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Patient Support Associate Jobs in Spring Valley, NY

Rendr

Patient Support Coordinator

New York, NY

$20 - $21/hr

High school diploma or equivalent; associate or bachelor's degree preferred. * Experience in healthcare administration and patient services, preferred * Customer support for half a year to one year ...

Rendr

Patient Support Coordinator

Manhattan, NY · On-site

$19.25 - $25.25/hr

High school diploma or equivalent; associate or bachelor's degree preferred. * Experience in healthcare administration and patient services, preferred * Customer support for half a year to one year ...

Catholic Health

Practice Support Associate

Manhattan, NY · On-site

$21 - $25/hr

We are looking for a Practice Support Associate who will provide the highest quality of patient care by being an integral part of the clinical team. Job Details A Practice Support Associate for ...

Rutgers University

Research Support Associate

Newark, NJ · On-site

$32.22K/yr

Responsibilities include coordinating patient recruitment and enrollment activities, managing study ... The Research Support Associate will serve as a liaison with the Rutgers Institutional Review Board ...

Rutgers University

Research Support Associate

Newark, NJ · On-site

$32.22K/yr

... patient care informed by the latest research findings. We offer an outstanding education in ... Under the direction of the Principal Investigator, the Research Support Associate is responsible ...

Catholic Health

Practice Support Associate

Manhattan, NY

$21 - $27.42/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety ... Answering phones Scheduling appointments Handling physician correspondence Preparing patient charts ...

Catholic Health

Practice Support Associate

Manhattan, NY · On-site

$21 - $27.42/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety ... Answering phones Scheduling appointments Handling physician correspondence Preparing patient charts ...

Catholic Health

Practice Support Associate

Manhattan, NY · On-site

$21 - $27.42/hr

Overview As a Practice Support Associate for Catholic Health, you will be responsible for a variety ... Preparing patient charts for visits • Contacting insurance companies for referrals and ...

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Patient Support Associate information

See Spring Valley, NY salary details

$13

$25

$67

How much do patient support associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient support associate in Spring Valley, NY is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $24.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What job categories do people searching Patient Support Associate jobs in Spring Valley, NY look for? The top searched job categories for Patient Support Associate jobs in Spring Valley, NY are:
What cities near Spring Valley, NY are hiring for Patient Support Associate jobs? Cities near Spring Valley, NY with the most Patient Support Associate job openings:
Patient Support Associate jobs near you

Patient Support Coordinator

Rendr

New York, NY

$20 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

  • Opportunities for professional growth and development.
  • Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
  • Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer:

  • Medical, Dental, and Vision Insurance
  • 401k with Company Match
  • Paid Time Off
  • Paid Holidays/ Floating Holiday(s)
  • Commuter Benefits
  • Health Savings Account/ Flexible Spending Account/ Dependent Care Account
  • Annual Performance Bonus

Job Overview:

The Patient Support Coordinator serves as the primary liaison between patients, patients’ families, medical providers and vendors. Ensuring patients receive timely, compassionate, and well‑organized support throughout their primary care journey. This role blends administrative expertise with patient advocacy, helping individuals scheduling appointments, insurance processes, explaining treatment plans, patient benefit-related support and knowledge, and effective communication with various clinical teams and external vendors/insurance companies.

Essential Functions:

  • Serve as the first-line resource for patient inquiries via phone, email, and patient portals.
  • Coordinate appointments, follow-ups, and referrals across multiple providers and departments.
  • Support patients in understanding treatment plans, scheduling needs, and next steps in their primary care.
  • Assist with insurance verification and prior authorizations.
  • Maintain accurate and up-to-date patient records in the EMR system.
  • Monitor patient progress and proactively reach out to ensure continuity of care.
  • Escalate clinical concerns to medical care team.
  • Collaborate with nurses, physicians, and administrative staff to streamline patient workflows.
  • Uphold patient confidentiality and compliance with HIPAA and organizational policies.

Qualifications

  • High school diploma or equivalent; associate or bachelor’s degree preferred.
  • Experience in healthcare administration and patient services, preferred
  • Customer support for half a year to one year required.
  • Strong communication and interpersonal skills with a patient-centered mindset.
  • Bilingual English and Cantonese or Mandarin speaking skills, required. Both Cantonese and Mandarin speaking skills, preferred.
  • Proficiency with EMR/EHR systems, Microsoft Teams and other general office software.
  • Ability to multitask, prioritize, and remain calm in a fast-paced environment.
  • Knowledge of insurance processes and medical terminology is a plus.

Core Competencies

  • Empathic and active listener
  • Responsible and take initiatives
  • Problem-solving and resourcefulness
  • Attention to detail and organized
  • Professional communication
  • Team player but is also adept at working alone

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!

Apply