Patient Support Program Jobs in Ontario (NOW HIRING)

Are you passionate about turning data into meaningful insights, with strong attention to detail and a drive to support data-informed decision-making?

At ViiV Healthcare, we work for people living with HIV and the communities that support them. We are guided by our values of Respect, Integrity, Transparency and the Patient-Focus in everything we do.
GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver 40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.
We are a specialist pharmaceutical company 100% dedicated to developing medicines to treat and prevent HIV. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, our ambition is to end the HIV epidemic.

As the pioneers in HIV innovation, we constantly look to push the boundaries of science to develop medicines that can change lives and give people more choice. Beyond our medicines, we are proud of our deep connection with the HIV community and work with partners to advance research and development, address HIV-related stigma, increase access to our medicines and provide funding and support to local community organisations to support their efforts in the HIV response.
We are ViiV Healthcare. Here until HIV and AIDS are not.

Job Purpose
GSK is looking to hire a Sr. Insights & Analytics Manager to join our ViiV Healthcare Team. This 18-month contract role is a hybrid model, requiring 2-3 days in the Mississauga or Montreal office, and reports directly to Business Intelligence Director. The ideal candidate will reside in or near Mississauga or Montreal.

As a Sr. Insights & Analytics Manager, you will be responsible for supporting growth in the ViiV Canada business by leading a broad range of key business functions & deliverables with accountability for identifying insights, recommending opportunities that drive impact, and informing strategy. This role will cover the full ViiV Canada portfolio, and include key areas of Performance Reporting, Forecasting, and Sales Force Effectiveness. The successful candidate will have a commitment to excellence, collaborative approach, and desire to drive impact, to be ambitious for patients living with HIV and people who can benefit from PrEP.

*** INTERNAL CANDIDATES: Please submit your application by Wednesday, July 8th, 2026. ***

Details (Your Responsibilities)

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

• Accountable for delivering on key I&A pillars, including Performance Reporting, Forecasting, Commercial Analytics, Sales Force Effectiveness and Incentive Compensation, and Market Research

• Lead the Performance Reporting process to ensure clear understanding of business performance, market dynamics, and insights across cross-functional stakeholders and leadership team

• Build on customer, competitor and performance insights to proactively identify and recommend opportunities to drive performance and inform strategy, and collaborate with cross-functional stakeholders to prioritize and implement actions

• Directly lead and manage ~2-4 I&A support resources (including Knowledge Centre team, interns, vendors/consultants) to ensure high-quality and timely reporting deliverables, effective utilization, and develop skilled support of the Canadian business

• Responsible for the delivery of key reports, including Key Performance Indicators, Monthly Performance Reviews, Sales Reporting, PowerBI, Patient Support Program Summary Reports, Supply & Forecast Reports, etc.

• Proactively monitor, assess needs, and manage the development of reporting deliverables, processes and tools to support effective performance monitoring and quick decision-making

• Create strong strategic partnership with sales leaders, and lead the territory business planning process, using key data, analytics, and insights to generate strategic and informed plans

• Drive focus and energy within the organization towards opportunities & key accounts, monitor performance and ensure resources are allocated appropriately to achieve business objectives

• Use evidence-based data to identify key KPIs with impact, securing buy-in and commitment from cross-functional teams, and set ambitious and achievable business targets

• Partner with sales and marketing to drive sales effectiveness aligned with brand and business priorities, including segmentation & targeting, alignment, call planning, and reporting

• Lead the forecasting process to generate forecasts based on clear evidence-driven assumptions, incorporating key market & brand dynamics, pipeline & competition, business strategy, and latest performance insights

• Monitor and understand drivers of variance to forecasts to manage demand forecasts and ensure product supply

• Support the strategy and implementation of a motivational pay-for-performance Sales Force Incentive (SFI program), including target setting
  

Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:

• University Degree, preferably in Business, Finance, or Healthcare related field

• Minimum of 10+ years of pharma industry experience

• Minimum of 5+ years experience in HIV or Specialty Care therapeutic areas

• Minimum of 5+ years of analytics, sales force effectiveness and/or business intelligence experience

• Proficient understanding of Canadian pharmaceutical market, including pharma market drivers, health care systems, competitive environment, and patient/HCP/treatment pathways Strong analytical skills, with demonstrated ability to synthesis large data and identify key insights, opportunities and strategic recommendations

• Proven ability to synthesize business questions and deliver actionable solutions

• Solution-based mindset able to assimilate and prioritize a broad range of business issues and needs associated with multiple stakeholders within the organization

• Excellent communication skills for interaction with senior stakeholders

• Comfortable challenging others and influencing without authority, ensuring an objective representation of ideas and opinions

• Proven problem-solver, uses out-of-the-box thinking to drive innovation

• Pro-active, with a continuous improvement mindset to optimize, simplify, and identify opportunities to add value

• Strong planning and organization skills, results-oriented with a proven ability to prioritize work and meet challenging deadlines

• Quick learner with ability to work in a fast-paced and changing environment

• Demonstrated strong ability to work effectively independently and in a cross functional team environment

• Solid understanding of secondary data sources, including IQVIA data

• Strong skills in MS Office suite, particularly Microsoft Excel

Preferred Qualifications:
If you have the following characteristics, it would be a plus:

• Advanced University degrees are desirable (Preferred Master or PH.D level Degree like MBA, PH.D., M. Biotech, etc.)

• Experience with salesforce effectiveness approaches, including segmentation & targeting, alignment, sales reporting, incentive compensation

• Experience with forecasting, analog modeling, and market research

• Advanced understanding of Pharma product strategies and organizational dynamics

• Familiarity with tools including Veeva and PowerBI
  

#LI-ViiV
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Etes-vous passionne par la transformation des donnees en renseignements significatifs, avec un grand souci du detail et le desir de soutenir une prise de decision fondee sur les donnees?

