Payments Associate Jobs in Ontario (NOW HIRING)

As a Payments Sales Associate in the Financial Institutions Group, you will be responsible for assisting Payments Sales Managers (PSMs) with the management of sales relationships and new business generation from a diverse set of Financial Institutions and Non-Bank Financial Institution customers. The role requires strong collaboration with client service, compliance, operations, technology, risk, credit and legal in order to optimize the delivery of our products. To effectively do so, you will also be responsible for actively gaining a thorough understanding of the market, the industry in which clients operate, their organizational and operating structure, their buying process and business objectives. The role may include oversight of a portfolio.

As the Payments Sales Associate, you will also support proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet strategic and complex needs of our clients. You will also support important relationship management initiatives such as billing and pricing, interest rate management, escalation tracking and resolution, among others.

Job responsibilities

• Understanding clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for J.P. Morgan Payments via appropriate solution(s); traditional cash management, FX, International payments, liquidity
• Develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup
• Develop strong relationships within client's Treasury, Product and Operations organizations - anticipate client needs/challenges and proactively engage appropriate J.P. Morgan Payments partners to develop comprehensive solutions
• Coordinate/negotiate KYC and onboarding documentation, internal credit processes, and help manage seamless integration with implementation partners - engage appropriate escalation points where necessary to meet client needs while managing expectations
• Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies and conduct pricing analysis and provide go forward strategy/recommendations
• Think outside the box, identify new ways to advance team wide initiatives, and contribute as the voice of the client in cross-functional partner engagement to ensure alignment with broader firm wide interests and the client's objectives

Required qualifications, capabilities, and skills

• 2 + years experience in cash management, transaction banking, merchant acquiring or related field
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
• Goal oriented with the ability to foster innovation and solve problems creatively
• Strong time management, organizational and planning skills and ability to manage multiple priorities concurrently with keen attention to follow-up coordination
• Ability to mobilize internal networks and resources

Preferred qualifications, capabilities, and skills

• BA/BS
• Knowledge and understanding of the JPMorgan Treasury Services products, pricing philosophy, and billing process/procedures

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.