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Patient Support Associate Jobs in Swanton, VT (NOW HIRING)

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Patient Support Associate information

See Swanton, VT salary details

$13

$25

$68

How much do patient support associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for patient support associate in Swanton, VT is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $24.28 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Swanton, VT as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,608 per year, or $25.8 per hour.

Patient Advocate - Patient & Family Experience

University of Vermont Health

Plattsburgh, NY • On-site

$27.30 - $40.95/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Patient Advocate - Patient & Family Experience

Job Details

Job Ref:

R0088535

Category:

Support Services

Employment Type:

Full-Time

Health Care Partner:

Champlain Valley Physicians Hospital

Location:

75 Beekman St, Plattsburgh, NY 12901

Department:

CVPH - Quality & Safety

Job Type:

Regular

Primary Shift:

Day

Hours:

8:00 AM - 4:30 PM

Estimated Hours per Week:

40

Bi-Weekly Hours:

80

Weekend Needs:

As Scheduled

Pay Rate:

$27.30 - $40.95 per hour

Primary: 8:00am-4:30pm

Secondary: 7:00am-3:30pm, 7:30am-4:00pm, 8:30am-5:00pm

GENERAL SUMMARY:

Develops, directs, and administers and evaluates the Patient Advocate Program. Investigates and responds to patient care related/customer complaints in an attempt to resolve problematic issues, enhance understanding of the patient’s Bill of Rights and patient responsibilities and to enhance satisfaction with services provided by CVPH. The Patient Advocate assesses verbal and written complaints and satisfaction survey data to identify trends and areas for process improvement. The Patient Advocate will function as an internal consultant across the organization working with management and staff to develop skills and strategies to resolve patient concerns as close to the bedside as possible.

QUALIFICATIONS:

Education/Skills Required:

  1. Associates degree required OR a minimum of 4 years relevant clinical or patient expierence background.

  2. Bachelors degree preferred.

  3. Excellent communication and interpersonal skills required.

  4. Basic computer skills required.

As applicable, the individual has training/competency in attending to the special needs and/or behaviors appropriate to the age of the patients for which care is being provided. The individual should have good clinical judgement, an ability to think critically and work independently.

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