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Patient Support Associate Jobs in Vermont (NOW HIRING)

Qualifications of the Patient Service Representative: ยท High School Graduate or GED, Associate's degree in a relevant field preferred. ยท Minimum of 2 years of administrative or office support ...

Qualifications of the Patient Service Representative: ยท High School Graduate or GED, Associate's degree in a relevant field preferred. ยท Minimum of 2 years of administrative or office support ...

Qualifications of the Patient Service Representative: ยท High School Graduate or GED, Associate's degree in a relevant field preferred. ยท Minimum of 2 years of administrative or office support ...

... patient support by talking to patients throughout procedure * Adjusts PET/CT scan parameters ... Assists with training of new associates, providing resource and technical expertise, as applicable

... patient support by talking to patients throughout procedure * Adjusts PET/CT scan parameters ... Assists with training of new associates, providing resource and technical expertise, as applicable

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Patient Support Associate information

See Vermont salary details

$14

$26

$71

How much do patient support associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for patient support associate in Vermont is $26.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $25.29 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are popular job titles related to Patient Support Associate jobs in Vermont? For Patient Support Associate jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Vermont look for? The top searched job categories for Patient Support Associate jobs in Vermont are:
What cities in Vermont are hiring for Patient Support Associate jobs? Cities in Vermont with the most Patient Support Associate job openings:
Patient Support Case Worker

Patient Support Case Worker

Community Health Centers of Burlington

Essex Junction, VT โ€ข On-site

$21 - $25.59/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


Job description

The Community Health Centers of Burlington is recruiting for a full-time Patient Support Case Worker! This role will screen patients for health-related benefits, financial assistance and other programs for which they may be eligible and assists patients through the application process.

Basic Qualifications

  • Associate degree in related field plus one year of related experience OR High School Diploma or GED plus four years of related experience.

Knowledge, Skills and Ability

  • Outstanding communication skills with people of all income ranges, diversity and life circumstances.
  • Ability to work in a public setting.
  • Ability to work confidentially and respectfully with private information.
  • Commitment to working collaboratively with the Vermont Health Benefit Exchange and the ability to achieve state certification as an assister.
  • Excellent written and verbal communication skills and attention to detail.
  • Strong organizational, time management and problem-solving skills.
  • Good computer skills including data entry, data management and reporting.
  • Fluency in a language other than English is an asset but not required.


Essential Duties

  • Assists with patient eligibility applications for Vermont Health Connect, Green Mountain Care,
  • Prescription Assistance, Health Assistance Program, Community Health Pharmacy, Dental Vouchers, Ladies First Program, Eye Care Assistance, UVMMC Patient Financial Assistance, and other programs and agencies as needed.
  • Compiles and authenticates patient household and financial information in order to determine eligibility for the CHC Slide, Homeless Healthcare Program benefits, and other forms of financial assistance.
  • Educates patients on Qualified Heath Plan coverage, subsidy conditions, and health exchange rules to ensure full comprehension prior to plan enrollment through Vermont Health Connect.
  • Processes application data updates and renewals, as well as completing subsequent follow ups with agencies to ensure of timely processing and success of benefit redeterminations.
  • Troubleshoots various billing discrepancies regarding state health insurance premiums as well as internal CHC tasks for dental and medical
  • Serves as a patient advocate and liaison with CHC staff.
  • Promotes effective collaboration with essential partner agencies.
  • Provides case management between outside organizations and helps patients coordinate benefits.
  • Other duties as assigned

Physical Demands and Working Conditions:

  • Work is performed in a health care environment.
  • Job requires the ability to move about CHC Sites.
  • Communicate verbally and in writing.
  • Focus on details in a busy environment.
  • Frequent walking, sitting, bending and standing required.
  • Requires visual acuity and normal color perception.
  • Lifts and carries items weighing up to 25 lbs.
  • Position may require working evenings and weekends as needed.
  • Position may require working at multiple sites.


CHCB employees enjoy comprehensive benefits including:


  • Monthly stipend for those with alternate health insurance
  • Flexible Spending Account and Dependent Care Account
  • Excellent Dental and Vision coverage
  • Life insurance, AD&D, Short Term/Long Term Disability, Accident Insurance, and Critical Illness Insurance
  • 401K via Vanguard, as well as fiduciary services via Morgan Stanley (Employer contribution of 3% of your annual salary after 1 year of service regardless of personal contributions)
  • Continuing Education funds for licensed applicable roles; pooled departmental funds as allowed for other roles
  • Generous Accrued CTO in addition to 8 paid annual Holidays (6 fixed, 2 floating)
  • Employee Assistance Program available to all household members
  • Local discounts and perks at fitness, restaurants, and local businesses!