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Patient Support Assistant Jobs in Waterloo, IA (NOW HIRING)

Mercy

Primary Care Assistant - Medical Assistant

Oelwein, IA · On-site

$16.75 - $21.50/hr

The Primary Care Patient Care Certified MA will partner with patients, providers, and other members ... support, and matched retirement plans for team members working 32+ hours per pay period. Join a ...

Sevita

Direct Support Professional

Vinton, IA · On-site

$15.25/hr

... ll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of ...

Sevita Health

Direct Support Professional

Vinton, IA · On-site

$15.25/hr

... ll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of ...

Nextaff

CNA

Clarksville, IA · On-site

$23/hr

CNAs will provide direct patient care, support nursing staff, and help maintain a safe and comfortable environment for residents and patients. Key Responsibilities * Assist patients with activities ...

Mercy

Medical Assistant - Pediatrics

Oelwein, IA · On-site

$16.75 - $21.50/hr

Position Details: Medical Assistant - Pediatrics Mercy Hospital St. Louis Mercy Pediatrics ... Work collaboratively to support clinic goals and patient care needs. * Serve as a positive team ...

Sevita

Direct Support Professional

Vinton, IA · On-site

$15.25/hr

... ll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of ...

Sevita Health

Direct Support Professional

Vinton, IA · On-site

$15.25/hr

... ll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of ...

Crossroads Dental

Dental assistant

Waterloo, IA

$22 - $26/hr

... patient education and post-op instructions Support clinical and administrative tasks as needed Contribute to a positive, team-oriented environment Salary Range Full-time $22 - $26 per hour ...

Crossroads Dental

Dental assistant

Waterloo, IA · On-site

$22 - $26/hr

... patient education and post-op instructions Support clinical and administrative tasks as needed Contribute to a positive, team-oriented environment Salary Range Part-time $22 - $26 per hour ...

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Showing results 21-40

All JobsPatient Support JobsPatient Support Assistant JobsPatient Support Assistant Jobs in Waterloo, IA

Patient Support Assistant information

See Waterloo, IA salary details

$30.6K

$34.8K

$38.5K

How much do patient support assistant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for patient support assistant in Waterloo, IA is $34,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $36,000.00 per year, depending on experience, location, and employer.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are the most commonly searched types of Patient Support jobs in Waterloo, IA?

The most popular types of Patient Support jobs in Waterloo, IA are:

What are popular job titles related to Patient Support Assistant jobs in Waterloo, IA?

For Patient Support Assistant jobs in Waterloo, IA, the most frequently searched job titles are:

What job categories do people searching Patient Support Assistant jobs in Waterloo, IA look for?

The top searched job categories for Patient Support Assistant jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Patient Support Assistant jobs?

Cities near Waterloo, IA with the most Patient Support Assistant job openings:

Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,770 per year, or $15.8 per hour.

Primary Care Assistant - Medical Assistant

Mercy

Oelwein, IA • On-site

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Mercy rating

6.5

Company rating: 6.5 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

614th of 898 rated healthcare providers

Job description

Find your calling at Mercy!Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:Primary Care Assistant - Medical Assistant

Location: Mercy Clinic Primary Care Oakville - 5758 Telegraph Road
Oakville,MO63129

Schedule: Full Time, Day Shift

  • Education: High school diploma or equivalent
  • Education Preferred: Graduate from an accredited Medical Assistant program
  • Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic
  • Coworkers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.
  • Coworkers must actively maintain their certification, or they will be transitioned to the Medical Assistant title
  • New hire must attend MA Clinic Academy training
  • Must have completed all MA Competencies
  • Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:
    AWV questionnaire and documentation
  • Thorough Medication Reconciliation
    Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)
    Blood Pressure Recheck for patients with elevated initial blood pressure reading
    Completion of Patient Experience Conversation
Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

What Mercy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Mercy

Sourced by ZipRecruiter

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Chesterfield, MO, US

Year founded

1827

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