The Medical Support Assistant (Advanced) will function in either Care in the Community (CitC) or ... Scheduling, canceling, re-scheduling patient appointments and/or consults * Entering no-show ...
The Medical Support Assistant (Advanced) will function in either Care in the Community (CitC) or ... Scheduling, canceling, re-scheduling patient appointments and/or consults * Entering no-show ...
The Medical Support Assistant (Advanced) will function in either Care in the Community (CitC) or ... Scheduling, canceling, re-scheduling patient appointments and/or consults * Entering no-show ...
The Medical Support Assistant (Advanced) will function in either Care in the Community (CitC) or ... Scheduling, canceling, re-scheduling patient appointments and/or consults * Entering no-show ...
Medical Support Assistant (Advanced)
Dover, DE · On-site +1
$52K - $67K/yr
The Medical Support Assistant (Advanced) will function in either Care in the Community (CitC) or ... Scheduling, canceling, re-scheduling patient appointments and/or consults * Entering no-show ...
Medical Support Assistant (Advanced)
Dover, DE · On-site +1
$52K - $67K/yr
The Medical Support Assistant (Advanced) will function in either Care in the Community (CitC) or ... Scheduling, canceling, re-scheduling patient appointments and/or consults * Entering no-show ...
... patient support work. (f) Ability to communicate effectively and professionally in person ... electronically, and/or by telephone, with internal and external customers. Assignment . This is the ...
... patient support work. (f) Ability to communicate effectively and professionally in person ... electronically, and/or by telephone, with internal and external customers. Assignment . This is the ...
PATIENT ESCORT/PATIENT LIFT TEAM
Lewes, DE · On-site
$16.50/hr
Patient Care Support: Assist with positioning, turning, ambulation, and movement during patient care activities, including complex procedures and dressing changes. Participate in purposeful hourly ...
PATIENT ESCORT/PATIENT LIFT TEAM
Lewes, DE · On-site
$16.50/hr
Patient Care Support: Assist with positioning, turning, ambulation, and movement during patient care activities, including complex procedures and dressing changes. Participate in purposeful hourly ...
PATIENT ESCORT/PATIENT LIFT TEAM
Lewes, DE · On-site
$25.58/hr
Patient Care Support: Assist with positioning, turning, ambulation, and movement during patient care activities, including complex procedures and dressing changes. Participate in purposeful hourly ...
PATIENT ESCORT/PATIENT LIFT TEAM
Lewes, DE · On-site
$25.58/hr
Patient Care Support: Assist with positioning, turning, ambulation, and movement during patient care activities, including complex procedures and dressing changes. Participate in purposeful hourly ...
PATIENT ESCORT/PATIENT LIFT TEAM
$16.50 - $25.58/hr
Patient Care Support: Assist with positioning, turning, ambulation, and movement during patient care activities, including complex procedures and dressing changes. Participate in purposeful hourly ...
PATIENT ESCORT/PATIENT LIFT TEAM
$16.50 - $25.58/hr
Patient Care Support: Assist with positioning, turning, ambulation, and movement during patient care activities, including complex procedures and dressing changes. Participate in purposeful hourly ...
Veterinary Assistant
Wilmington, DE · On-site
$15.25 - $19.25/hr
The Veterinary Technician Assistant supports doctors and licensed technicians in delivering high-quality medical care while maintaining hospital cleanliness, efficiency, and patient comfort. This ...
Veterinary Assistant
Wilmington, DE · On-site
$15.25 - $19.25/hr
The Veterinary Technician Assistant supports doctors and licensed technicians in delivering high-quality medical care while maintaining hospital cleanliness, efficiency, and patient comfort. This ...
Veterinary Assistant
Wilmington, DE · On-site
$15.25 - $19.25/hr
The Veterinary Technician Assistant supports doctors and licensed technicians in delivering high-quality medical care while maintaining hospital cleanliness, efficiency, and patient comfort. This ...
Veterinary Assistant
Wilmington, DE · On-site
$15.25 - $19.25/hr
The Veterinary Technician Assistant supports doctors and licensed technicians in delivering high-quality medical care while maintaining hospital cleanliness, efficiency, and patient comfort. This ...
... patient community and inform them about available advocacy groups for their disease • Assist ... and ongoing support through lifetime of product use • Coordinate with other appropriate HCP ...
... patient community and inform them about available advocacy groups for their disease • Assist ... and ongoing support through lifetime of product use • Coordinate with other appropriate HCP ...
... patient community and inform them about available advocacy groups for their disease • Assist ... and ongoing support through lifetime of product use • Coordinate with other appropriate HCP ...
... patient community and inform them about available advocacy groups for their disease • Assist ... and ongoing support through lifetime of product use • Coordinate with other appropriate HCP ...
Medical Office Receptionist (Rover)
$20.50 - $21.50/hr
... support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.and respond to operational questions. * Partner with clinicians to resolve patient ...
Medical Office Receptionist (Rover)
$20.50 - $21.50/hr
... support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.and respond to operational questions. * Partner with clinicians to resolve patient ...
Medical Office Receptionist (Rover)
$20.50 - $21.50/hr
... support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.and respond to operational questions. * Partner with clinicians to resolve patient ...
Medical Office Receptionist (Rover)
$20.50 - $21.50/hr
... support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.and respond to operational questions. * Partner with clinicians to resolve patient ...
Medical Office Receptionist (Rover)
Middletown, DE · On-site
$20.50 - $21.50/hr
... support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. and respond to operational questions. * Partner with clinicians to resolve patient ...
Medical Office Receptionist (Rover)
Middletown, DE · On-site
$20.50 - $21.50/hr
... support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. and respond to operational questions. * Partner with clinicians to resolve patient ...
