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Patient Support Associate Jobs in Boston, MA (NOW HIRING)

Equum Medical

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Roslindale, MA · On-site

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Roslindale, MA · On-site

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate I

Roslindale, MA · On-site

$15 - $28/hr

Patient Care Associate (PCA) Position code: NS18_(cost center) Job Family: Sup II FLSA: Non-exempt ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate I

Roslindale, MA · On-site

$15 - $28/hr

Patient Care Associate (PCA) Position code: NS18_(cost center) Job Family: Sup II FLSA: Non-exempt ... Articulates importance of supporting independence and patient choice when caring for patients

Emerson Hospital

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

Reporting to the Supervisor and Manager of Patient Access, you'll help support efficient patient ... Certified Healthcare Access Associate (CHAA) preferred Key Skills & Strengths * Knowledge of third ...

Emerson Hospital

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

Reporting to the Supervisor and Manager of Patient Access, you'll help support efficient patient ... Certified Healthcare Access Associate (CHAA) preferred Key Skills & Strengths * Knowledge of third ...

Emerson Hospital

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

Reporting to the Supervisor and Manager of Patient Access, you'll help support efficient patient ... Certified Healthcare Access Associate (CHAA) preferred Key Skills & Strengths * Knowledge of third ...

Emerson Hospital

Patient Access Associate I

Concord, MA

$19 - $27.68/hr

Reporting to the Supervisor and Manager of Patient Access, you'll help support efficient patient ... Certified Healthcare Access Associate (CHAA) preferred Key Skills & Strengths * Knowledge of third ...

Equum Medical

Patient Care Associate I

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate II

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

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Patient Support Associate information

See Boston, MA salary details

$14

$27

$72

How much do patient support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient support associate in Boston, MA is $27.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.87 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Boston, MA?

The most popular types of Patient Support jobs in Boston, MA are:

What are popular job titles related to Patient Support Associate jobs in Boston, MA?

For Patient Support Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Boston, MA look for?

The top searched job categories for Patient Support Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for Patient Support Associate jobs?

Cities near Boston, MA with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $57,122 per year, or $27.5 per hour.

Patient Care Associate

Equum Medical

Dedham, MA • On-site

$15 - $28/hr

Part-time

Re-posted 15 days ago

Job description

Job Description:

I. Position Summary:

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily living, care of the patient's environment, and meet other needs as required. The goal of the work of the Patient Care Associate, is to provide assistance that promotes a high quality of life for the patients. The Patient Care Associate, works as a member of a team that seeks to achieve a home like setting while maintaining excellence in all areas of care.

In addition, the Patient Care Associate, will demonstrate a strong commitment to the philosophy and mission of Hebrew SeniorLife and recognize patient's dignity and choice in all aspects of daily life. They are an active participant in the activities, work, and social environment of the floors/households, and strive to make every patient encounter into a positive and meaningful experience and opportunity, while ensuring the provision of safe and efficient quality care.

II. Core Competencies:
  • Demonstrates empathy and compassion with allinteractions with patients andwith families
  • Articulates importance of supporting independence and patient choice when caring for patients
  • Demonstrates strong communication skills and ability to foster teamwork
  • Articulatescommitment to excellence and high quality care
  • Articulates the importance of accountability and personal ownership related to teamwork and patient care

III. Position Responsibilities:

1. Recognize and respond to the needs of the patients and families

2. Recognize and communicate changes in the patient's condition to the appropriate nursing team member

3. Adhere to Safe Patient Handling practices, i.e. maintain a no manual lift environment

4. Participate in Quality Improvement programs

5. Assist patients with all aspects of personal care as indicated in the care plans

6. Document pertinent information regarding care delivered in the designated areas of the patient's electronic medical record

7. Report accidents and incidents as they occur

8. Report any observed or suspected patient abuse immediately

9. Observe and report skin integrity

10. Participate in daily report team and care planning meetings as needed

11. Be proficient in obtaining vital signs and other procedures such as temperature, pulse, respirations, blood pressure, weight, pulse oximetry and urine and stool specimens as directed

12. Follow infection control practices

13. Attend and participate in ongoing training and educational classes

14. Maintain confidentiality and privacy of the patient according to HIPPA regulations

15. Communicate effectively with peers, other team members, patients and families

16. Facilitate life enrichment activities that encourage patient engagement

17. Maintain cleanliness of the patient's room and common program areas

18. Prepare, serve, and clean up after meals and snacks

19. Participate in committee meetings

20. Other duties as assigned and trained to perform

IV. Qualifications:
  • Long term chronic care PCA Certified Nursing Assistant certification is preferred in good standing upon hire or current enrollment in a nursing school, having completed first clinical experience.
  • RSU PCA: Certified Nursing Assistant certification is required in good standing upon hire and on-going.
  • Fluent English skills required - verbal and written
  • Computer literacy required
  • Flexibility and ability to work independently and collaboratively
  • Must complete mandatory HSL/HRC educational requirements and programs

V. Physical Requirements
  • Please refer to the Physical Requirements sheets in Occupational Health

Remote Type:

On-site

Salary Range:

$15.00 - $28.00

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