As a Business Operations Analyst, you will support the day-to-day operations of Peoples Group ... Canada payment rails and industry standards, including: * Electronic Funds Transfer (EFT) * Real ...
As a Business Operations Analyst, you will support the day-to-day operations of Peoples Group ... Canada payment rails and industry standards, including: * Electronic Funds Transfer (EFT) * Real ...
Operations Analyst (Contract)
Toronto, ON · Hybrid
CA$32 - CA$34/hr
Balance payments against proceeds and authorize final participant payouts. * Operations ... Execution & Analytical Skills: Demonstrated ability to manage high-priority transactions under ...
Operations Analyst (Contract)
Toronto, ON · Hybrid
CA$32 - CA$34/hr
Balance payments against proceeds and authorize final participant payouts. * Operations ... Execution & Analytical Skills: Demonstrated ability to manage high-priority transactions under ...
Our technology powers missioncritical solutions across Lending, Payments and Universal Banking ... Sales Operations Analyst What Will You Contribute? Finastra is seeking a Sales Operations Analyst ...
Our technology powers missioncritical solutions across Lending, Payments and Universal Banking ... Sales Operations Analyst What Will You Contribute? Finastra is seeking a Sales Operations Analyst ...
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Etobicoke, ON · On-site
As Finance Operations Analyst at Prophix, you will be a key member of the growing finance team ... Prepare monthly journal entries for earned channel partner payments * Coordinate referral fee ...
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Finance Operations Analyst
Etobicoke, ON · On-site
As Finance Operations Analyst at Prophix, you will be a key member of the growing finance team ... Prepare monthly journal entries for earned channel partner payments * Coordinate referral fee ...
Manager, Payment Strategy and Cash Operations
Woodbridge, ON · On-site
CA$85K - CA$115K/yr
Analyze payment trends, cost drivers, and operational performance to identify opportunities to reduce payment processing expenses while maintaining a seamless and customer-focused payment experience.
Manager, Payment Strategy and Cash Operations
Woodbridge, ON · On-site
CA$85K - CA$115K/yr
Analyze payment trends, cost drivers, and operational performance to identify opportunities to reduce payment processing expenses while maintaining a seamless and customer-focused payment experience.
TDS Operations Analyst II
CA$59K - CA$84K/yr
... of Global Payments and Deposit Operations (GPDO). Global Sanctions Screening Operations is ... Strong analytical and problem-solving skills * Excellent organizational and time management skills
TDS Operations Analyst II
CA$59K - CA$84K/yr
... of Global Payments and Deposit Operations (GPDO). Global Sanctions Screening Operations is ... Strong analytical and problem-solving skills * Excellent organizational and time management skills
TDS Operations Analyst II
Toronto, ON · On-site
CA$59K - CA$84K/yr
... of Global Payments and Deposit Operations (GPDO). Global Sanctions Screening Operations is ... Strong analytical and problem-solving skills * Excellent organizational and time management skills
TDS Operations Analyst II
Toronto, ON · On-site
CA$59K - CA$84K/yr
... of Global Payments and Deposit Operations (GPDO). Global Sanctions Screening Operations is ... Strong analytical and problem-solving skills * Excellent organizational and time management skills
Analyst, Institutional Portfolio Operations - Billing (1-Year Contract)
Toronto, ON · Hybrid
CA$71K - CA$76K/yr
We are looking for an Institutional Portfolio Operations Analyst for an existing vacancy on our ... Coordinate the payment and administration of fund expenses across CC&L's diverse suite of pooled ...
Analyst, Institutional Portfolio Operations - Billing (1-Year Contract)
Toronto, ON · Hybrid
CA$71K - CA$76K/yr
We are looking for an Institutional Portfolio Operations Analyst for an existing vacancy on our ... Coordinate the payment and administration of fund expenses across CC&L's diverse suite of pooled ...
The Role As an Analyst, External Funds Operations, you will support the External Portfolio ... We will never ask candidates for payment or financial information at any stage of hiring. All ...
The Role As an Analyst, External Funds Operations, you will support the External Portfolio ... We will never ask candidates for payment or financial information at any stage of hiring. All ...
The Role As an Analyst, External Funds Operations (12-month contract with benefits), you will ... We will never ask candidates for payment or financial information at any stage of hiring. All ...
The Role As an Analyst, External Funds Operations (12-month contract with benefits), you will ... We will never ask candidates for payment or financial information at any stage of hiring. All ...
... Operations Analyst At Fifth Third, we understand the importance of recognizing our employees for ... such payment based upon company, line of business and/or individual performance. Our extensive ...
... Operations Analyst At Fifth Third, we understand the importance of recognizing our employees for ... such payment based upon company, line of business and/or individual performance. Our extensive ...
