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Pbx Operator Jobs in Miami, FL (NOW HIRING)

Mount Sinai Medical Center

PBX

Miami Beach, FL · On-site

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

Mount Sinai Medical Center

PBX

Miami Beach, FL

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

Resorts World New York

Front Desk Agent II

Miami, FL · On-site

$13.75 - $17.25/hr

May be placed as a PBX Operator, Front Desk agent, Concierge or Bell Captain as needed * Provide courteous, professional and friendly service at all times * Able to solve day to day problems first ...

Resorts World New York

Front Desk Agent II

Miami, FL · On-site

$17/hr

May be placed as a PBX Operator, Front Desk agent, Concierge or Bell Captain as needed * Provide courteous, professional and friendly service at all times * Able to solve day to day problems first ...

Hilton Miami Downtown

Front Desk Agent II

Miami, FL · On-site

$13.75 - $17.25/hr

May be placed as a PBX Operator, Front Desk agent, Concierge or Bell Captain as needed * Provide courteous, professional and friendly service at all times * Able to solve day to day problems first ...

The Palms Hotel & Spa

Front Desk Agent - PBX

Miami Beach, FL · On-site

$14 - $17.75/hr

As part of this job, this individual is required to: demonstrate good computer skills in operating ... Front Desk Agents cover the AYS and PBX whenever necessary. Knowledge, Skills, Abilities Required

Rebel Hotel Company

Director of Rooms

Miami Beach, FL · On-site

$85K - $90K/yr

... of the house operating departments in the absence of the General Manager. This individual may ... B, PBX, Bell staff, Front Office, and Banquets. Exempt managers and supervisors must customarily ...

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All JobsPbx Operator JobsPbx Operator Jobs in Miami, FL

Pbx Operator information

See Miami, FL salary details

$10

$19

$26

How much do pbx operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for pbx operator in Miami, FL is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.91 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Cities near Miami, FL with the most Pbx Operator job openings:

Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Miami, FL as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,781 per year, or $19.1 per hour.

Switchboard Operator

Larkin Community Hospital

South Miami, FL • On-site

$14.25 - $18.25/hr

Other

Re-posted 17 days ago

Job description

Description:

The PBX operator is responsible in handling our telephone switching system. The job entails basic customer service. The operator must answer and direct incoming calls, route these incoming calls to the correct individual or department within Larkin, or send to a message system, such as voicemail, if required.

 

Qualifications:

  • High School graduate/ GED. 
  • Strong customer service skills.
  • Experience working with telephone switchboard preferred. 
  • Bilingual (English/Spanish) preferred

Work Schedule:

3:00pm to 11:30pm


Larkin Community Hospital logo

About Larkin Community Hospital

Sourced by ZipRecruiter

At Larkin, we have been serving the health care needs of South Miami, Hialeah, and the surrounding communities for more than 40 years. We take pride in the continuing tradition of caring. We remain dedicated to providing excellent medical care with the personal touch and convenience that only a community hospital offers.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

South Miami, FL, US

Year founded

1969

Social media

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