traditional hospitality into something more immersive by integrating arts, culture, and fashion in their high-end properties. The company's mission is driven by the core values of social responsibility, humility, respect, integrity, and introspection -- hallmarks of the hospitality experience they aim to provide.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

2002

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