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Payment Operations Remote Jobs (NOW HIRING)

Ottimate

Payment Operations Manager

$105K - $110K/yr

US - Remote The Role Ottimate is seeking a customer-focused and hands-on Payment Operations Manager to lead our payment operations team and deliver an exceptional client experience. In this role, you ...

ADL

You will be working within the Payment Operations team where you will be responsible for processing ... Benefits: * Flexible remote work environment * Opportunities for professional growth and ...

Blackbaud

Solutions Architect, Payment Operations

SC · Remote

$133.70K - $173.80K/yr

As a SAFe Solution Architect aligned to the Payments Operations value stream, you will define and ... Remote-flexible workforce * Wellness Programs * 401(k) program with employer match * Flexible paid ...

Blackbaud, Inc.

Solutions Architect, Payment Operations

$133.70K - $173.80K/yr

As a SAFe Solution Architect aligned to the Payments Operations value stream, you will define and ... Remote-flexible workforce * Wellness Programs * 401(k) program with employer match * Flexible paid ...

Aledade, Inc.

The Senior Director of Payments Solutions is a highly visible and mission-critical role that will ... Foster a culture of technical excellence, continuous improvement, and operational reliability

One, Inc.

Payments Specialist

Director of Payment Operations Location: Remote Hours: 8am - 5pm PST Overview: The Payments Specialist role requires a detail-oriented individual who can navigate technical documentation and ...

1872 Consulting

$150K - $170K/yr

Senior Director of Client/RIA Operations (REMOTE) Compensation: $150K-$170K Company Summary A high ... Supervisory experience in banking, payments, or fintech platforms.

Addison Group

Services Manager

Denver, CO · On-site +1

$100K - $125K/yr

Oversee daily payment operations, including ACH, wires, checks, ATMs, bill pay, P2P/mobile payments, remote deposit capture, and instant payments * Establish and monitor operational KPIs, service ...

Canals

Payments Product Manager

New York, NY · Remote

Someone who can take complicated transaction flows, payment operations, and financial edge cases ... Remote-first, flexible work environment across North and South America. * Strong product-market fit ...

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How much do payment operations remote jobs pay per hour?

As of May 28, 2026, the average hourly pay for payment operations remote in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Payment Operations Remote specialist, and why are they important?

To thrive as a Payment Operations Remote specialist, you need strong analytical skills, attention to detail, and experience in finance or accounting, often supported by a relevant degree or equivalent work experience. Familiarity with payment processing platforms, reconciliation systems, and compliance tools such as SWIFT, ACH, and anti-fraud software is typically required. Excellent problem-solving abilities, communication, and the capacity to work independently are valuable soft skills in this role. These skills ensure accurate transaction processing, minimize errors or fraud, and support seamless remote financial operations.

What are some common challenges faced by remote Payment Operations professionals and how can they be addressed?

Remote Payment Operations professionals often encounter challenges such as coordinating across time zones, ensuring secure handling of sensitive financial data, and maintaining clear communication with internal teams and external partners. To address these, many organizations implement robust digital collaboration tools, enforce strict security protocols, and schedule regular virtual meetings to keep everyone aligned. Proactively managing schedules and building strong relationships with colleagues can also help remote team members stay connected and efficient.

What are Payment Operations Remote jobs?

Payment Operations Remote jobs involve managing and processing financial transactions, such as payments, refunds, and reconciliations, for a company or organization from a remote location. Professionals in this field ensure that all payment processes run smoothly, accurately, and securely, often coordinating with banks, payment processors, and internal teams. These roles typically require strong analytical skills, attention to detail, and familiarity with payment systems or financial software. Working remotely, employees use digital tools to monitor transactions, resolve discrepancies, and support compliance with financial regulations.

What is the difference between Payment Operations Remote vs Payment Processing Specialist?

