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Pbx Switchboard Operator Jobs (NOW HIRING)

Prime Healthcare

PBX Operator

Mission, TX · On-site

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

Tenet Health

PBX Operator

Delray Beach, FL · On-site

Per Diem Position Summary The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing ...

Tenet Health

PBX Operator

Delray Beach, FL · On-site

Per Diem Position Summary The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing ...

Tenet Health

PBX Operator

Delray Beach, FL · On-site

Per Diem Position Summary The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing ...

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Pbx Switchboard Operator information

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How much do pbx switchboard operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for pbx switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a PBX switchboard operator?

PBX Switchboard Operators are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They answer calls, transfer them to the appropriate departments or individuals, and may also take messages or provide basic information to callers. In addition to handling phone communications, PBX operators may perform administrative tasks such as updating directories and monitoring communication equipment. Their role is essential for maintaining efficient internal and external communication in many businesses, especially in large organizations, hotels, and hospitals.

What are the key skills and qualifications needed to thrive as a PBX switchboard operator, and why are they important?

To thrive as a PBX Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic computer applications is typically required. Excellent customer service, multitasking abilities, and a calm, professional demeanor help operators stand out in this role. These skills are crucial for efficiently managing calls, providing accurate information, and ensuring a smooth flow of communication within an organization.

What are some common challenges faced by PBX switchboard operators, and how can they be managed effectively?

PBX Switchboard Operators often face challenges such as handling high call volumes, managing multiple lines simultaneously, and resolving caller issues efficiently. Staying organized and maintaining strong communication skills are essential for managing these situations. Operators frequently collaborate with various departments to connect calls accurately, so being attentive and having a good memory for names and extensions greatly improves efficiency. Regular training and becoming familiar with the organization's procedures also help in handling the fast-paced environment with confidence.

What is the difference between Pbx Switchboard Operator vs Receptionist?

AspectPbx Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and handles internal communicationGreets visitors, answers general inquiries, and manages front desk
Work EnvironmentOffice settings with focus on telecommunication equipmentFront desk or lobby area, often in various industries
CredentialsBasic communication skills, sometimes technical knowledge of phone systemsCustomer service skills, high school diploma often sufficient

The Pbx Switchboard Operator primarily manages phone systems and internal communication, while the Receptionist handles visitor interactions and general inquiries. Both roles are essential front-office positions but focus on different communication channels within an organization.

Is being a Pbx Switchboard Operator a stressful job?

A PBX switchboard operator's job can be stressful due to the need to handle multiple calls efficiently and accurately, often in a fast-paced environment. The role requires good communication skills, attention to detail, and the ability to manage high call volumes, which can contribute to job-related stress.

What cities are hiring for Pbx Switchboard Operator jobs?

Cities with the most Pbx Switchboard Operator job openings:

What states have the most Pbx Switchboard Operator jobs?

States with the most job openings for Pbx Switchboard Operator jobs include:

What are popular job titles related to Pbx Switchboard Operator jobs?

For Pbx Switchboard Operator jobs, the most frequently searched job titles are:

Pbx Switchboard Operator jobs near you
Infographic showing various Pbx Switchboard Operator job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Patient Access Services - PBX Operator

Greenville, MS

Delta Health System
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Delta Health Systemexternal

Per diem

Posted 15 days ago

Job description

Job Openings >> Patient Access Services - PBX Operator
Patient Access Services - PBX Operator
Summary
Title: Patient Access Services - PBX Operator ID: 2347 Location: Greenville, MS Department: PATIENT ACCESS SERVICES Job Type: PRN (Days)
More about this job >
Description

Delta Health System is seeking a dedicated PBX Operator to join our patient-focused team.

Requirements:

  • Provides directory information and serves as a resource for callers intra-hospital and from the public
  • High school graduate or equivalent
  • Basic computer knowledge, data entry, and/or word processing
  • Excellent telephone skills.
  • One to three years experience as a switchboard operator; preferred
Apply Now
 
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About Delta Health System

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Delta Health System facilities serve over 150,000 residents in 7 counties throughout Mississippi, Arkansas and Louisiana. Behind the region's best healthcare technology and comprehensive service lines, Delta Health System has over 1,100 dedicated employees that call their hospitals home. Our vision is one that fosters a high regard for self and others, commitment to care, dedication to service, innovation and recognition of those who fulfill these values. The team members at The Medical Center have the opportunity each and every day to make a difference in the lives they serve. Delta Health System depends on those who want to be the very best in their fields and provides them with every opportunity to do so. Our goal is to grow an expanded committed team. Come join us at Delta Health System where we care for our patients, providers and our employees.

Industry

Health care and social assistance and hospitals

Company size

501 - 1,000 Employees

Headquarters location

Greenville, MS, US

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