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Patient Support Associate Jobs in Delaware (NOW HIRING)

Bayhealth

Patient Care RN

Dover, DE · On-site

Associate Degree ; Nursing ; Or Nursing Diploma. * Credential(s): Registered Nurse Basic Life ... Support ; *ACLS / PALS may be required per manager's direction and timeframe*Commit to seeking ...

Bayhealth

Patient Care RN

Dover, DE · On-site

Associate Degree ; Nursing ; Or Nursing Diploma. * Credential(s): Registered Nurse Basic Life ... Support ; *ACLS / PALS may be required per manager's direction and timeframe*Commit to seeking ...

Bayhealth

Patient Care RN

Milford, DE · On-site

Associate Degree ; Nursing ; Or Nursing Diploma. * Credential(s): Registered Nurse Basic Life ... Support ; *ACLS / PALS may be required per manager's direction and timeframe*Commit to seeking ...

Bayhealth

Patient Care RN

Dover, DE · On-site

Associate Degree ; Nursing ; Or Nursing Diploma. * Credential(s): Registered Nurse Basic Life ... Support ; *ACLS / PALS may be required per manager's direction and timeframe*Commit to seeking ...

Bayhealth

Patient Care RN

Dover, DE · On-site

Associate Degree ; Nursing ; Or Nursing Diploma. * Credential(s): Registered Nurse Basic Life ... Support ; *ACLS / PALS may be required per manager's direction and timeframe*Commit to seeking ...

Bayhealth

Patient Care RN

Dover, DE · On-site

Associate Degree ; Nursing ; Or Nursing Diploma. * Credential(s): Registered Nurse Basic Life ... Support ; *ACLS / PALS may be required per manager's direction and timeframe*Commit to seeking ...

Bayhealth

Patient Care RN

Dover, DE · On-site

Associate Degree ; Nursing ; Or Nursing Diploma. * Credential(s): Registered Nurse Basic Life ... Support ; *ACLS / PALS may be required per manager's direction and timeframe*Commit to seeking ...

Bayhealth

Patient Care RN

Dover, DE · On-site

Associate Degree; Nursing; Or Nursing Diploma. * Credential(s): Registered Nurse, Basic Life ... Support *ACLS / PALS may be required per manager's direction and timeframe*Commit to seeking ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Delaware

Patient Support Associate information

See Delaware salary details

$13

$25

$67

How much do patient support associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for patient support associate in Delaware is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.80 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Delaware? The most popular types of Patient Support jobs in Delaware are:
What are popular job titles related to Patient Support Associate jobs in Delaware? For Patient Support Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Delaware look for? The top searched job categories for Patient Support Associate jobs in Delaware are:
What cities in Delaware are hiring for Patient Support Associate jobs? Cities in Delaware with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Delaware as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $52,603 per year, or $25.3 per hour.
Patient Access Service Specialist II (PART-TIME)

Patient Access Service Specialist II (PART-TIME)

Nemours Children's Health

Wilmington, DE • On-site

$16.75 - $22.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

68th of 877 rated healthcare providers

Job description


Nemours is seeking a Patient Access Service Specialist II (PASS), PART-TIME, to join our team in Delaware.
The Patient Access Service Specialist (PASS) performs patient admitting and registration activities in accordance with established hospital and departmental policies and procedures. This position is part of a 24/7 Patient Access Team that completes all registration, insurance verification, copay collection, admission, discharge, and transfers for all emergent and urgent patients.
The PASS role is required to provide excellent customer-focused and efficient service to both internal and external customers while representing both Nemours and the Emergency Department in a positive, professional manner. They are responsible for demonstrating a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times.
  • Assists with proper patient identification and interviews patient and/or guarantor face to face or over the phone to complete efficient and accurate registration, which includes demographic, geographic, and financial/insurance information for all patients seen in the emergency room, transported via Nemours transport teams, born at the hospital, and admitted outside of typical business hours.
  • Obtains appropriate signatures for consent to treat and financial responsibility forms which may include interaction with internal and external parties to determine legal guardianship status.
  • Adheres to all state and federal regulations, including but not limited to EMTALA, HIPAA, OSHA and Joint Commission; provides patient and/or family with information required by state and federal regulations.
  • Consistently demonstrates excellent, empathetic, and knowledgeable customer service skills to internal and external parties, including but not limited to patients, families, physicians, coworkers, payors, etc.
  • Coordinates with nursing and transport staff to timely process transfers and discharges.
  • Verifies insurance benefits using available resources, including Epic and external payor options including phone calls and websites.
  • Collects applicable copays and posts collected monies to the patient's account.
  • Participates in other projects and duties as assigned by the lead or manager.
  • Schedule select follow up appointments for patients at discharge.
  • Assist other departments with after-hour services, including the outpatient lab, surgical services, and hospital admissions.
  • Provide ID badge identification for visitors of admitted patients to ensure safety of all patients.
  • Answer and direct all incoming calls in a professional manner.
  • Support Billing and Health Information Management departments by scanning insurance cards, consent forms, and legal documents in to the electronic medical record in a timely fashion.
  • Ensure proper stock of all supplies, including patient comfort items (tissues, blankets, etc.), medical ID band bracelets, and office supplies.
  • Ensure all errors in applicable work queues are corrected in a timely manner to assist with claims processing.
  • Other duties as assigned.

Job Requirements
  • High School Diploma required.
  • Minimum of one (1) year of patient or customer service experience required.
  • Three years of experience preferred.
  • Must have computer, customer service and written and oral communication skills.

Schedule:
Two days per week: 12:00PM - 12:30AM
Nemours Children's Health offers a comprehensive and competitive benefit package which includes:
  • Competitive base compensation in the top quartile of the market
  • Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
  • Comprehensive benefits: health, life, dental, vision
  • 403B with employer match
  • Licensure, CME and dues allowance
  • Not-for-profit status; eligibility for Public Service Loan Forgiveness
  • For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.

#LI-MW1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

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About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936

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