Chez ViiV Healthcare, nous travaillons pour les personnes vivant avec le VIH et les communautes qui les soutiennent. Nous sommes guides par nos valeurs derespect,integrite,transparenceetorientation vers les patientsdans tout ce que nous faisons.

GSK demeure resolue a atteindre des ambitions commerciales audacieuses pour l'avenir. D'ici 2031, nous visons a realiser 40 milliards de livres sterling de ventes annuelles, en tirant parti de notre solide dynamique de performance actuelle pour accroitre de facon significative notre impact positif sur la sante de milliards de patients partout dans le monde. Notre strategie Ahead Together est centree sur l'intervention precoce afin de prevenir et de modifier l'evolution des maladies, protegeant ainsi les personnes et soutenant les systemes de sante.

Nous sommes une entreprise pharmaceutique specialisee, entierement dediee au developpement de medicaments pour traiter et prevenir le VIH. Issue d'un partenariat entre GSK et Pfizer en 2009, avec l'arrivee de Shionogi en 2012, notre ambition est de mettre fin a l'epidemie de VIH.

En tant que pionniers de l'innovation dans le domaine du VIH, nous cherchons constamment a repousser les limites de la science pour developper des medicaments qui peuvent changer des vies et offrir plus de choix aux personnes. Au-dela de nos medicaments, nous sommes fiers de notre lien profond avec la communaute VIH et collaborons avec des partenaires pour faire progresser la recherche et le developpement, lutter contre la stigmatisation liee au VIH, ameliorer l'acces a nos medicaments et offrir du financement et du soutien aux organismes communautaires locaux dans le cadre de leur reponse au VIH.

Nous sommes ViiV Healthcare. Presents jusqu'au jour ou le VIH et le sida ne le seront plus.

Objectif du poste
GSK cherche a pourvoir un poste degestionnaire principal, Perspectives et analytiqueau sein de notre equipe ViiV Healthcare. Ce poste est offert en mode hybride, exigeant une presence de 2 a 3 jours par semaine au bureau de Mississauga ou de Montreal, et releve directement du directeur, Intelligence d'affaires. Le ou la candidat(e) ideal(e) residera a Mississauga, Montreal ou dans les environs.

En tant que gestionnaire principale, Renseignements et analytique, vous serez responsable de soutenir la croissance des activites de ViiV Canada en dirigeant un large eventail de fonctions et de livrables d'affaires cles, avec la responsabilite d'identifier des renseignements, de recommander des occasions a fort impact et d'eclairer la strategie. Ce role couvre l'ensemble du portefeuille de ViiV Canada et inclut des domaines cles comme la production de rapports sur la performance, la prevision et l'efficacite de la force de vente. La personne retenue fera preuve d'un engagement envers l'excellence, d'une approche collaborative et d'un fort desir de generer de l'impact, en etant ambitieuse pour les patients vivant avec le VIH et les personnes qui peuvent beneficier de la PrEP.

*** CANDIDATES INTERNES : Veuillez soumettre votre candidature au plus tard le 8 juin 2026. ***

Details (Vos responsabilites)

Ce role vous donnera l'occasion de diriger des activites cles pour faire progresser votre carriere. Vos responsabilites comprendront notamment :

• Etre responsable de la realisation des principaux piliers Renseignements et analytique, y compris les rapports de performance, la prevision, l'analytique commerciale, l'efficacite de la force de vente et la remuneration incitative, ainsi que la recherche de marche.

• Diriger le processus de production de rapports sur la performance afin d'assurer une comprehension claire du rendement de l'entreprise, de la dynamique du marche et des renseignements a l'echelle des parties prenantes interfonctionnelles et de l'equipe de direction.

• S'appuyer sur des renseignements sur la clientele, la concurrence et la performance pour identifier et recommander de facon proactive des occasions visant a stimuler la performance et a eclairer la strategie, et collaborer avec les parties prenantes interfonctionnelles pour hierarchiser et mettre en uvre les actions.

• Diriger et gerer directement environ 2 a 4 ressources de soutien Renseignements et analytique (y compris l'equipe du Centre de connaissances, les stagiaires, les fournisseurs/consultants) afin d'assurer des livrables de rapports de haute qualite et en temps opportun, une utilisation efficace et le developpement de ressources qualifiees pour soutenir les activites canadiennes.

• Etre responsable de la livraison de rapports cles, notamment les indicateurs de performance (KPI), les revues mensuelles de performance, les rapports de ventes, les tableaux de bord Power BI, les rapports sommaires des programmes de soutien aux patients, les rapports d'approvisionnement et de prevision, etc.

• Surveiller de facon proactive les besoins, evaluer et gerer le developpement des livrables, processus et outils de production de rapports afin de soutenir une surveillance efficace de la performance et une prise de decision rapide.

• Etablir un solide partenariat strategique avec les chefs des ventes et diriger le processus de planification des affaires par territoire, en utilisant des donnees, analyses et renseignements cles pour elaborer des plans strategiques et eclaires.

• Stimuler la concentration et l'energie de l'organisation vers les occasions et comptes cles, surveiller la performance et veiller a ce que les ressources soient allouees de maniere appropriee afin d'atteindre les objectifs d'affaires.

• Utiliser des donnees probantes pour identifier des indicateurs cles de performance ayant un impact, obtenir l'adhesion et l'engagement des equipes interfonctionnelles, et fixer des cibles d'affaires ambitieuses mais realisables.

• Collaborer avec les equipes des ventes et du marketing afin de renforcer l'efficacite des ventes, en coherence avec les priorites de la marque et de l'entreprise, notamment la segmentation et le ciblage, l'alignement, la planification des appels et la production de rapports.

• Diriger le pr...