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Payments Operations Specialist Jobs (NOW HIRING)

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Operations Specialist

Austin, TX · On-site

$35/hr

We're seeking detail-oriented Operations Specialists to join a fast-growing health technology ... payments operations. * Familiarity with QME, HSA/FSA eligible-expense rules, healthcare claims ...

Adecco

Operations Specialist

Plano, TX

$23.44/hr

Responsibilities for an Operations Specialist include but are not limited to: · Perform day-to-day analysis, research, and resolution of payment and operational issues within the Syndicated and ...

Pliant GmbH

Fraud Operations Specialist (m/f/d)

Designed for industries with complex payment needs, such as travel and fleet, Pliant enables ... Operations Specialist (m/f/d) to support real-time monitoring, fraud detection, and critical ...

Socket.dev

Business Operations Specialist

Phoenix, AZ · On-site

$60 - $80/hr

By coordinating inventory, payments, and operational workflows, this role drives efficiency ... Business Operations Specialist job duties * Approve customer orders, allocate inventory to ensure ...

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Payments Operations Specialist information

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$30.5K

$68.4K

$111K

How much do payments operations specialist jobs pay per year?

As of Sep 9, 2026, the average yearly pay for payments operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is the difference between Payments Operations Specialist vs Payments Analyst?

AspectPayments Operations SpecialistPayments Analyst
Primary FocusManaging payment processing, reconciliation, and issue resolutionAnalyzing payment data, trends, and reporting for optimization
Required SkillsPayment systems, troubleshooting, attention to detailData analysis, reporting tools, financial analysis
Work EnvironmentOperations teams, payment platforms, customer supportFinance, analytics teams, strategic planning
Common UsageFinancial institutions, e-commerce, fintech companiesFintech, banking, payment service providers

The Payments Operations Specialist primarily handles payment processing, reconciliation, and resolving payment issues, focusing on operational efficiency. In contrast, the Payments Analyst concentrates on analyzing payment data to identify trends and improve processes. Both roles require knowledge of payment systems, but their core responsibilities differ, making each essential in different aspects of payment management.

What does a payments operations specialist do?

A payments operations specialist manages and processes financial transactions, ensuring accuracy and compliance with company policies and industry regulations. They handle tasks such as reconciling accounts, resolving payment issues, and maintaining transaction records, often using specialized software and tools. Strong attention to detail and knowledge of payment systems are essential for this role.

What cities are hiring for Payments Operations Specialist jobs?

Cities with the most Payments Operations Specialist job openings:

What states have the most Payments Operations Specialist jobs?

States with the most job openings for Payments Operations Specialist jobs include:

What are popular job titles related to Payments Operations Specialist jobs?

For Payments Operations Specialist jobs, the most frequently searched job titles are:

Infographic showing various Payments Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Operations Specialist

Austin, TX • On-site

Extend My Team
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$35/hr

Contractor

Medical, Dental, Vision

Posted 4 days ago

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Job description

We're seeking detail-oriented Operations Specialists to join a fast-growing health technology company's operations team on a contract basis. In this role, you'll own a high-volume queue reviewing member documentation and transactions against established policy, verifying eligibility, and making accurate approve/deny decisions. 

This position is best suited to a candidate who follows established procedures precisely, maintains accuracy under high-volume conditions, and exercises sound judgment in identifying when a case warrants further review.

Responsibilities

  • Review and process a high-volume queue of documentation or transactions.
  • Approve, deny, or hold requests according to established guidelines and document clear internal notes for the audit trail.
  • Verify documentation before approving a request or transaction.
  • Communicate directly with members to request missing documentation, clarify eligibility questions, or deliver a denial professionally.
  • Escalate complex, ambiguous, or higher-complexity cases to your team lead rather than resolving independently.
  • Maintain clear, specific notes for any action that requires follow-up, an exception, or a judgment call.
  • Adapt to the pace and complexity of your assigned queue. 

Required Qualifications

  • Bachelor's degree 
  • Experience owning a queue-based workflow with consistent accuracy, reviewing documentation, records, or transactions against a defined set of rules.
  • Strong attention to detail, particularly reviewing financial or benefits documentation against eligibility criteria.
  • Well-developed written communication skills for direct, professional member correspondence, including delivering a denial or documentation request.
  • Ability to follow detailed procedures and guidelines closely while recognizing when a case needs to be escalated.
  • Ability and willingness to work onsite in Austin, TX on a hybrid schedule.

Preferred Experience

  • Experience in health insurance, benefits, HSA/FSA administration, medical billing or claims review, or fintech/payments operations.
  • Familiarity with QME, HSA/FSA eligible-expense rules, healthcare claims/expense review, or Medicare/CMS-related administration (Parts A–D, Medigap, Advantage).
  • Experience with receipt-to-transaction matching, dispute/chargeback review, or accounts payable/invoice matching.
  • Experience in a generalist operations role spanning multiple functions, with demonstrated ability to shift between workflows as priorities change.
  • Comfort working with an older or vulnerable population, with strong verbal communication and patience.
  • Prior experience as a contractor ramping quickly into a fast-paced startup environment.