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Patient Support Assistant Jobs in Romeoville, IL

Specialist, Patient Support

Chicago, IL ยท On-site

$17.50 - $21.75/hr

Patient Support Specialist Do you want a job where what you value aligns with what you do? Come ... Verify insurance coverage and assist patients with insurance and billing questions * Answer phone ...

Specialist, Patient Support

Chicago, IL ยท On-site

$17.50 - $21.75/hr

Patient Support Specialist Do you want a job where what you value aligns with what you do? Come ... Verify insurance coverage and assist patients with insurance and billing questions * Answer phone ...

Department Support Assistant III

Naperville, IL ยท On-site

$21.08 - $31.62/hr

Department Support Assistant III * Location: Naperville, IL * Full Time: 40 hours per week * Hours ... patient experiences and expert care close to home across more than 300 ambulatory locations and ...

Medical Services Coordinator

Hinsdale, IL ยท On-site

$19.75 - $20.75/hr

Patient Support: * Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed ...

Practice Coordinator

Plainfield, IL ยท On-site

$19.75 - $20.75/hr

Patient Support: * Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed ...

Practice Coordinator

Plainfield, IL ยท On-site

$19.75 - $20.75/hr

Patient Support: * Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations,lab orders, letters for patients, records requests, coordination of needed ...

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Patient Support Assistant information

See Romeoville, IL salary details

$31.6K

$36K

$39.8K

How much do patient support assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for patient support assistant in Romeoville, IL is $36,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $37,200.00 per year, depending on experience, location, and employer.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What job categories do people searching Patient Support Assistant jobs in Romeoville, IL look for? The top searched job categories for Patient Support Assistant jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Patient Support Assistant jobs? Cities near Romeoville, IL with the most Patient Support Assistant job openings:
Infographic showing various Patient Support Assistant job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,025 per year, or $17.3 per hour.

Specialist, Patient Support

Tapestry 360 Health

Chicago, IL โ€ข On-site

$17.50 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Patient Support Specialist

Do you want a job where what you value aligns with what you do? Come join us!

We are currently seeking Patient Support Specialists (PSS) who are passionate about healthcare work in the North Side communities we serve. PSSs are often the first impression a patient has of Tap 360. Working in the front line of communications, you interact and build relationships with patients, insurance providers and medical professionals.

If you are an enthusiastic, dedicated customer service pro who loves helping people, then Tap360 is a great place to begin, build or cement your healthcare career.

As an integral Care Team member, Tap360 PSSs:

  • Greet patients and direct them through the registration process
  • Collect and process payments and copays
  • Verify insurance coverage and assist patients with insurance and billing questions
  • Answer phone calls
  • Provide excellent customer service
  • Perform general administrative tasks

We welcome those who are just starting out in or recently returning to the workforce.

Come join our tapestry where warm and generous colleagues are entwined with work that is fulfilling, challenging and fun and it's all interlaced with a culture that is led by both head and heart.

Benefits offered to Tap360 full-time employees:

  • Choice of 4 BCBS Medical Plans | Choice of 2 BCBS Dental plans | BCBS Vision Plan | BCBS Life, AD&D, Short- & Long-Term Disability Insurance | 401K | 11 Paid Holidays | Generous PTO including Sick Leave and Vacation

Minimum Required Qualifications:

  • A sincere interest in healthcare
  • Ability to use computers
  • Excellent customer service and nonverbal active listening skills
  • Compassion, empathy, respect for others and sensitivity to diverse cultures and perspectives
  • Organizational skills, flexibility, time management skills and a can-do attitude
  • Ability to professionally and effectively communicate and interact with patients, colleagues, providers, managers, and others

Desired Qualifications:

  • Bilingual
  • Post-HS education or training
  • Familiarity with medical terminology
  • Previous customer service and/or medical office experience
  • Experience using EMR systems ( e.g., athenaPractice, Centricity, Epic, Praxis, Meditech, Cerner, etc.)