ZipRecruiter

Log In

1

Patient Support Associate Jobs in Boston, MA (NOW HIRING)

Hebrew SeniorLife

Patient Care Associate

Roslindale, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Roslindale, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Roslindale, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Roslindale, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Dedham, MA

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

previous pagenext page

Showing results 21-40

All JobsPatient Support Associate JobsPatient Support Associate Jobs in Boston, MA

Patient Support Associate information

See Boston, MA salary details

$14

$27

$72

How much do patient support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient support associate in Boston, MA is $27.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.87 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Boston, MA?

The most popular types of Patient Support jobs in Boston, MA are:

What are popular job titles related to Patient Support Associate jobs in Boston, MA?

For Patient Support Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Boston, MA look for?

The top searched job categories for Patient Support Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for Patient Support Associate jobs?

Cities near Boston, MA with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $57,122 per year, or $27.5 per hour.

Associate Director/Director, Patient Marketing (US)

Scholar Rock

Cambridge, MA • On-site, Remote

$175K - $260K/yr

Full-time

Re-posted 9 days ago

Job description

Scholar Rock is a late-stage global biopharmaceutical company focused on developing and commercializing apitegromab for children and adults with spinal muscular atrophy (SMA) and other rare, severe, and debilitating neuromuscular diseases. As a global leader in myostatin biology, a field focused on proteins that regulate muscle mass, the Company is named for the visual resemblance of a scholar rock to protein structures. Our commitment to unlock fundamentally different treatment approaches is powered by broad application of a proprietary platform, which has developed novel monoclonal antibodies to modulate protein growth factors with extraordinary selectivity. Scholar Rock works every day to create new possibilities for patients through its highly innovative anti-myostatin program, including opportunities in additional rare neuromuscular diseases. Learn more at ScholarRock.com and follow @ScholarRock on X and on LinkedIn.
Summary of Position:
This is an exciting opportunity for an experienced and passionate patient marketer to play a critical role in enabling the success of apitegromab, the company's phase 3 candidate for the treatment of Spinal Muscular Atrophy (SMA). The Associate Director/Director of Patient Marketing will be a key member of the marketing team and will have the opportunity to help build a brand and patient strategy as well as shape and execute critical post launch tactics for apitegromab.
The primary responsibility of the Associate Director/Director of Patient Marketing will be to lead the non-personal promotion strategy and execution for patients inclusive of websites, media, and new digital platforms/tactics ensuring a deeply patient-centric approach across education, engagement, and community presence. The role will lead the development of integrated, compliant, multi-channel patient programs designed to support awareness, understanding, and empowerment throughout the patient journey.
Reporting to the Senior Director of Patient Marketing, this individual will develop and execute an innovative multi-channel patient engagement plan working closely with Patient Services, Medical Affairs, Advocacy, Market Access, Legal, Regulatory, and Compliance to ensure a cohesive, high-quality experience for patients and caregivers. This is a high-impact, high-visibility role with the opportunity to help shape how Scholar Rock engages with the SMA community as it brings its first therapy to patients.
Position Responsibilities:
U.S. Patient Strategy & Execution
  • Develop and execute the end-to-end omni-channel strategy identifying business critical tactics to ensure post launch excellence
  • Translate strategy into high-quality, compliant patient-facing tactics, owning the execution of all non-personal promotion, inclusive of unbranded and branded websites, media, social media, and CRM
  • Optimize digital performance through analytics and audience insights, and maximize ROI across paid, owned and earned digital channels.
  • Lead the strategy and execution of new digital platforms, which may include, but is not limited to YouTube, Reddit, Apps, or innovative digital partnerships
  • Ensure consistency and excellence across all patient touchpoints while maintaining a strong, authentic patient-centric lens.

Patient Engagement & Community Leadership
  • Build and maintain strong, trusted relationships within the SMA patient and caregiver community.
  • Partner with Patient Advocacy and the Patient Relationship agency to ensure patient feedback is incorporated and the patient voice is represented and accurately reflected in patient materials
  • Champion innovation in patient engagement, continuously evolving approaches to improve the patient experience across the journey.

Cross-Functional Leadership
  • Serve as a core member of the U.S. Marketing Team, partnering closely with Patient Services, Medical Affairs, Advocacy, Market Access, Regulatory, Legal, and Compliance.
  • Ensure strong alignment between patient marketing initiatives and patient support programs, including development of branded patient materials.
  • Clearly communicate and champion patient brand strategy with internal stakeholders and external partners.

Agency, Budget & Operational Excellence
  • Partner with agency-of-record and media agency to deliver high impact patient marketing initiatives, driving strategic value, innovation, and executional excellence.
  • Lead the development of patient-facing assets, event kits, and materials to support consistent execution across the field.
  • Ability to prioritize post launch critical tactics and optimization of the budget, demonstrating strong fiscal discipline and accountability.
  • Support post launch readiness, participate in promotional review processes, and ongoing optimization of patient tactics.

Candidate Requirements:
  • Bachelor's degree required; advanced degree preferred.
  • 6+ years of experience in pharmaceutical or biotechnology marketing, with significant experience in U.S. patient/consumer marketing.
  • 6+ years of experience leading the development and execution of integrated digital marketing strategies creating compliant, data-driven campaigns that increased patient engagement
  • Demonstrated success leading patient marketing strategy and execution in specialty or rare disease environments.
  • Experience in neurology, neuromuscular disease, or rare disease strongly preferred.
  • Deep commitment to patient centricity with the ability to translate insight into impactful, compliant engagement.
  • Strong understanding of regulatory, legal, and compliance requirements for patient-facing communications.
  • Proven ability to lead agencies, manage budgets, and operate effectively in a matrixed organization.
  • Excellent communication, influence, and stakeholder-management skills.
  • Entrepreneurial mindset with comfort operating in a first-launch, high-growth environment.
  • Willingness to travel as needed (anticipated up to ~30%).

$175,000 - $260,000 a year
Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply