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Patient Support Associate Jobs in Waterloo, IA (NOW HIRING)

Millennium Therapy

Occupational Therapist

Waverly, IA

$37.25 - $49/hr

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

Millennium Therapy

Occupational Therapist

Waverly, IA · On-site

$37.25 - $49/hr

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

Millennium Therapy

Physical Therapist

Independence, IA

$1.5K - $2.0K/wk

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

CenterWell

Home Health Aide-Per Diem

Waterloo, IA · On-site

$37K - $43K/yr

Safely position patient for meals and feed or support self-feeding. * Assist with patient toileting ... associates which are designed to support whole-person well-being. Among these benefits, Humana ...

New

US Navy

Dental Hygienist

Independence, IA

$116K/yr

Candidates with an Associate Degree from a CODA-accredited Dental Hygiene program can enter at this ... patient education. Opportunities to support humanitarian missions and deliver care in unique ...

US Navy

Dental Hygienist

Waterloo, IA

$116K/yr

Candidates with an Associate Degree from a CODA-accredited Dental Hygiene program can enter at this ... patient education. Opportunities to support humanitarian missions and deliver care in unique ...

Millennium Therapy

Occupational Therapist

Waterloo, IA · On-site

$39.75 - $52.25/hr

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

Millennium Therapy

Occupational Therapist

Waterloo, IA

$39.75 - $52.25/hr

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

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Patient Support Associate information

See Waterloo, IA salary details

$13

$24

$66

How much do patient support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient support associate in Waterloo, IA is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $23.46 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Waterloo, IA? The most popular types of Patient Support jobs in Waterloo, IA are:
What job categories do people searching Patient Support Associate jobs in Waterloo, IA look for? The top searched job categories for Patient Support Associate jobs in Waterloo, IA are:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Waterloo, IA as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,825 per year, or $24.9 per hour.

Home Health Aide-Per Diem

CenterWell Primary Care

Waterloo, IA • On-site

$37K - $43K/yr

Part-time

Retirement, PTO

Posted yesterday

New

CenterWell rating

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Become a part of our caring community
As a Home Health Aide, reporting to the Associate Director, Branch Administration at CenterWell Home Health, you'll help patients regain strength, mobility and independence-all from the comfort of their homes. By delivering personalized care that focuses on rehabilitation and functional improvement, you'll empower individuals to overcome physical limitations, perform everyday activities with confidence and enjoy a better quality of life.

As a Home Health Aide (HHA), you will:

  • Provide direct patient care to patient under the direction of the RN and according to the Aide Plan of Care (POC).
  • Assist the patient with self-administered medications by opening bottle caps for the patient, reading medication labels to the patient, checking the dose being self-administered against the prescribed dose on the container label and observing the patient takes the medication.
  • Take accurate temperature, pulse and blood pressure measurements and recognize and report abnormal results to supervisor.
  • Help patient maintain good personal hygiene by performing or supervising bathing, grooming, skin care, shaving, oral care, nail/foot care and other activities.
  • Assist in feeding patients and communicate basic principles of nutrition, observe and record food and fluid intake. Safely position patient for meals and feed or support self-feeding.
  • Assist with patient toileting including use of bed pan/urinal, change and position catheter bags and bag change procedures on well-regulated ostomies.
  • Provide necessary skills to safely assist the patient with patient mobility, exercises, positioning/turning, transfers and ambulation per Plan of Care and CenterWell Home Health policy.
  • Report changes and document pertinent information and care rendered to patient to ensure continuity of care. Document interactions with patients, caregivers, doctors and other staff members appropriately, legibly, thoroughly and in the amount of time allowed.
  • Practice acceptable infection control principles. Provide a clean, safe and comfortable environment.
  • Help with other household tasks, including light laundry, bed changing and bed making, light meal preparation, light housekeeping and shopping (if no other assistance is available and an MD order is present).

Use your skills to make an impact

Required Qualifications:

  • Complete Certified Nursing Assistant or Certified Home Health Aide Program within the last 24 months

  • Must meet applicable state certification requirements

  • A valid driver's license, auto insurance, and reliable transportation are required

  • Must be in good standing on the HHA Registry (if applicable) and have completed HHA/CNA course to work for a Medicare certified agency.

  • Minimum one year experience in the last 24 months as a Home Health Aide or Certified Nursing Assistant in a hospital, nursing home, home health/hospice agency.

Additional Information

TB Statement:

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Driving Statement:

This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Scheduled Weekly Hours

1

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$37,440 - $43,800 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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