AspectPayment Operations RemotePayment Processing Specialist
CredentialsBasic financial or payment-related certifications often preferredRelevant certifications like PCI DSS or payment processing training
Work EnvironmentRemote, often part of a customer support or finance teamTypically office-based or remote, focused on transaction processing
Industry UsageCommon in fintech, banking, and e-commerce companiesUsed across retail, banking, and online payment companies
Job FocusOverseeing payment workflows, resolving issues, ensuring complianceProcessing transactions, verifying payments, handling payment errors

Payment Operations Remote and Payment Processing Specialist roles share overlapping skills in payment systems and compliance but differ mainly in scope. Payment Operations Remote involves managing overall payment workflows and customer support remotely, while Payment Processing Specialists focus on transaction-level processing and verification. Both roles are vital in the payment industry and often require similar certifications and work environments.

What are the most commonly searched types of Payment Operations jobs? The most popular types of Payment Operations jobs are:
Infographic showing various Payment Operations Remote job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 38% Physical, 1% Hybrid, and 61% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Payment Operations Manager

Ottimate

Remote

$105K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Location: US - Remote
The Role
Ottimate is seeking a customer-focused and hands-on Payment Operations Manager to lead our payment operations team and deliver an exceptional client experience. In this role, you will manage a team responsible for supporting clients across Virtual Card, ACH, and Check payment workflows, ensuring payment inquiries are handled quickly, accurately, and professionally.
This role is ideal for a leader who enjoys coaching teams, solving operational challenges, and creating positive client experiences. You will balance day-to-day team leadership with process improvement, escalation management, and cross-functional collaboration to support Ottimate's continued growth.
Responsibilities
Client Experience & Team Leadership
  • Lead, coach, and develop a team of Payment Operations Analysts, fostering a customer-first and accountable team culture.
  • Support team performance through regular coaching, feedback, quality reviews, and development planning.
  • Drive strong client service outcomes by monitoring key support metrics such as CSAT, response times, and case resolution.
  • Ensure clients receive timely, professional, and accurate communication throughout the resolution process.
  • Partner with Customer Success and Account Management teams to resolve client concerns and improve the overall payment experience.

Payment Operations & Escalation Management
  • Oversee daily payment support activities across Virtual Card, ACH, and Check payment workflows.
  • Act as an escalation point for complex client issues, payment exceptions, and time-sensitive requests.
  • Support the team in troubleshooting payment-related inquiries and ensuring issues are resolved efficiently.
  • Identify recurring client or operational issues and implement practical solutions to improve service quality

Process Improvement & Collaboration
  • Help improve internal workflows, team processes, and support documentation to increase efficiency and consistency.
  • Maintain standard operating procedures, training materials, and team communication templates.
  • Share client feedback and operational insights with internal teams including Product, Engineering, Vendor Operations, and Customer Success.
  • Support operational readiness for new processes, tools, and payment enhancements as the business grows.

Requirements
  • 4+ years of experience in payment operations, customer operations, fintech operations, banking operations, or a related field.
  • 1+ years of people leadership experience, team lead experience, or demonstrated success mentoring and coaching others.
  • Experience supporting clients in a fast-paced SaaS, fintech, or payments environment.
  • Working knowledge of B2B payment methods including ACH, Virtual Card, and Check payment workflows.
  • Strong experience handling client escalations and resolving sensitive customer issues with professionalism.
  • Experience using operational and service metrics such as CSAT, response times, case volume, or resolution metrics to improve team performance.
  • Experience leveraging AI tools or automation to improve payment operations efficiency and client experience.
  • Familiarity with AI-assisted workflows for payment reviews, exception handling, or support operations.
  • Experience identifying opportunities to streamline processes through automation and operational improvements.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-moving environment.

Preferred Qualifications
  • Experience in accounts payable automation, B2B payments, or fintech.
  • Familiarity with payment platforms similar payment technologies.
  • Experience leading teams in a remote or distributed work environment.

Benefits
We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work.
The specific benefits/perks we offer are continually evolving, but currently include:
  • Compensation: $105,000 - $110,000 + 10% Annual Bonus + Stock Options
  • Competitive salary based on skills & experience.
  • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.
  • Employer sponsored 401(k) with company match.
  • Paid Time Off (and the encouragement to use it).
  • Annual company retreats.
  • Promote from within philosophy.

Beyond the tangible benefits though:
  • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.
  • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing.
  • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution.
  • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to note.
  • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.
  • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.
  • We truly love what we do and who we do it with - and we think you will too!

Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

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