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Payment Processing Associate Jobs in Maryland (NOW HIRING)

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Salisbury, MD

$15 - $15.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

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Payment Processing Associate information

What are some common challenges faced by payment processing associates, and how can they be effectively managed?

Payment Processing Associates often encounter challenges such as handling high transaction volumes, meeting strict accuracy standards, and navigating tight deadlines. To manage these, it's important to develop strong organizational skills and attention to detail, as even small errors can have significant financial impacts. Regular communication with team members and other departments, such as finance or customer service, can help resolve discrepancies quickly and ensure smooth workflow. Familiarity with payment processing software and a proactive approach to learning about regulatory compliance are also key to success in this role.

What is the difference between Payment Processing Associate vs Customer Service Representative?

AspectPayment Processing AssociateCustomer Service Representative
Required CredentialsHigh school diploma, basic financial or payment system knowledgeHigh school diploma, communication skills
Work EnvironmentFinance or payment processing departments, office settingCustomer support centers, call centers, office settings
Employer & Industry UsageFinancial institutions, payment companies, e-commerceRetail, telecom, service industries
Common Search & ComparisonFocuses on payment transactions, processing systemsFocuses on customer interactions, issue resolution

The Payment Processing Associate primarily handles payment transactions and ensures smooth processing within financial or e-commerce environments. In contrast, Customer Service Representatives focus on assisting customers with inquiries and resolving issues. While both roles require strong communication skills, Payment Processing Associates need knowledge of payment systems, making their roles more specialized in financial operations.

What does a payment processing associate do?

A Payment Processing Associate is responsible for managing and processing financial transactions, such as payments, invoices, and refunds, within a company. They ensure that all payments are accurately recorded, processed in a timely manner, and comply with internal policies and external regulations. Their duties may also include reconciling accounts, communicating with clients or vendors regarding payments, and resolving any payment discrepancies. This role is essential for maintaining the financial integrity and smooth operation of an organization's payment systems.

What are the key skills and qualifications needed to thrive as a payment processing associate, and why are they important?

To thrive as a Payment Processing Associate, you need strong attention to detail, numerical accuracy, and a solid understanding of financial transactions, often supported by a degree in finance, accounting, or related experience. Familiarity with payment processing software, ERP systems, and compliance protocols such as PCI DSS is typically required. Excellent organizational skills, problem-solving abilities, and effective communication help you manage high transaction volumes and resolve discrepancies efficiently. These skills ensure timely, error-free processing and compliance, which are critical for maintaining trust and operational integrity in financial operations.

What are the most commonly searched types of Payment Processing jobs in Maryland?

The most popular types of Payment Processing jobs in Maryland are:

What cities in Maryland are hiring for Payment Processing Associate jobs?

Cities in Maryland with the most Payment Processing Associate job openings:

Payment Processing Associate jobs near you

Card Operations Associate - Payment Operations

WesBanco Bank, Inc.

Bowie, MD • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

WesBanco rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

SUMMARY:
The Card Operations Associate is responsible for performing various operational support duties relating to the WesBanco debit card, commercial credit card, other card related functions. Performs a variety of daily tasks; reviews reports; provides assistance via telephone or email in response to banking center inquiries; processes data entry information through various task related electronic systems; and performs other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensures accurate and timely processing of debit card, commercial credit card, and other card related functions.
Collaborates with peers and leaders effectively.
Demonstrates a willingness to change processes and technological capabilities.
Willingness to learn new systems and processing in order to streamline and scale work.
Performs work within customer service level expectations and key vendor processing timelines.
Performs daily work as defined with accuracy.
Reviews and processes debit card requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems.
Performs transactions within associated compliance and requirements.
Analyzes transactional risk and reasonableness in accordance with bank guidelines.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.
Ability to interact effectively within a team and with customers they service.
Demonstrated ability to manage priorities and meet critical deadlines as defined.
Strong organizational and prioritization skills.
Team player with a positive outlook.
ADDITIONAL INFORMATION:
The wage range for the Human Resources Specialist position is between $18.00 - $20.00 hourly. The position includes 17 Days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays, and 1 floating holiday.
WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.
High School Diploma or General Education Degree (GED) required.
Banking experience preferred.

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