Medical Office Receptionist (Rover)
$20.50 - $21.50/hr
... support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.and respond to operational questions. * Partner with clinicians to resolve patient ...
Medical Office Receptionist (Rover)
$20.50 - $21.50/hr
... support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.and respond to operational questions. * Partner with clinicians to resolve patient ...
Medical Office Receptionist (Rover)
$20.50 - $21.50/hr
... support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.and respond to operational questions. * Partner with clinicians to resolve patient ...
Medical Office Receptionist (Rover)
$20.50 - $21.50/hr
... support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.and respond to operational questions. * Partner with clinicians to resolve patient ...
DIRECT SUPPORT PROFESSIONAL-HOURLY
Dover, DE · On-site
$16/hr
Key ResponsibilitiesDirect Care & Daily Living Support * Assist individuals with activities of ... Patient and encouraging * Strong communicators * Team-oriented and collaborative * Adaptable and ...
New
Quick apply
DIRECT SUPPORT PROFESSIONAL-HOURLY
Dover, DE · On-site
$16/hr
Key ResponsibilitiesDirect Care & Daily Living Support * Assist individuals with activities of ... Patient and encouraging * Strong communicators * Team-oriented and collaborative * Adaptable and ...
New
DIRECT SUPPORT PROFESSIONAL-HOURLY
Claymont, DE · On-site
$16/hr
Key ResponsibilitiesDirect Care & Daily Living Support * Assist individuals with activities of ... Patient and encouraging * Strong communicators * Team-oriented and collaborative * Adaptable and ...
New
Quick apply
DIRECT SUPPORT PROFESSIONAL-HOURLY
Claymont, DE · On-site
$16/hr
Key ResponsibilitiesDirect Care & Daily Living Support * Assist individuals with activities of ... Patient and encouraging * Strong communicators * Team-oriented and collaborative * Adaptable and ...
New
DIRECT SUPPORT PROFESSIONAL-HOURLY
Dover, DE · On-site
$16/hr
Key ResponsibilitiesDirect Care & Daily Living Support * Assist individuals with activities of ... Patient and encouraging * Strong communicators * Team-oriented and collaborative * Adaptable and ...
New
Quick apply
DIRECT SUPPORT PROFESSIONAL-HOURLY
Dover, DE · On-site
$16/hr
Key ResponsibilitiesDirect Care & Daily Living Support * Assist individuals with activities of ... Patient and encouraging * Strong communicators * Team-oriented and collaborative * Adaptable and ...
New
With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our ... We are committed to supporting patients through personalized support, detailed documentation, and ...
New
With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our ... We are committed to supporting patients through personalized support, detailed documentation, and ...
New
Patient Support Assistant information
See Delaware salary details
$31K - $31.8K
2% of jobs
$31.8K - $32.5K
2% of jobs
$32.5K - $33.2K
6% of jobs
$33.2K - $33.9K
13% of jobs
$34K is the 25th percentile. Wages below this are outliers.
$33.9K - $34.7K
27% of jobs
$34.7K - $35.4K
14% of jobs
$35.9K is the 75th percentile. Wages above this are outliers.
$35.4K - $36.1K
18% of jobs
$36.1K - $36.8K
3% of jobs
$36.8K - $37.6K
6% of jobs
$37.6K - $38.3K
3% of jobs
$38.3K - $39K
6% of jobs
$31K
$35.4K
$39K
How much do patient support assistant jobs pay per year?
How do Patient Support Assistants typically collaborate with medical and nursing staff during a shift?
What are the key skills and qualifications needed to thrive as a Patient Support Assistant, and why are they important?
What is the work of a patient care assistant?
What's the difference between a CNA and a patient care assistant?
What are Patient Support Assistants?
What is the difference between Patient Support Assistant vs Medical Assistant?
| Aspect | Patient Support Assistant | Medical Assistant |
|---|---|---|
| Credentials | High school diploma or equivalent; optional certification | High school diploma; certification often preferred |
| Work Environment | Hospitals, clinics, outpatient facilities | Clinics, doctor's offices, hospitals |
| Job Duties | Patient greeting, scheduling, basic patient support | Clinical tasks, patient prep, administrative duties |
| Industry Usage | Healthcare, patient care support | Medical practice, clinical support |
While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.
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$52K/yr
Other
Posted 13 days ago
Job description
Qualifications:Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Experience: None.
- Education: High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
- English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
Medical Support Assistant (Advanced), GS-06
Experience: One year of creditable experience equivalent to the next lower grade (GS-5).
This is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of health care services in an inpatient or outpatient setting. Advises clinical staff on current administrative processes. The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
Assignments at this level include, but are not limited to:
- Scheduling, canceling, re-scheduling patient appointments and/or consults
- Entering no-show information; monitoring appointment requests from multiple electronic sources.
- Participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic.
- Monitoring both inpatient and outpatient appointments in areas of responsibility.
- Verifying and updating demographics and insurance information when patients check-in for appointments.
- Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.).
Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs:
- Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
- Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
- Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
- Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g., medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
- Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
- Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
The full performance level of this vacancy is GS-6.
Physical Requirements: Work is primarily sedentary, although some slight physical effort may be required. The ability to deal effectively with organizational change, role ambiguity and the stresses of juggling many priorities and rapidly responding to unanticipated critical situations is essential.Education:Documentation Requirements for Proof of High School Completion or higher
If using post-high school education to substitute for experience at the GS-4 or GS-5, you must submit a copy of your unofficial or official transcript with your application.If selected, to meet the basic requirement of high school education or equivalent and prior to a firm offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision:
- Copy of high school diploma OR high school transcript (unofficial or official) OR GED certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official).