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Patient Support Associate Jobs in Waterloo, IA (NOW HIRING)

Millennium Therapy

Physical Therapist Assistant

Waverly, IA · On-site

$26 - $34.25/hr

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

Buchanan County Health Center

RN-Med/Surg

Independence, IA · On-site

$32.70 - $45.80/hr

The Registered Nurse assumes responsibility and accountability for the delivery of patient care on ... Graduate of an accredited school of Nursing with an Associate Degree of Nursing or Bachelor ...

Millennium Therapy

Occupational Therapy Assistant

Sumner, IA · On-site

$24.50 - $33/hr

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

Millennium Therapy

Occupational Therapist

Sumner, IA

$37.75 - $49.75/hr

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

Millennium Therapy

Physical Therapist

Waverly, IA

$1.5K - $1.9K/wk

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

Millennium Therapy

Physical Therapist

Waterloo, IA · On-site

$1.6K - $2.1K/wk

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

Millennium Therapy

Physical Therapist

Sumner, IA

$1.5K - $2.0K/wk

The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Waterloo, IA

Patient Support Associate information

See Waterloo, IA salary details

$13

$24

$66

How much do patient support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient support associate in Waterloo, IA is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $23.46 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Waterloo, IA?

The most popular types of Patient Support jobs in Waterloo, IA are:

What job categories do people searching Patient Support Associate jobs in Waterloo, IA look for?

The top searched job categories for Patient Support Associate jobs in Waterloo, IA are:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Waterloo, IA as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,825 per year, or $24.9 per hour.

Physical Therapist Assistant

Millennium Therapy

Independence, IA

$26.50 - $35/hr

Per diem

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

ABOUT US:

Millennium Therapy is looking to add a PRN Physical Therapist Assistant (PTA) to our staff in Independence, IA for the outpatient setting. Millennium Therapy is a patient focused, therapist owned, and therapist managed company that operates throughout Iowa providing Physical, Occupational, and Speech Therapy in various settings. The local home office provides quick support to our associates. Our therapy teams succeed through patient tailored treatments, flexible scheduling, and effective communication to meet the individualized goals of each patient.

PAY:

$23-$30  Negotiable

HOURS:

10-15 Hours/Week Flexible

PHYSICAL THERAPIST BENEFITS

  • Medical
  • Dental
  • Vision
  • 401k
  • Personal Day(s)
  • PTO
  • Continuing Education
  • Flexible Scheduling & More

PHYSICAL THERAPY ASSISTANT (PTA) QUALIFICATIONS:

  • Associates Degree in Physical Therapy Assistant from an APTA accredited program and Professional Licensure in the state of hire or eligible for licensure in states that regulate the Physical Therapy Assistant.
  • Demonstrates effective verbal and written communication skills.
  • Utilizes effective time management skills.
  • Strong organizational and analytical skills.

PHYSICAL THERAPY ASSISTANT (PTA) REQUIREMENTS:

  • Physical Therapy Assistants (PTA) assist in the provision of screens, collection of assessment data, and direct treatment of caseload.  Conducts resident screens (without interpretation) as directed by the supervising therapist.
  • Participates in the clinical team process.
  • Provides teaching and training to caregiver staff.  Participates in clinical program development.
  • Collects assessment data, as part of the evaluation process, as directed by the supervising Physical Therapist.
  • Provides training to patients, residents, caregivers, and families according to the plan of care outlined by the supervising therapist.  Prepares treatment materials and assists with other clerical duties as directed.

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