The ideal candidate will possess strong analytical skills, excellent communication capabilities ... Payment Operations: Ensure invoices are processed with the correct coding and approval to help ...
The ideal candidate will possess strong analytical skills, excellent communication capabilities ... Payment Operations: Ensure invoices are processed with the correct coding and approval to help ...
FX Operations Senior Analyst
CA$55K - CA$90K/yr
Solid knowledge of FX Operations specifically for FWDs, SPOTS and Swaps and market practices with ... variable payments) will be determined by factors, including but not limited to candidate ...
FX Operations Senior Analyst
CA$55K - CA$90K/yr
Solid knowledge of FX Operations specifically for FWDs, SPOTS and Swaps and market practices with ... variable payments) will be determined by factors, including but not limited to candidate ...
Familiarity with systems architecture and regulatory audit processes related to AML/ATF programs and payment operations. * Expertise in modeling methods, statistical analysis, and data visualization ...
Familiarity with systems architecture and regulatory audit processes related to AML/ATF programs and payment operations. * Expertise in modeling methods, statistical analysis, and data visualization ...
... analyses, driving continuous improvement in payment systems resiliency, reliability, and stability. * Support the identification, definition, and benefit quantification of operational change ...
... analyses, driving continuous improvement in payment systems resiliency, reliability, and stability. * Support the identification, definition, and benefit quantification of operational change ...
Business Intelligence Analyst
Toronto, ON · On-site +1
You Have * 5+ years of related experience in reconciliation, settlement, payment operations, accounting, or finance analytics with a Bachelor's degree (Finance, Accounting, Economics, a quantitative ...
New
Business Intelligence Analyst
Toronto, ON · On-site +1
You Have * 5+ years of related experience in reconciliation, settlement, payment operations, accounting, or finance analytics with a Bachelor's degree (Finance, Accounting, Economics, a quantitative ...
New
Senior/Lead Risk Analyst, Payment fraud
Toronto, ON · On-site
$150K - $200K/yr
Risk & Payments Compensation: $150K-$200K About the Role We are seeking a strategic and data-driven ... Previous experience as a Fraud Analyst, Risk Analyst, Operations Specialist, Data Scientist, or ...
Senior/Lead Risk Analyst, Payment fraud
Toronto, ON · On-site
$150K - $200K/yr
Risk & Payments Compensation: $150K-$200K About the Role We are seeking a strategic and data-driven ... Previous experience as a Fraud Analyst, Risk Analyst, Operations Specialist, Data Scientist, or ...
Lead daily payment operations for CA sellers across Payoneer, PingPong, Airwallex, and JPMorgan ... Adopts a holistic perspective that considers data, analytics, customer insights, and different ...
Lead daily payment operations for CA sellers across Payoneer, PingPong, Airwallex, and JPMorgan ... Adopts a holistic perspective that considers data, analytics, customer insights, and different ...
... their payment operations. Our Finance team plays a central role in maintaining the rigorous ... Partner closely with FP&A on internal and investor reporting, ensuring accounting outputs are ...
... their payment operations. Our Finance team plays a central role in maintaining the rigorous ... Partner closely with FP&A on internal and investor reporting, ensuring accounting outputs are ...
... payment system enhancements or upgrades * Act as a subject matter expert (SME) for payments-related projects and operational improvements * Monitor post-implementation performance and incident ...
... payment system enhancements or upgrades * Act as a subject matter expert (SME) for payments-related projects and operational improvements * Monitor post-implementation performance and incident ...
Payment Operations Analyst information
See Ontario salary details
$20.40 is the 25th percentile. Wages below this are outliers.
$16.83 - $20.43
25% of jobs
$20.43 - $24.04
20% of jobs
The median wage is $25.29 / hr.
$24.04 - $27.64
14% of jobs
$27.64 - $31.25
0% of jobs
$31.25 - $34.86
0% of jobs
$34.86 - $38.46
8% of jobs
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6% of jobs
$44.32 is the 75th percentile. Wages above this are outliers.
$42.07 - $45.67
2% of jobs
$45.67 - $49.28
13% of jobs
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5% of jobs
$52.88 - $56.49
6% of jobs
$16
$33
$56
How much do payment operations analyst jobs pay per hour?
What is a payment operations analyst?
What are the key skills and qualifications needed to thrive as a payment operations analyst?
What are some common challenges faced by payment operations analysts, and how are they addressed within a typical team structure?
