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Payment Services Officer Jobs (NOW HIRING)

New Jersey Courts

Court Services Officer 1

Trenton, NJ · On-site +1

$54K - $89K/yr

The duties of the Court Services Officer 1 are unique and focused. The selected candidate must be a ... Record payment plans, monitor payment history and compliance and suggest repayment solutions in ...

New Jersey Courts

Court Services Officer 1

Trenton, NJ · On-site +1

$54K - $89K/yr

The duties of the Court Services Officer 1 are unique and focused. The selected candidate must be a ... Record payment plans, monitor payment history and compliance and suggest repayment solutions in ...

Societe Generale

Client Services Officer

Chicago, IL · On-site

The client services team supports the margin, collateral and cash management needs of the Prime ... Capture and effect client internal and external payment operations * Capture and effect updates and ...

Princess Cruises

Guest Services Officer

New York, NY · On-site

Guest Services Officer Department: Guest Svc Employment Type: Fixed Term Contract Location: GLOBAL ... Maintain an accurate float and correctly settle shipboard accounts by accepting payments made by ...

Hilltop Holdings

Merchant Services Officer

Lubbock, TX · On-site

The Merchant Services Officer is responsible for the development of new merchant services business ... Maintains proficiency in the changing environment of payment processing in order to set-up ...

Princess Cruises

Guest Services Officer

New York, NY · On-site

... service like only Princess can. As a member of the Princess Family, you'll enjoy a truly ... Maintain an accurate float and correctly settle shipboard accounts by accepting payments made by ...

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Payment Services Officer information

See salary details

$32.5K

$62.1K

$103.5K

How much do payment services officer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for payment services officer in the United States is $62,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a payment services officer?

Payment Services Officers are professionals responsible for overseeing and managing financial transactions, including processing payments, handling billing inquiries, and ensuring compliance with regulatory standards. They typically work in banks, government agencies, or large organizations, ensuring that all payments are processed accurately and efficiently. Their duties may also include fraud detection, reconciliation of accounts, and providing customer support related to payments. Payment Services Officers play a critical role in maintaining the integrity and security of financial operations.

What are the key skills and qualifications needed to thrive as a payment services officer, and why are they important?

To thrive as a Payment Services Officer, you need a solid understanding of financial operations, payment processing, and relevant compliance regulations, often supported by a degree in finance, accounting, or a related field. Familiarity with payment platforms (such as SWIFT, ACH, or SEPA), banking software, and risk management tools is typically required. Strong attention to detail, analytical thinking, and effective communication are crucial soft skills in this role. These competencies help ensure accurate, secure, and efficient payment processing while maintaining compliance and supporting client satisfaction.

What are some common challenges faced by payment services officers, and how can they be addressed effectively?

Payment Services Officers often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory standards, and resolving discrepancies quickly. Staying organized and maintaining up-to-date knowledge of financial regulations are key to success in this role. Effective communication with internal teams and external clients helps to resolve issues efficiently and maintain strong working relationships. Leveraging technology and following standardized procedures can also streamline processes and reduce errors.

What is the difference between Payment Services Officer vs Customer Service Representative?

AspectPayment Services OfficerCustomer Service Representative
CredentialsRelevant banking or finance certifications often preferredCustomer service or communication certifications optional
Work EnvironmentBanking or financial institution, handling payment processingRetail, call centers, or service desks, assisting customers
Employer & IndustryFinancial institutions, payment processing companiesRetail stores, telecom, service providers
Search & Comparison IntentUnderstanding payment processing roles, job requirementsCustomer service roles, communication skills

The Payment Services Officer primarily focuses on processing payments, verifying transactions, and ensuring smooth financial operations within banking or payment companies. In contrast, Customer Service Representatives handle general customer inquiries, support, and service across various industries. While both roles require strong communication skills, the Payment Services Officer's work is more specialized in financial transactions, making it distinct from the broader customer support functions of a Customer Service Representative.

What skills do you need for payment services officer?

A payment services officer needs strong communication, attention to detail, and customer service skills to handle transactions and resolve issues. Knowledge of banking systems, payment processing software, and security protocols is essential, along with the ability to work under pressure and adhere to regulatory requirements.
More about Payment Services Officer jobs

What states have the most Payment Services Officer jobs?

States with the most job openings for Payment Services Officer jobs include:

What job categories do people searching Payment Services Officer jobs look for?

The top searched job categories for Payment Services Officer jobs are:

Payment Services Officer jobs near you
Infographic showing various Payment Services Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,148 per year, or $29.9 per hour.

Member Services Officer 2

COASTHILLS FEDERAL CREDIT UNION

Santa Maria, CA • On-site

$21.50 - $22/hr

Part-time

Re-posted 21 days ago

Job description

SUMMARY


Under the general supervision of the Branch Manager, the Member Services Officer 2 is responsible for performing a wide range of banking transactions, assisting Credit Union members with their banking needs and effectively cross-selling products, services, and solutions. Opens new memberships, prepares, and processes advanced financial transactions, and assists in branch training of new employees. Promotes and maintains a positive image of the Credit Union.


ESSENTIAL FUNCTIONS


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all functions, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs.

Opens new membership and share accounts and closes all accounts.


Provides services to members by performing basic banking transactions such as deposits, withdrawals, transfers, and loan payments as directed by the Office Procedures Manual (OPM).


Prepares and processes transaction requests by telephone and mail.


Prepares authorized account charges.


Prepares and processes stop payments/revoke authorizations, check orders, bank wires, money orders, and other services.


Proactively responds to members’ inquiries and requests using product knowledge.


Approves transactions within authorized limits.


Actively explains, promotes and cross-sells Credit Union services, products, programs, and investment opportunities.


Assists members in completing forms and documents.


Resolves errors and member concerns in a timely manner.


Balances cash and coin accurately and maintains appropriate cash levels.


Assists in the training of new employees in the branch.


Remains current on knowledge of Credit Union policies, procedures, and services.


Performs duties as assigned by management and may be assigned to work at any branch




QUALIFICATIONS


The requirements listed below are representative of the knowledge, skill, and/or ability required.


Education and Experience

Minimum one year of customer service and/or cash handling experience in a retail or banking environment.


Certificates, Licenses and Registrations

None.


Knowledge

Within six months of employment:

Successful completion of core competencies certification.

Knowledge of branch operational activities and basic understanding of lending practices and policies.

Successful completion of Member Services Officer Level 2 certification.


Other Skills and Abilities

Successful completion of pre-employment testing.

Operates a variety of office equipment and machines.

Ability to travel, attend, and participate in training and meetings at various locations.


AFFIRMATIVE ACTION/EEO STATEMENT:


CoastHills is an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment without regard to race, color, religion, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law.

For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here.