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Patient Support Program Team Lead Jobs (NOW HIRING)

MSD Malaysia

$200 - $250/hr

... support programs and the treatment journey. * Build and lead a high-performing team while ... Patient Journey * Patient Navigation * People Leadership * Strategic Planning * Strategy ...

Ashley, Inc.

Patient Support Lead

Havre De Grace, MD · On-site

$22 - $23/hr

POSITION SUMMARY Lead Patient Support Associates (PSAs) will act as the point of contact between ... Participates in Interdisciplinary Team Huddles for each clinical program * Acts as the primary ...

MSX International

Parts Team Lead

Troy, MI · On-site +1

The bpro Parts Program Team Lead will provide comprehensive program support for their assigned region. The primary focus of the bpro Parts Program Team Lead will be to assist the Dealer, MSX field ...

MSX International

Parts Team Lead

Southfield, MI · On-site

The bpro Parts Program Team Lead will provide comprehensive program support for their assigned region. The primary focus of the bpro Parts Program Team Lead will be to assist the Dealer, MSX field ...

EmergeOrtho

Patient Support Specialist

Wilson, NC · On-site

$14.75 - $18.25/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

MASC Medical

Patient Support Specialist

$20 - $23/hr

Patient Support Specialist Only candidates living in California will be considered for this ... Respond to voicemail, electronic, and fax communications within program turnaround standards

Orchid Health

Patient Support Specialist

Oakridge, OR · On-site

$20 - $21.75/hr

... to lead it, and we've built our organization around that belief. Orchid's team members have ... An Employee Assistance Program (EAP) that provides mental health support, financial planning, and ...

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Patient Support Program Team Lead information

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$25K

$90.6K

$117.5K

How much do patient support program team lead jobs pay per year?

As of Sep 9, 2026, the average yearly pay for patient support program team lead in the United States is $90,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $116,500.00 per year, depending on experience, location, and employer.

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For Patient Support Program Team Lead jobs, the most frequently searched job titles are:

Infographic showing various Patient Support Program Team Lead job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $90,556 per year, or $43.5 per hour.

Program Team Lead

Burlington, NJ • On-site

Catholic Charities, Diocese of Trenton
Individual, Family and Community Social Assistance • 501 - 1,000 employees
Learn more about Catholic Charities, Diocese of Trentonexternal

$75K/yr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

About the Organization
Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, rewarding career, competitive salaries, and comprehensive benefit programs. Some of our benefits include: generous paid holidays, vacation, and sick time; Employee Assistance Program, excellent health & pension plans; Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.
To learn more about the agency, please visit our website at: www.catholiccharitiestrenton.org. For frequently asked questions, please click here: https://www.catholiccharitiestrenton.org/careers/frequently-asked-questions/
Req Number
DIR-26-00030
Location
IBHS Burlington - Riverbank (Burlington, NJ)
Full-Time/Part-Time
Full-Time
Number of Openings
1
Category
Direct Care - Managers/Supervisors
Description
JOB SUMMARY: Under the supervision of the Clinical Director, the Program Team Lead is responsible for the management of the assigned Residential Services components. The Program Team Lead supports the Clinical Director in managing daily operations and ensuring quality care and supervision of staff. This role is responsible for assisting with staff supervision, training, crisis management, and maintaining a safe, structured, and supportive environment for both staff and residents/consumers.
DUTIES AND RESPONSIBILITIES:
1. Directly responsible for the monitoring of efficient & effective treatment and services as assigned by the Clinical Director.
  • Assist in maintaining daily structure and program integrity
  • Ensure staff are following schedules, routines, and treatment plans
  • Support a positive, safe, and therapeutic environment
  • Monitor adherence to agency policies and regulatory standards
  • Carry a small caseload to assist with programmatic goals and consumer care

2. Assist the Clinical Director in the recruit, hire and supervision the staff. Clinical supervision must be in conjunction with the Clinical Director. Assist the Clinical Director in supervising housing/clinical staff:
  • Provide ongoing guidance, coaching, and performance feedback
  • Monitor staff attendance, punctuality, and overall performance
  • Address staff concerns and escalate issues as needed
  • Lead onboarding and orientation to the CSS department for new staff
  • Ensure staff are trained in policies, procedures, and program expectations
  • Provide ongoing training, refreshers, and skill development opportunities
  • Support compliance with required trainings and certifications

3. Responsible for ensuring staff understand the goals and objectives of the program and that all are working toward consumer recovery and independence.
  • Act as a liaison between staff and the Clinical Director
  • Participate in team meetings, supervisions, and case reviews
  • Communicate effectively with internal and external stakeholders, as assigned by Clinical Director

4. Oversee the implementation and completion of Individual Rehabilitation Plans, Treatment Reviews and Assessments by staff with input from the treatment team members. Their signatures on the Plans indicate agreement of treatment team.
  • Ensure accurate and timely completion of reports, logs, and documentation
  • Assist with audits and ensure compliance with licensing and regulatory requirements

5. Coordinate care with other community services that work with the consumers, such as community hospitals, entitlement agencies, community medical providers, and other mental health providers.
6. Consult and coordinate with the Clinical Director & direct services staff re: all referrals, admissions, transfers & discharges from State Psychiatric Hospitals. Responsible for ensuring all regulations are followed in these processes.
7. Assist with the managing of expenditures of the program, keeping the Director informed of spending and needs.
8. Emergency on- call availability to staff, 24/7. Participate in the on-call rotation on a 2-week period. Participate in the on-call rotation as required, provide guidance and decision-making support to staff during after-hours situation and respond to emergencies as needed.
9. Crisis Management
  • Respond to on-site crises and provide immediate support and direction
  • Utilize de-escalation techniques and ensure proper interventions are followed
  • Communicate with the Clinical Director regarding incidents and outcomes
  • Ensure all incidents are documented accurately and timely

10. Skills & Competencies
  • Leadership and team-building skills
  • Ability to manage high-stress situations effectively
  • Strong problem-solving and decision-making abilities
  • Ability to work collaboratively and independently
  • Commitment to safety, quality care, and professional ethics

11. Working Conditions
  • May require evening, weekend, and holiday hours
  • On-call responsibilities required
  • Ability to respond to crisis situations in a fast-paced environment

Acknowledgment
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by program leadership to meet the ongoing needs of the program.
Position Requirements
Qualifications
  1. LSW, LAC, LCSW or LPC required.
  2. Master's degree in Human Services or related field (Master's degree required).
  3. Minimum of 5 years of experience in residential or behavioral health settings.
  4. Minimum of 2 years of supervisory or leadership experience preferred.
  5. Strong knowledge of crisis intervention and de-escalation techniques.
  6. Excellent communication and organizational skills.
  7. Ability to work flexible hours, provide on-call response.
  8. Valid driver's license required.

Exempt/Non-Exempt
Exempt
Weekly Work Hours
40
Proposed Salary
up to $75,000 annually
Schedule
Monday- Friday 9:00AM- 5:00PM
This position is currently accepting applications.

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