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Pbx Operator Jobs in Portland, OR (NOW HIRING)

Kimpton

Guest Service Agent

Portland, OR · On-site

$16 - $20.25/hr

What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.

Psychic Link

Psychic Advisors by Telephone

Portland, OR · On-site

$17.25 - $21.50/hr

Elite psychic network is looking for psychic advisors for 800 telephone line. Work from you own location. Good contract with competitive pay rates and yearly increases. All applicants must pass test.

H&R Block

Receptionist - Franchise Location

Newberg, OR · On-site

$16.50 - $21.75/hr

Sales/marketing experience 1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any ...

H&R Block

Receptionist - Franchise Location

Newberg, OR · On-site

$16.50 - $21.75/hr

Sales/marketing experience 1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any ...

New

Seamar

Receptionist

Vancouver, WA · On-site

$16.50 - $21.75/hr

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REASONING ABILITY Ability to interpret a variety of instructions furnished ...

MKM Hotels

Guest Service Agent

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Primary responsibilities include registering guests, making and modifying reservations, hotel operator duties, and concierge services. This role requires providing attentive, courteous, and efficient ...

MKM Hotels

Guest Service Agent

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Primary responsibilities include registering guests, making and modifying reservations, hotel operator duties, and concierge services. This role requires providing attentive, courteous, and efficient ...

MKM Hotels

Guest Service Agent

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Primary responsibilities include registering guests, making and modifying reservations, hotel operator duties, and concierge services. This role requires providing attentive, courteous, and efficient ...

Seamar

Receptionist

Vancouver, WA

$16.50 - $21.75/hr

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REASONING ABILITY Ability to interpret a variety of instructions furnished ...

Sea Mar Community Health Centers

Receptionist

Vancouver, WA · On-site

$16.50 - $21.75/hr

LANGUAGE SKILLS • Bilingual Spanish/English, with demonstrated writing and speaking fluency. • Ability to read and interpret documents such as safety rules, operating and maintenance instructions ...

MKM Hotels

Night Audit Guest Service Agent

Portland, OR · On-site

$16 - $20.25/hr

Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior ...

MKM Hotels

Night Audit Guest Service Agent

Portland, OR · On-site

$16 - $20.25/hr

Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior ...

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All JobsPbx Operator JobsPbx Operator Jobs in Portland, OR

Pbx Operator information

See Portland, OR salary details

$11

$21

$29

How much do pbx operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for pbx operator in Portland, OR is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.22 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
More about Pbx Operator jobs

What are the most commonly searched types of Pbx Operator jobs in Portland, OR?

The most popular types of Pbx Operator jobs in Portland, OR are:

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For Pbx Operator jobs in Portland, OR, the most frequently searched job titles are:

Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Portland, OR as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,110 per year, or $21.2 per hour.

Guest Service Agent

Kimpton Hotels and Restaurants

Portland, OR • On-site

$16 - $20.25/hr

Full-time

Posted 17 days ago

Kimpton Hotels & Restaurants rating

6.7

Company rating: 6.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

44th of 108 rated hotels

Job description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some of your responsibilities include:
  • Review arrivals noting special requests, blocking rooms as needed.
  • Check in and out hotel guests in a confident, professional and friendly manner.
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
  • Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
  • Follow established key control policy.
  • Ensure proper credit policies are followed.
  • Submit all lost & found articles accompanied by a completed lost & found report.
  • Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
  • Verify credit limit report.
  • Monitor room availability throughout the day.
  • Review daily the selling status of the hotel using yield management system.
  • Attend department meeting once a month.
  • Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
What You Bring
  • High school diploma or general education degree (GED) required.
  • Previous experience in a Front Desk or customer-facing role is preferred.
  • Knowledgeable of immediate area, services, attractions, and events.
  • Flexible schedule, able to work evenings, weekends and holidays.
  • Work well under pressure, dealing with many arrivals and departures within a short period of time.
  • Familiar with hotel systems and operations, and the ability to enter in information accurately.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

What Kimpton Hotels & Restaurants employees say

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