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Patient Support Associate Jobs in Delaware (NOW HIRING)

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Patient Support Associate information

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$13

$25

$67

How much do patient support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient support associate in Delaware is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.80 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Delaware?

The most popular types of Patient Support jobs in Delaware are:

What are popular job titles related to Patient Support Associate jobs in Delaware?

For Patient Support Associate jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Delaware look for?

The top searched job categories for Patient Support Associate jobs in Delaware are:

What cities in Delaware are hiring for Patient Support Associate jobs?

Cities in Delaware with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,603 per year, or $25.3 per hour.

Front Desk/New Patient Coordinator

Dental Associates of Delaware

Millsboro, DE • On-site

$14.25 - $18.75/hr

Full-time

Posted 27 days ago

Job description

Dental Associates of Delaware is seeking a full-time Front Desk/New Patient Coordinator for our thriving Millsboro practice. You will be supporting the clinical team and guiding patients through every step of their journey with compassion, knowledge, care, and respect.
The Front Desk/New Patient Coordinator duties include:
  • Serve as the first point-of-contact for our patients, warmly greeting them in person and utilizing a multi-line phone system to field and transfer calls as appropriate
  • Complete new patient intake forms and follow workflows to communicate with the appropriate clinical and administrative team members in the office about pertinent information
  • Handle and file patient onboarding paperwork and records, including records from other providers, in accordance with HIPAA regulations and office workflows
  • Communicate with patients by phone, electronically, and in person
  • Scheduling new patient appointments according to office guidelines and provider availability
  • Maintain and deliver reports related to new patient numbers, ensuring accuracy and organization
  • Verify patient insurance eligibility and benefits before scheduled appointments, and calculate, communicate, and collect patient co-pays before each visit.
  • Input new insurance plans in Denticon and maintain existing ones

This position is ideal for someone with dental office experience who enjoys building relationships and working in a multi-faceted, busy environment.
Requirements
Must Have:
  • At least one year of experience working with patients in a dental or medical office or equivalent customer service experience
  • Ability to relay information to patients in a compassionate and articulate way
  • Exceptional communication and customer service skills
  • Ability to adapt and multi-task while maintaining organization
  • High level of comfort interacting with individuals at each stage of their dental journey and at every level of the company
  • Proficiency with Microsoft Office and general computer applications and a willingness to learn new systems and processes
  • High school diploma or equivalent and valid driver's license

Preferred:
  • At least one year of experience working in an administrative role in a dental or medical office as a Patient/Treatment Coordinator or similar role with knowledge of scheduling and insurance processes
  • Knowledge of Denticon or similar dental or medical software
  • Experience training or supporting team members

About D.A.D.:
  • Every member of D.A.D. is valued and part of a unified team.
  • Every member of D.A.D. is treated with respect - your ideas, dedication, and work ethic are appreciated and seen!
  • D.A.D. staff excel at customer service - we focus on a patient-centric approach.
  • We can rely on each other for support, encouragement, and accountability. Our team works hard and is committed to continuous improvement.
Apply Today to join a growing team that values leadership, quality care, and professional development.
EEO statement: Dental Associates of Delaware is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics when making hiring decisions. All employment is decided on the basis of qualifications, merit, and business need.

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