ZipRecruiter

Log In

1

Patient Support Associate Jobs in Spring Valley, NY

BronxCare Health System

Lab Support Associate

Bronx, NY · On-site

$28.81/hr

Deliver completed laboratory results to the patient care areas. Maintain a manual back-up system, e.g., log and accession books, to be implemented in the event of "Computer Down-Time." Monitor ...

Northwell

Support Service Associate

Manhattan, NY

$18.75 - $24.25/hr

Performs various patient care activities and related services necessary in caring for the comfort and safety of patients of all ages. Works under direct supervision of a Registered Nurse and performs ...

Posted today

Northwell

Support Service Associate

Manhattan, NY · On-site

$25.24 - $27.13/hr

Performs various patient care activities and related services necessary in caring for the comfort and safety of patients of all ages. Works under direct supervision of a Registered Nurse and performs ...

Posted today

Northwell

Support Service Associate

Manhattan, NY · On-site

$25.24 - $27.13/hr

Performs various patient care activities and related services necessary in caring for the comfort and safety of patients of all ages. Works under direct supervision of a Registered Nurse and performs ...

Posted today

Northwell

Support Service Associate

Manhattan, NY

$18.75 - $24.25/hr

Performs various patient care activities and related services necessary in caring for the comfort and safety of patients of all ages. Works under direct supervision of a Registered Nurse and performs ...

Posted today

Project Renewal

Patient Services Associate

New York, NY · On-site

$44K/yr

Support access to health insurance by facilitating communication between patient and enrollment ... Associates Degree * Knowledge of clinical procedures usually obtained from a certificate or ...

Omnicom

Associate Experience Design Strategist

New York, NY · On-site

$89K - $103K/yr

Product Design and UX The Patient Support Services team at Snow creates and promotes patient ... Overview As an Associate Learning Strategist, you'll play a vital role in crafting patient-centric ...

previous pagenext page

Showing results 21-40

All JobsPatient Support Associate JobsPatient Support Associate Jobs in Spring Valley, NY

Patient Support Associate information

See Spring Valley, NY salary details

$13

$25

$67

How much do patient support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient support associate in Spring Valley, NY is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $24.13 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are popular job titles related to Patient Support Associate jobs in Spring Valley, NY? For Patient Support Associate jobs in Spring Valley, NY, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Spring Valley, NY look for? The top searched job categories for Patient Support Associate jobs in Spring Valley, NY are:
What cities near Spring Valley, NY are hiring for Patient Support Associate jobs? Cities near Spring Valley, NY with the most Patient Support Associate job openings:
Patient Support Associate jobs near you

Associate Director, Patient Services

Axsome Therapeutics

New York, NY • On-site

$155K - $185K/yr

Full-time

Re-posted 14 days ago

Job description

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.
About This Role
Axsome Therapeutics is seeking an Associate Director, Patient Services to lead the establishment and growth of a new Patient Services Hub. This role will work closely with the Director, Patient Services for developing, implementing, and overseeing all aspects of the Hub's operations, ensuring efficient and seamless patient access to therapies and support services. This role requires a strong leader to build and manage the hub team, foster collaborative relationships, and drive continuous improvement within a fast-paced environment. This role will have close collaboration among, and provide ad hoc support to, Field Access and Patient Service functions within the Market Access team, as related to the HUB. This role reports directly to the Director, Patient Services.
This role is based at Axsome's HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.
Job Responsibilities and Duties include, but are not limited to, the following:
Requirements / Qualifications
  • Support in the design, development, and implementation of the Patient Services Hub, including workflow creation, process optimization, and technology integration.
  • Develop and implement strategies to continually enhance the patient & provider experience and address patient needs effectively through regular intervals of bench marking and ATU research.
  • Ensure compliance with all applicable regulatory requirements and patient information privacy policies, including HIPAA regulations.
  • Act as the primary point of contact for the HUB administrator and operations for Patient Services, ensuring high standards of service delivery, and maintaining optimal service levels.
  • Develop and monitor key performance metrics to assess program effectiveness and identify areas for improvement.
  • Analyze program processes and provide recommendations for improving efficiency and reducing costs without compromising quality of care.
  • Plan and execute training programs for Hub staff and internal teams on new procedures, systems, and patient support strategies.
  • Develop and implement metrics and KPIs to measure Hub performance, patient satisfaction, and program effectiveness.
  • Monitor and analyze Hub performance data, identify areas for improvement, and implement corrective actions as needed.
  • Collaborate with Field Reimbursement Managers and Market Access leadership on program needs across the portfolio.
  • Respond to and resolve broader and complex escalated issues.
  • In partnership with Director, develop and manage overall program improvements and optimizations across the portfolio.
  • Manage multiple projects in a fast-paced, deadline-driven, entrepreneurial environment, adapting to change as needed.

Requirements / Qualifications
  • Bachelor's Degree and 7+ years of experience in Patient Service HUB management within the biotech industry.
  • Relevant experience in leading patient support (HUB) programs and leading complex product launches within the patient support space
  • Experience in managing complex and dynamic projects, programs, and teams across a fast paced
  • Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles

Experience, Knowledge and Skills
  • Analytical mindset and experience directing and managing activities that are critical to both the home office and field sales.
  • Strong understanding of industry trends in the pharmaceutical patient services landscape.
  • A problem-solving mindset with demonstrated "lean-forward" approach and ability to think critically.
  • Previous product launch experience, preferably in the CNS space.
  • Ability to influence decision makers and educate variety of internal audiences on complex concepts

Salary & Benefits (HR will complete)
The anticipated salary range for this role is $155,000 - $185,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Apply