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Patron Services Associate Jobs in Minnesota (NOW HIRING)

St. Catherine

Assistant House Lead

Saint Paul, MN · On-site

$18 - $19/hr

... and patron services, in partnership with the House Manager. The Assistant House Lead ensures the ... Catherine enrolls students in certificate, associate, baccalaureate, master's and doctoral programs ...

City Of Shoreview

Guest Services/Memberships

Shoreview, MN · On-site

$14 - $17.25/hr

Duties may involve walking throughout the facility to provide tours, assist patrons, and set up ... Benefits Associate employees enjoy a free membership to the Community Center, free parking, direct ...

BuyWander

Order Fulfillment Associate

Plymouth, MN · On-site

$17/hr

Description: Order Fulfillment Associate (Full Time) Department: Order Fulfillment Reports To ... Provide service with a smile, greeting customers and thanking them for their patronage. * Maintain ...

Sanford Health

Food Service - PRN

Waconia, MN

$14.50 - $18.75/hr

Provides outstanding customer service and effectively communicates with patrons and co-workers ... Demonstrates ability to establish effective working relationships. Maintains quality control ...

Compass Group

RUNNER - CLUBS/SUITES

Minneapolis, MN · On-site

$24.40/hr

... service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 ... Delivers food to restaurant/dining room patrons in a timely, professional, and efficient manner.

Compass Group

RUNNER - CLUBS/SUITES

Minneapolis, MN · On-site

$24.40/hr

... service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 ... Delivers food to restaurant/dining room patrons in a timely, professional, and efficient manner.

Compass Group

RUNNER - CLUBS/SUITES

Minneapolis, MN · On-site

$24.40/hr

... service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 ... Delivers food to restaurant/dining room patrons in a timely, professional, and efficient manner.

Sanford Health

Food Service - PRN

Waconia, MN · On-site

$14.50 - $18.75/hr

Provides outstanding customer service and effectively communicates with patrons and co-workers ... Demonstrates ability to establish effective working relationships. Maintains quality control ...

Compass Group

RUNNER

Minneapolis, MN · On-site

Delivers food to restaurant/dining room patrons in a timely, professional, and efficient manner ... Associates at Bon Appétit are offered many fantastic benefits. Full-time and part-time positions ...

Compass Group

RUNNER (FULL TIME)

Minneapolis, MN · On-site

Delivers food to restaurant/dining room patrons in a timely, professional, and efficient manner ... Associates at Bon Appetit are offered many fantastic benefits. Full-time and part-time positions ...

Compass Group

RUNNER (FULL TIME)

Minneapolis, MN · On-site

Delivers food to restaurant/dining room patrons in a timely, professional, and efficient manner ... Associates at Bon Appétit are offered many fantastic benefits. Full-time and part-time positions ...

Compass Group

RUNNER (FULL & PART TIME)

Fridley, MN · On-site

Previous food service experience is preferred. * Perks: Free shift meal and parking! Static ... Delivers food to restaurant/dining room patrons in a timely, professional, and efficient manner.

Bon Appetit

RUNNER (FULL TIME)

Minneapolis, MN

Delivers food to restaurant/dining room patrons in a timely, professional, and efficient manner ... Associates at Bon Appétit are offered many fantastic benefits. Full-time and part-time positions ...

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Patron Services Associate information

What is a patron services associate?

Patron Services Associates are customer service professionals who work in venues such as theaters, museums, or cultural centers. They assist guests with ticket purchases, provide information about events, and help resolve any issues patrons may encounter during their visit. Their responsibilities often include greeting visitors, managing will-call and box office operations, and ensuring a positive overall experience for attendees. Patron Services Associates play a key role in front-of-house operations and are essential to maintaining high standards of guest satisfaction.

What are the key skills and qualifications needed to thrive as a patron services associate?

To thrive as a Patron Services Associate, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale systems, and event management platforms is often required. Excellent communication, problem-solving, and teamwork skills help you create a positive experience for patrons and resolve issues efficiently. These skills and qualities are vital for ensuring smooth operations, customer satisfaction, and the overall success of events or venues.

What are some common challenges faced by patron services associates, and how are they typically addressed?

Patron Services Associates often encounter challenges such as managing high volumes of customer inquiries during peak hours, addressing last-minute ticketing issues, and ensuring a positive experience for all guests, even in stressful situations. To address these challenges, associates are trained in conflict resolution, efficient problem-solving, and effective communication. Team collaboration and clear protocols also help ensure smooth operations and provide support when unexpected situations arise.

What is the difference between Patron Services Associate vs Front Desk Clerk?

AspectPatron Services AssociateFront Desk Clerk
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentLibraries, museums, theatersHotels, offices, healthcare facilities
Employer & IndustryPublic venues, cultural institutionsHospitality, service industry
Common Search & ComparisonYesYes

The Patron Services Associate and Front Desk Clerk roles share similarities in customer service requirements and work environments, often involving direct interaction with the public. However, Patron Services Associates typically work in cultural or public venues like museums or theaters, focusing on visitor assistance, while Front Desk Clerks are more common in hospitality settings such as hotels, handling guest check-ins and inquiries.

What are the most commonly searched types of Patron Services jobs in Minnesota?

The most popular types of Patron Services jobs in Minnesota are:

What job categories do people searching Patron Services Associate jobs in Minnesota look for?

The top searched job categories for Patron Services Associate jobs in Minnesota are:

Patron Services Associate jobs near you
Infographic showing various Patron Services Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Assistant House Lead

St. Catherine

Saint Paul, MN • On-site

$18 - $19/hr

Full-time

Re-posted 6 days ago

Job description

Position Information
Position Title Assistant House Lead Division Institutional Advancement Department/Office O'Shaughnessy Theater
Position Summary Information
Advertisement
St. Catherine University invites applications for an Assistant House Lead of The O'Shaughnessy.

Since opening in 1970, The O'Shaughnessy has presented an array of both local and national performing arts companies. The O'Shaughnessy's mission is to support St. Catherine University's mission to educate women to lead and influence. It presents annually a world-class series of artistic offerings that center themes of social justice and women's voices, produces University Events that invite the general public's participation and broaden academic engagement, and hosts select community events.
The Assistant House Lead is responsible for managing front of house staff, ticket office operations and patron services, in partnership with the House Manager. The Assistant House Lead ensures the smooth running of all Front of House operations for events held at The O'Shaughnessy by exhibiting excellence in customer service.
Responsibilities Include:
  • Hold usher meeting to provide information on the event and make work station assignments.
  • Coordinate between stage manager and ushers the opening of the house and start and end of intermission.
  • Coordinate and direct concessions, ushers, and ticketing staff for the duration of each shift, in alignment with the established policies and procedures of The O'Shaughnessy.
  • Manage emergency situations with House Manager including evacuation, first aid, notifying and escorting paramedics, obtaining witness statements and completing any required paperwork.
  • Set up any lobby merchandise tables and displays.
  • Coordinate general lobby and house clean-up with usher staff.
  • Meet with House Manager and Key Event contacts to clarify event needs and any special circumstances 90 minutes before performance start time.
  • Proactively arrange for patron accessibility needs as indicated in the ticketing system and the Run of Show.
  • Ensure a clean and safe working environment for all staff and patrons.
  • Assist late comers or patrons with special seating needs.
  • Prepare and ready bank deposits for concession and merchandise sales.
  • Complete Front of House report for event.
  • Balance all cash bags and cash boxes after each event for correct settlement and deposits.
  • Report any broken seats, light bulbs, doors or other safety or maintenance issues to appropriate departments.
  • Report any problems or situations requiring further attention to House Manager on duty.
  • Assure timecards/sign in sheets are completed and signed by ushers.

St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic university and home to one of the nation's largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls students in certificate, associate, baccalaureate, master's and doctoral programs in traditional day and evening/weekend/online formats.
Minimum Qualifications
  • High School Diploma (GED)
  • 1-3 years of customer service experience
  • Available to work a varying schedule dependent on performance schedule, including nights, weekends and daytime hours
Preferred Qualifications
  • 1 year of experience working in a theater and front of house setting
  • We seek creative, adaptable staff who enjoy working in a university climate that promotes multicultural understanding and cultural fluency, consistent with the University's mission and values
EEO Statement
Compensation:
Hourly wage is $18.00 - $19.00 depending on qualifications and experience.
The salary range listed reflects a good-faith estimate of what we reasonably anticipate to pay for this position, based on market data and internal equity, at the time of posting. Actual compensation will be determined based on qualifications, experience, skills, and other relevant factors. St. Catherine reserves the right to modify or adjust compensation depending on University needs.
St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to "love of neighbor without distinction" and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of all religious, racial, ethnic, gender identity, nation of origin, or disability groups are encouraged to apply. Should you need an interview accommodation please contact us at hr@stkate.edu or 651-690-6565.
Application instructions for STAFF
Visit St. Kate Careers to apply. Three references and successful completion of a background check will be required for employment.
St. Catherine University
2004 Randolph Avenue, St. Paul, MN 55105
Equal Opportunity Employer / Drug Free Workplace / Tobacco Free Workplace
Our university is a proud member of the Upper Midwest HERC and is committed to recruiting and retaining outstanding faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit: www.uppermidwestherc.org.
Posting Detail Information
Posting Number 20220610-STAFF Posting Start Date 07/28/2026 Application Deadline 08/31/2026

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