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Patient Support Associate Jobs in Boston, MA (NOW HIRING)

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Roslindale, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Dedham, MA

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Roslindale, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Roslindale, MA

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Roslindale, MA

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

Equum Medical

Patient Care Associate

Dedham, MA

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... Articulates importance of supporting independence and patient choice when caring for patients

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Showing results 21-40

All JobsPatient Support Associate JobsPatient Support Associate Jobs in Boston, MA

Patient Support Associate information

See Boston, MA salary details

$14

$27

$72

How much do patient support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient support associate in Boston, MA is $27.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.87 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Boston, MA? The most popular types of Patient Support jobs in Boston, MA are:
What are popular job titles related to Patient Support Associate jobs in Boston, MA? For Patient Support Associate jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Boston, MA look for? The top searched job categories for Patient Support Associate jobs in Boston, MA are:
What cities near Boston, MA are hiring for Patient Support Associate jobs? Cities near Boston, MA with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,099 per year, or $27.5 per hour.

Patient Care Associate - Mount Auburn Hospital, ICU (32 Hours Nights)

Beth Israel Lahey Health

Cambridge, MA • On-site

$20 - $26.92/hr

Other

Re-posted 10 days ago

Beth Israel Lahey Health rating

7.0

Company rating: 7.0 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

417th of 887 rated healthcare providers

Job description

Patient Care Assistant

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Join a collaborative healthcare team at Mount Auburn Hospital in Cambridge dedicated to delivering high-quality, compassionate patient care. As a Patient Care Assistant, you will play a vital role in supporting patients with daily activities, monitoring health status, and assisting clinical staff with treatments and procedures. This position is comprised of 3 evening/overnight shifts. This role is ideal for individuals who are attentive, dependable, and committed to creating a safe, respectful, and patient-centered experience. You will have opportunities to contribute to care delivery, build clinical skills, and participate in ongoing learning within a dynamic team.

Key Responsibilities

Deliver compassionate, hands-on patient support by:

  • Assisting with activities of daily living, including hygiene, nutrition, elimination, mobility, comfort, and safety
  • Monitoring and documenting vital signs, patient weight, intake/output, and other key data
  • Completing assigned patient treatments and supporting clinicians with more advanced procedures

Support clinical care and diagnostics by:

  • Performing phlebotomy and EKGs
  • Applying Holter monitors and performing glucometry
  • Collecting, labeling, and preparing specimens accurately

Enhance the patient experience by:

  • Responding promptly to patient call lights and ensuring concerns are resolved
  • Transporting discharged patients safely
  • Providing one-to-one observation when needed

Collaborate and grow within the care team by:

  • Participating in patient care rounds
  • Attending conferences and educational programs as appropriate
  • Maintaining required unit competencies

Ensure readiness and compliance by:

  • Maintaining BCLS certification
  • Attending the annual Safety Education Fair
Required Qualifications

Education & Skills:

  • High school diploma or equivalent
  • Ability to read and write at a Level 8, as documented in "Invest" (hospital Employee Learning Laboratory software)

Communication & Interpersonal Strengths:

  • Strong verbal communication skills to ensure accurate information exchange
  • Excellent interpersonal skills to engage respectfully with patients, visitors, and team members

Pay Range:

$20.00 - $26.92

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Beth Israel Lahey Health Vaccination Policy

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

Join Our Team

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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