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Patient Support Program Jobs in Ontario (NOW HIRING)

Cencora

Field Case Manager

Ottawa, ON

Knowledge in patient support program workflows and therapy access pathways.Knowledge in clinical documentation, record maintenance, and audit requirements.Knowledge in treatment protocols, therapy ...

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Patient Support Program information

See Ontario salary details

$10

$24

$62

How much do patient support program jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient support program in Ontario is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $26.44 per hour, depending on experience, location, and employer.

What is a patient support program?

A Patient Support Program (PSP) job involves assisting patients in accessing and adhering to their prescribed treatments. This may include helping with reimbursement and financial assistance, coordinating with healthcare providers, and providing educational support. PSP professionals ensure that patients receive the necessary resources to improve health outcomes while navigating insurance and healthcare systems.

What are the typical responsibilities and day-to-day activities in a patient support program role?

Professionals working in Patient Support Program roles are responsible for serving as a key point of contact for patients, answering questions, providing treatment education, and helping navigate insurance or reimbursement processes. Daily tasks often include coordinating with healthcare providers, following up with patients to track progress, resolving access or logistical issues, and documenting all interactions in compliance with regulatory standards. You may also work within a team of case managers, nurses, or other support staff to ensure a seamless patient experience. This dynamic role requires strong organizational and multitasking abilities, as you’ll be balancing patient communication, administrative duties, and ongoing collaboration with healthcare partners.

What are the key skills and qualifications needed to thrive in a patient support program position, and why are they important?

To excel in a Patient Support Program role, you should have a background in healthcare, life sciences, or social work, with strong knowledge of patient care processes and compliance regulations. Familiarity with CRM systems, call center platforms, and patient management software is often required, along with knowledge of reimbursement or access procedures. Superior interpersonal skills, problem-solving abilities, and a compassionate approach are highly valued. These competencies are essential for effectively guiding patients through healthcare systems, ensuring service quality, and providing emotional support throughout their treatment journey.

What job categories do people searching Patient Support Program jobs in Ontario look for? The top searched job categories for Patient Support Program jobs in Ontario are:
Patient Support Program jobs near you
Infographic showing various Patient Support Program job openings in Ontario as of August 2026, with employment types broken down into 50% Full Time, 33% Part Time, and 17% Temporary. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $50,910 per year, or $24.5 per hour.

Product Business Analyst Intern - Fall 2026

McKesson

Mississauga, ON • On-site, Remote

Full-time

Re-posted yesterday

McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

47th of 86 rated pharmaceutical

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Program Overview

McKesson's Intern program is designed to provide:

  • A real-life working environment
  • A solid foundation of experience and hopeful offer of full-time employment
  • A cohort experience with other interns
  • Consistent senior leadership exposure and learning experiences.

We are looking for candidates who have:

  • Willingness to learn, develop, and contribute to a fun, demanding, fast-paced environment.
  • Self-starter that brings both interpersonal skills abilities to identify a problem then solve it.
  • Passion and enthusiasm for healthcare and our customers' success

Work Term: Fall 2026- September 8th through December 31st
Location: Mississauga, ON, CAN - 2300 Meadowvale Blvd (Hybrid)

Product Business Analyst Intern, Patient Services

McKesson Canada Specialty Health

Job Summary

McKesson Canada Specialty Health is seeking a highly motivated Product Business Analyst Intern to join our Product Innovation team. This is an exciting opportunity to gain hands-on experience supporting digital transformation initiatives that improve patient access to therapy and enhance the delivery of patient support programs.

As a Product Business Analyst Intern, you will collaborate with product owners, business stakeholders, and technology teams to help design, analyze, and improve digital solutions that support patients, healthcare providers, and internal operations. You will contribute to product discovery, requirements gathering, process analysis, and solution design while gaining exposure to agile product development, healthcare technology, and emerging AI capabilities.

This role is ideal for a student or recent graduate who is passionate about healthcare innovation, technology, problem-solving, and creating meaningful patient experiences.

What You'll Do
  • Support product managers and business analysts in gathering and documenting business requirements.
  • Assist in mapping business processes, identifying pain points, and recommending opportunities for improvement.
  • Participate in workshops, stakeholder interviews, and product discovery activities.
  • Help translate business needs into user stories, acceptance criteria, process flows, and other project artifacts.
  • Assist with testing activities, including coordination, test script writing during user acceptance testing and validation of business requirements.
  • Explore opportunities to improve workflows through automation, digital solutions, and AI-enabled capabilities.
  • Participate in agile ceremonies including sprint planning, backlog refinement, demos, and retrospectives.
  • Collaborate with cross-functional teams across business, product, operations, and technology.
What We're Looking For
  • Currently pursuing or recently completed a degree in Business, Health Sciences, Technology, Computer Science, Engineering, Information Systems, or a related field.
  • Strong analytical and problem-solving skills with the ability to think critically and ask thoughtful questions.
  • Interest in healthcare, digital transformation, product management, and innovation.
  • Strong written and verbal communication skills.
  • Ability to organize information and manage multiple priorities in a fast-paced environment.
  • Curiosity and willingness to learn new technologies, tools, and methodologies.
  • Experience with Microsoft Office, including Excel and PowerPoint.
  • Familiarity with process mapping, business analysis, Agile, AI tools, Salesforce, healthcare technology, or design thinking is considered an asset but not required.
What You'll Learn
  • Digital product management and agile delivery methodologies.
  • Business analysis techniques within a complex healthcare environment.
  • Product discovery, requirements gathering, and user-centered design.
  • Healthcare technology platforms supporting patient support programs and specialty pharmacy.
  • Digital transformation and AI-driven process improvement.
  • Cross-functional collaboration with business, product, operations, and technology teams.
Key Characteristics for Success

The ideal candidate is:

  • Curious, proactive, and eager to learn.
  • Patient-centric and motivated to make a positive impact.
  • Comfortable navigating ambiguity and solving complex problems.
  • Detail-oriented while maintaining a big-picture perspective.
  • Collaborative and effective at building relationships across diverse teams.
  • Passionate about innovation, technology, and improving healthcare experiences.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$17.69 - $22.21

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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