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Patient Support Assistant Jobs in Springfield, IL

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Patient Support Assistant information

See Springfield, IL salary details

$30.7K

$35K

$38.7K

How much do patient support assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for patient support assistant in Springfield, IL is $35,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $36,200.00 per year, depending on experience, location, and employer.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are popular job titles related to Patient Support Assistant jobs in Springfield, IL? For Patient Support Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Patient Support Assistant jobs in Springfield, IL look for? The top searched job categories for Patient Support Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Patient Support Assistant jobs? Cities near Springfield, IL with the most Patient Support Assistant job openings:
Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,018 per year, or $16.8 per hour.

Patient Care Technician, 6B Cardiac

Memorial Health

Alexander, IL • On-site

$25.99/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

454th of 887 rated healthcare providers

Job description

Min
USD $16.77/Hr.
Max
USD $25.99/Hr.
Overview
  • Full time
  • Night shift, 6:45pm - 7:15am
  • Every third weekend

Support cardiac patients through essential, hands-on care. As a Patient Care Technician (PCT) on the 6B Cardiac unit at Springfield Memorial Hospital, you'll work closely with nurses and care providers to support patients recovering from cardiac events, surgeries and conditions. Your role is vital in helping patients feel safe, comfortable and cared for throughout their hospital stay.
Qualifications
Who We're Looking For:
A reliable and compassionate caregiver who is detail-oriented, responsive and committed to delivering excellent care in a specialized cardiac setting.
Education, Licensures & Certifications:
  • One of the following is required:
    • Certified Nurse Assistant (CNA)
    • Enrollment in nursing school with one (1) semester of clinicals completed
    • Two (2) years of relevant experience in a nursing assistant role
  • CPR certification required or obtained during onboarding

Experience:
  • Experience in cardiac care or acute care preferred
  • Strong observational skills and ability to respond quickly to changes in patient condition

Responsibilities
Key Responsibilities:
  • Provide direct care aligned with patient safety and comfort standards
  • Assist with ambulation, nutrition, hygiene and toileting support
  • Document interventions, observations and patient responses accurately
  • Prepare patients for cardiac monitoring and procedures as directed
  • Maintain a clean and organized care environment in collaboration with the team

What You'll Do:
  • Assist patients with hygiene, mobility, feeding and toileting needs with care and dignity
  • Monitor and document vital signs, blood glucose levels, intake/output and patient observations
  • Support cardiac care protocols by preparing patients for tests, procedures and treatments
  • Respond promptly to patient call lights, ensuring comfort and safety
  • Collaborate with nurses and providers to maintain a clean, organized and efficient unit

Why Join Us?
At Memorial Health, we invest in your professional development, well-being and career growth with:
  • Paid Time Off (PTO)
  • Medical, dental and vision insurance
  • 401(k) retirement plan
  • Flexible spending accounts
  • Continuing education opportunities
  • Life insurance and voluntary benefits
  • Mental health services
  • Employee Assistance Program
  • Adoption assistance
  • Local and national discounts

Location:
This position is based at Springfield Memorial Hospital in Springfield, IL, part of Memorial Health's network of care.

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