Chat Operator Jobs in Miami, FL (NOW HIRING)

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Miami, 12430 NW 25th St 

Division: Air & Sea 
Job Posting Title: Warehouse Operator 
Time Type: Full Time

Summary

Create, coordinate and complete shipments of goods between company and clients. Coordinate with off-site logistics locations, suppliers and vendors to meet deadlines and track all shipments.  Process orders and ensure shipment schedules are met.  May develop and maintain operational reports and complete shipments of goods between company and clients. May act as a point of contact for customer service.  Ensures the completion, accuracy, and delivery of transactions for clients.  May dispatch requests to transportation providers.  

Duties and Responsibilities

• Performs daily activities for an assigned shift or within an assigned area or function.
• Adheres to specific warehouse work instructions for receiving, labeling, storing, shipping and value add services as required in accordance to DSV Air & Sea standard policies and procedures.
• Meets company objectives in the areas of performance, safety, quality, leadership, and customer service.
• Works with the supervisor, warehouse manager and freight forwarding teams to identify areas to improve/enhance overall service to the client.
• Unloads inbound shipments safely and move products to the correct destination.  Efficiently stage, stack and load the merchandise in the appropriate areas
• Efficiently moves product from staging and/or unloading areas into the correct load door and the assigned trailer.  Ensures that the trailer is secured and chocked prior to entering the trailer in accordance to the safety polices.
• Loads/Unloads product correctly using the appropriate handling techniques. Segregate, check, and stage inbound product correctly. 
• Verifies the driver, trailer, and bills are all for that specific carrier and location. Counts freight with the driver and ensures all requirements are followed. Loads the trailer for safe transit and ensures the driver signs all required paperwork.
• Performs all Forklift activities as required. Perform labeling, sorting, wrapping, packing, and repacking as needed; maintain the facility to provide a clean, safe work environment.
• Maintains and organized and orderly desk/office area.
• Performs other duties as assigned

Educational background / Work experience

• Must have forklift experience

Skills & Competencies

Mathematical Skills

• Basic level required with the ability to verify inventory, order accuracy, and other quality driven initiatives.

Other Skills

• Ability to work with minimal supervision
• Detail oriented, organized and able to effectively manage multiple priorities
• Effective interpersonal skills and ability to communication orally and in writing
• High level of customer service skills

Function / Market & Industry Knowledge / Business Acumen / Processes

Preferred Qualifications

• Minimum 3 years of relevant work experience in customer service and logistics (will consider an equivalent combination of education and/or experience).
• Material Handling Certification
• Dangerous Goods Qualification
• Forklift Operation and Certification
• Some experience with Warehouse Management Systems

Language skills

• English preferred (reading, writing and verbal)

Computer Literacy

• Proficiency in basic MS Office applications.

Physical and/or Mental Requirements / Working Conditions

• Must be able to lift, bend, stoop, reach, and climb.
• Must be able to lift up to 40 pounds.
• Must be able to operate material handling equipment. 
• Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported.
• Working conditions are normal for a warehouse environment with exposure to changing warehouse temperatures.
• While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.
• The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $16.03 - $20.04 / Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.