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Patient Support Assistant Jobs in Springfield, IL

Hshs

Patient Care Assistant

Springfield, IL · On-site

$18 - $25.20/hr

Nursing Support Schedule: 36 hrs/wk, Night shift, every other weekend requirement Facility: St John ... Certified Nurse Assistant (CNA) or Patient Care Technician (PCT) in the state of practice is ...

Hshs

Patient Care Assistant

Springfield, IL

$18 - $25.20/hr

Nursing Support Schedule: 24 hrs/wk, nights , every other weekend requirement Facility: St John ... Certified Nurse Assistant (CNA) or Patient Care Technician (PCT) in the state of practice is ...

Visiting Angels

Patient Care Assistant - PCA

Lincoln, IL · On-site

$16 - $20/hr

Visiting Angels Springfield supports the seniors with daily living responsibilities such as light ... Patient Care Assistant - PCA Responsibilities * Help clients take prescribed medication * Assist ...

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Patient Support Assistant information

See Springfield, IL salary details

$30.7K

$35K

$38.7K

How much do patient support assistant jobs pay per year?

As of Aug 31, 2026, the average yearly pay for patient support assistant in Springfield, IL is $35,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $36,200.00 per year, depending on experience, location, and employer.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are popular job titles related to Patient Support Assistant jobs in Springfield, IL?

For Patient Support Assistant jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Patient Support Assistant jobs in Springfield, IL look for?

The top searched job categories for Patient Support Assistant jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Patient Support Assistant jobs?

Cities near Springfield, IL with the most Patient Support Assistant job openings:

Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,018 per year, or $16.8 per hour.

Clinical Support Assistant

Springfield, IL

Springfield Clinic
Health Care and Social Assistance • 1 - 5K employees

6.7

Company rating: 6.7 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

534th of 896 rated healthcare providers

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Springfield Clinicexternal

Full-time

Posted 11 days ago

Job description

The Clinical Support Assistant is responsible for functioning as an entry level assistant to the physician, optometrist, NP/PA, and licensed/certified personnel in the areas of direct and indirect patient care.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities

  • Follow all Clinic policies including the Dress Code Policy, Attendance, and Clinic Performance Standards.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standard
  • Assist in answering phones.
  • Clean clinical areas before and after each patient use.
  • Prepare patient for physician exam/procedure.
  • Interview patient to determine chief complaint and medical history. 
  • Take vital signs and document results.
  • Organize all medical information and place in the record.
  • Complete department task list as appropriate.
  • May perform office common procedures with supervision such as but not limited to blood draws, suture removal, staple removal, etc. after training.
  • May perform common point of care tests with supervision such as vision screenings, urine analysis, glucose, A1C, etc. after training. 
  • May perform medication administration with supervision after training.
  • Schedule appointments effectively and efficiently according to patient needs.
  • Attend all educational sessions for job role.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
  • Perform other job duties as assigned.
     

Education/Experience

  • Patient experience preferred.  Strong interest in healthcare field.
  • High school or GED.
  • Must have CNA certification
     

Licenses/Certificates

  • Certification/licensure must be obtained within 90 days of eligibility of taking exam.
  • Eligibility examples include:
    • 90 days from authorization to test letter for NCLEX
    • 90 days from CMA program graduation
    • 90 days from one year work anniversary in eligible setting
  • Current CPR certification per American Heart Association guidelines within 30 days of hire date.
     

Working Environment

  • Works in office setting during the hours the Clinic is available to patients/families.
  • Sitting vs. standing averages to 50-50%.
  • Minimal lifting requirements.  Occasional lifting required for orthopedics, geriatrics and internal medicine.
     

PHI/Privacy Level

HIPAA1

What Springfield Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

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