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Payment Dispute Analyst Jobs (NOW HIRING)

Billing & Payments Analyst

Berkeley, CA ยท On-site

$58K - $78K/yr

... with payment dispute/chargeback processes is a strong plus * Proficient in Microsoft Office ... Ability to analyze large sets of data * Comfortable working across multiple systems * Fluency in ...

Data Analytics: Extract and analyze system data to uncover cost-saving opportunities, route ... Match freight bills against system-quoted rates and approve invoices for payment. * Dispute ...

Identify recurring payment dispute trends or portal errors and collaborate with IT, Shop Operations ... Data Analysis & Reconciliation * Banking & Merchant Portal Navigation Physical Requirements: * In ...

New

Card Dispute Specialist

Omaha, NE ยท Hybrid

$18.56 - $28.92/hr

Skill in comprehending and analyzing data and identifying trends and drawing conclusions. * Ability ... Minimum of two (2) years of direct and detailed knowledge of credit, debit, and ATM payment card ...

Logistics Analyst

Paulsboro, NJ ยท On-site

$70K - $95K/yr

Data Analytics: Extract and analyze system data to uncover cost-saving opportunities, route ... Match freight bills against system-quoted rates and approve invoices for payment. * Dispute ...

$38K - $50K/yr

Strong analytical and problem-solving skills. * Excellent written communication skills ... Own the payment dispute process end-to-end. * Improve chargeback response times. * Help reduce ...

Strong analytical and problem-solving skills. * Excellent written communication skills ... Own the payment dispute process end-to-end. * Improve chargeback response times. * Help reduce ...

$17.75 - $22.50/hr

Role Overview The Payment Risk & AR Analyst safeguards revenue and mitigates financial exposure ... Dispute & Chargeback Management: Oversee end-to-end chargeback disputes, build evidence packages ...

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Payment Dispute Analyst information

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How much do payment dispute analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for payment dispute analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What are popular job titles related to Payment Dispute Analyst jobs?

For Payment Dispute Analyst jobs, the most frequently searched job titles are:

Infographic showing various Payment Dispute Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.

Billing & Payments Analyst

Berkeley, CA โ€ข On-site

Sierra Ventures
Investment Clubs and Venture Capital Companiesย โ€ขย 11 - 50 employees

$58K - $78K/yr

Other

Posted 12 days ago


Job description

Billing & Payments Analyst

The Billing & Payments Analyst will assist with the general operations of the finance department, with a focus on accounts payable and billing support for the B2C customer segment. The incumbent will handle the full AP cycle โ€“ from invoice collection to vendor payments โ€“ as well as customer billing operations. He/she will work closely with vendors and customers, as well as the Sales and Customer Support teams.

What you'll do

Accounts Payable

  • Own the end-to-end accounts payable process: collect vendor invoices, record them accurately, and ensure all vendors are paid in time
  • Maintain and monitor the AP Ageing report, flagging overdue or upcoming payables
  • Manage the procurement taskboard, tracking and resolving all AP-related tasks and requests
  • Collect W forms (W-9/W-8) from vendors and keep vendor tax documentation complete and up to date
  • Maintain accurate records of purchase orders, invoices, and payments

Billing & Customer Support

  • Respond to customer billing-related requests through ticketing systems and email
  • Handle payment disputes and chargebacks end-to-end
  • Process refunds and cancellations
  • Perform ongoing billing system cleanup to keep subscription and customer records accurate
  • Process internal and external requests for changing customer details, pricing options, and other information in the billing systems
  • Collaborate with the Sales and Customer Support teams on customer billing queries and outstanding balances

General

  • Make sure company legal and financial policies are followed
  • Collaborate with other departments to gather, analyze, and interpret relevant financial data
  • Contribute to the teamโ€™s mission of improving data flows, optimizing processes, and ensuring accounting output is accurate
What we are looking for
  • Bachelorโ€™s degree in Accounting or a related field
  • 2โ€“3 years of experience with accounts payable, invoicing, collections, and/or billing operations
  • Handsโ€‘on experience with (or ability to quickly learn) Stripe, PayPal, Zendesk, Brex, and Notion; familiarity with payment dispute/chargeback processes is a strong plus
  • Proficient in Microsoft Office applications and Google Sheets
  • Fluency with AI tools (e.g., ChatGPT, Claude) and eagerness to apply them to automate and improve dayโ€‘toโ€‘day finance workflows
  • Knowledge of GAAP is a plus
  • Strong attention to detail with a dedication to accuracy
  • Excellent verbal and written communication skills, including customerโ€‘facing correspondence via ticketing systems and email
  • Ability to analyze large sets of data
  • Comfortable working across multiple systems
  • Fluency in English
  • Ability to work across different time zones
Krisp is an Equal Opportunity Employer:

All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.

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