Grand Traverse Pavilions is an EEO Employer - M/F/Disability/Protected Veteran Status
About Us:
Grand Traverse Pavilions is a premier healthcare organization dedicated toproviding exceptional care across a full continuum of services. Our team iscommitted to supporting residents and their families in a compassionate,professional, and welcoming environment. We take pride in fostering a workplacewhere collaboration, growth, and quality care are at the forefront ofeverything we do.
Job Summary:
As an Admissions Assistant, you will play a key role in supporting theadmissions process and helping maintain full occupancy across all programlevels. You will assist with coordinating referrals, managing admissiondocumentation, and ensuring a smooth and welcoming transition for newresidents. This position works closely with the Admissions Coordinator andmultidisciplinary teams to support efficient operations and excellent customerservice.
Key Responsibilities:
โข Coordinate all aspects of admissions, including referrals, communication withNursing Services, paperwork collection, processing, and resident orientation
โข Assist with admissions placement and support campus-wide referral management
โข Participate in admission meetings and provide updates in the absence of theAdmissions Coordinator
โข Maintain daily census records and generate daily, monthly, and annual reports
โข Manage inquiry and waiting lists to support maximum occupancy, includingmaintaining a prospect database
โข Act as a liaison between referral sources and the organization as directed
โข Provide tours to prospective residents and families
โข Prepare and distribute informational packets for prospective admissions
โข Escort new residents during program entry to ensure a smooth transition
โข Support organizational decision-making by providing accurate admissions dataand insights
โข Independently manage daily workload, priorities, and deadlines
โข Maintain strict confidentiality of all resident and organizationalinformation
โข Support Continuous Quality Improvement initiatives and recommend processenhancements
โข Ensure compliance with all applicable laws, regulations, and organizationalpolicies
โข Promote a culture of safety and maintain professional relationships withstaff, community members, and agencies
โข Perform additional duties as assigned
Qualifications:
โข Education: High school diploma required; associate degree preferred
โข Experience: Background in business administration, healthcare, or relatedprofessional experience preferred
โข Skills:
- Strong written and verbal communication skills
- Excellent organizational and multitasking abilities
- Ability to manage changing priorities and meet deadlines
- High level of professionalism and discretion with confidential information
Working Conditions:
โข Position requires standing, walking, lifting, bending, and sitting throughoutthe workday
โข Work environment includes noise, frequent interruptions, and potentialexposure to unpleasant odors and cleaning chemicals
โข Adherence to the organization's dress code is required
Why Grand Traverse Pavilions?
Join a team that values compassion, professionalism, and continuousimprovement. At Grand Traverse Pavilions, you'll have the opportunity to make ameaningful impact while working in a supportive and collaborative environment.We are committed to employee growth, strong team culture, and delivering thehighest quality care to our residents.
Grand Traverse Pavilions is an equal opportunityemployer. We celebrate diversity and are committed to creating an inclusiveenvironment for all employees.
Please visit our careers page to see more job opportunities.