What is the difference between Payment Operations Analyst vs Payment Processing Specialist?
| Aspect | Payment Operations Analyst | Payment Processing Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in finance, business, or related field; certifications like CPA or CPA-related are common | Often requires similar educational background; certifications are less common but may include payment processing or industry-specific credentials |
| Work Environment | Corporate finance or payments departments, often in financial institutions or fintech companies | Payment processing centers, financial institutions, or merchant services companies |
| Employer & Industry Usage | Used in banking, fintech, and e-commerce sectors for overseeing payment workflows | Common in merchant services, retail, and banking for handling transaction processing |
The Payment Operations Analyst focuses on managing and optimizing payment processes, ensuring compliance, and analyzing payment data. In contrast, the Payment Processing Specialist primarily handles the day-to-day processing of transactions. While both roles require knowledge of payment systems, the analyst role tends to involve more strategic oversight and analysis, whereas the specialist role is more operational and transactional.
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Full-time
PTO
Posted 11 days ago
Job description
About the role:
As a Business Operations Analyst, you will support the day-to-day operations of Peoples Group's Wholesale Payments business. This role is responsible for executing operational activities, supporting client onboarding, responding to client inquiries, and ensuring the timely and accurate processing of financial and non-financial transactions.
Reporting to the Senior Manager, Customer Support, you will serve as a key contributor to the efficiency of our payments operations by partnering with internal stakeholders, identifying process improvements, and delivering exceptional service to both clients and business partners. This role offers an opportunity to develop expertise across Canada's evolving payments ecosystem while contributing to a growing and innovative financial services organization.
About the day-to-day:
- Execute operational transactions and client requests accurately and within established service level agreements.
- Support business processes including client onboarding, account maintenance, transaction processing, and operational administration.
- Investigate, troubleshoot, and resolve operational issues while escalating complex matters when required.
- Respond to client inquiries and complaints in a professional and timely manner, ensuring a positive client experience.
- Proactively follow up on client requests, operational inquiries, and escalations to ensure satisfactory resolution.
- Collaborate with internal departments and business partners to resolve issues and support operational objectives.
- Prepare reports and operational updates for management and key stakeholders.
- Review existing processes and identify opportunities to improve efficiency, reduce risk, and enhance client service.
- Escalate operational gaps, process inefficiencies, and high-risk activities to appropriate stakeholders.
- Effectively manage competing priorities in a fast-paced environment while maintaining a high level of accuracy.
About the qualifications:
- Minimum 3 years of experience in an operations role within the financial services industry.
- Experience supporting business technology initiatives and/or digital channels within financial services is preferred.
- Experience working directly with clients and third-party service providers.
- Experience with API development and integration, customer experience (CX), and user experience (UX) design is considered an asset.
- Understanding of the Canadian payments landscape.
- Knowledge of Payments Canada payment rails and industry standards, including:
- Electronic Funds Transfer (EFT)
- Real-Time Rail (RTR)
- INTERAC e-Transfer
- SWIFT
- ISO 20022
- Familiarity with payments operations, funds transfers, settlement processes, issuing, and acquiring activities is considered an asset.
- Strong analytical and problem-solving abilities with exceptional attention to detail.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Proven ability to build collaborative relationships across teams and departments.
- Ability to work effectively under pressure in a fast-paced operational environment.
- Highly motivated team player with a customer-focused mindset.
- Quick learner who demonstrates initiative and adaptability.
- Comfortable taking ownership, identifying opportunities, and contributing beyond core responsibilities to help drive team success.
About us:
Peoples Group is a trusted financial services company for the innovators at the forefront of Canada’s economic future. With offices in Vancouver, Calgary and Toronto, we are driving change by working alongside challenger banks, fintechs, brokers, and merchants to foster a dynamic and competitive financial ecosystem.
Our culture is built on four core behaviors: Grit to Grow, Connect to Collaborate, Putting Clients First, and Owning the Outcome. We believe people do not simply choose a company to work for—they choose a company that makes a positive impact in the lives of Canadians. Above all, we value people, build meaningful relationships, focus on individual strengths, and approach our work with passion.
About the work environment:
Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.
We offer:
- A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
- Competitive salaries, profit sharing, RRSP matching and benefits from day one.
- Generous paid time off to help achieve a healthy work-life balance.
- A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.
Hiring process:
If your application is selected, you will be invited for a first interview with one of our Talent Acquisition Business Partners. Depending on the role, interviews may be conducted virtually or in-person. The hiring team will communicate any in-person requirements throughout the process.
Compensation:
The expected salary for this role is approximately $70,000.00 - $75,000.00 annually. Actual compensation may vary based on experience, skills, and qualifications.
NOTE: This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.
We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.
About People's Group
Sourced by ZipRecruiter
Industry
Investment clubs and venture capital companies
Company size
1 - 10 Employees
Headquarters location
Alameda, CA, US
Year founded
2021