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Patient Support Associate Jobs in Scranton, PA (NOW HIRING)

Restore Dispensaries

Dispensary Associate

Scranton, PA · On-site

$17/hr

Dispensary Associates are the face of Restore. You will guide patients through their purchasing ... and supported in their medication choices. Key Responsibilities * Manage the patient check-in ...

Walmart

Associate Optometrist - Walmart #2255

Plymouth, PA · On-site

$135K - $200K/yr

... patient care plans observing optometry scope of practice per state board How Youll Make An Impact ... Guides associates and supports managers on how to address customer and member concerns and ...

Walmart

Associate Optometrist - Walmart #2255

Kingston, PA · On-site

$135K - $200K/yr

... patient care plans observing optometry scope of practice per state board How Youll Make An Impact ... Guides associates and supports managers on how to address customer and member concerns and ...

Walmart

Associate Optometrist - Walmart #2255

Pittston, PA · On-site

$135K - $200K/yr

... patient care plans observing optometry scope of practice per state board How Youll Make An Impact ... Guides associates and supports managers on how to address customer and member concerns and ...

Trulieve

Dispensary Associate - Part Time

Scranton, PA · On-site

$15/hr

Provide the TruExperience through elevated patient service standards, behaviors, and product ... ONLINE SUPPORT: * Assist with processing all online orders, including deliveries, in a 2-hour ...

Trulieve

Dispensary Associate - Part Time

Scranton, PA · On-site

$15/hr

Provide the TruExperience through elevated patient service standards, behaviors, and product ... ONLINE SUPPORT: * Assist with processing all online orders, including deliveries, in a 2-hour ...

America's Best

Sales Associate - Optical

Wilkes Barre, PA · On-site

$15.25 - $19/hr

Provide excellent customer service while supporting store sales goals * Help customers select ... Maintain accurate customer and patient records * Communicate order status and answer incoming phone ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Scranton, PA

Patient Support Associate information

See Scranton, PA salary details

$13

$25

$66

How much do patient support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient support associate in Scranton, PA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $23.56 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Scranton, PA?

The most popular types of Patient Support jobs in Scranton, PA are:

What are popular job titles related to Patient Support Associate jobs in Scranton, PA?

For Patient Support Associate jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Scranton, PA look for?

The top searched job categories for Patient Support Associate jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Patient Support Associate jobs?

Cities near Scranton, PA with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $52,026 per year, or $25 per hour.

Dispensary Associate

Restore Dispensaries

Scranton, PA • On-site

$17/hr

Part-time

Medical

Re-posted 11 days ago

Key responsibilities

  • Guide patients through their purchasing experience, providing product education and personalized guidance.

  • Manage the patient check-in process, fulfill and prepare patient orders, and complete transactions accurately.

  • Maintain compliance standards, assist with inventory counts and product organization, and ensure the dispensary is clean and well-stocked.

Job description

About Restore - Dispensing HAPPINESS Through Service
Founded in 2018, Restore Dispensaries is a premier multi-state medical marijuana dispensary dedicated to providing state-eligible patients with responsible, compassionate care through marijuana-based medicine.
We strive to support the continued progress of the medical marijuana industry while making a positive impact in our communities through patient education, fundraising initiatives, and community drives. Restore Dispensaries has been named Philly’s Best Medical Marijuana Dispensary by Metro Philly readers five years in a row (2021, 2022, 2023, 2024, and 2025).
Our strength is in our people. At Restore, we encourage individuality and self-expression -whether that’s vibrant hair color, tattoos, or your favorite sneakers. We are proud to foster an inclusive, diverse, and welcoming workplace where you can bring your whole self to work.

About the Role
Restore is seeking a part-time Dispensary Associate for our local store.
This role is ideal for candidates with prior experience in customer service, cash handling, and medical marijuana knowledge who are passionate about patient care and education.
Dispensary Associates are the face of Restore. You will guide patients through their purchasing experience, helping them feel informed, comfortable, and supported in their medication choices.

Key Responsibilities
  • Manage the patient check-in process while maintaining confidentiality and compliance
  • Accurately fulfill and prepare patient orders promptly
  • Enter patient and product information into MJ Freeway, label products, apply discounts/rewards, and complete transactions
  • Perform accurate cash handling in accordance with SOPs
  • Maintain compliance standards and prevent diversion
  • Assist with daily inventory counts and product organization
  • Maintain a clean, organized, and well-stocked dispensary
  • Adapt to varying sales volumes while maintaining a positive patient experience
  • Provide product education and personalized guidance to patients
  • Represent the Restore brand with professionalism and enthusiasm
Required Qualifications
  • Must be at least 21 years of age at the time of hire
  • Experience in customer service (retail, hospitality, or patient-facing roles preferred)
  • Cash handling experience with strong accuracy
  • Working knowledge of medical marijuana products and their potential benefits
  • Basic math and computer proficiency
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Flexibility to work opening, closing, weekends, and holidays
What You Bring
  • Compassion
  • A genuine desire to help patients
  • Strong listening skills and empathy
  • Ability to build trust and rapport
  • Adaptability
  • Comfortable with change and new processes
  • Calm under pressure
  • Team-oriented mindset
  • Growth Mindset
  • Eagerness to learn and develop
  • Openness to feedback
  • Respectful and positive attitude
Bonus If You Have
  • Experience in the medical marijuana industry
  • Advanced product knowledge
  • Strong relationship-building skills
  • A passion for patient education
This part-time position offers $17 per hour.
If this sounds like the environment you’ve been searching for, we’d love to meet you. Submit your resume and cover letter for review.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.