ZipRecruiter

Log In

1

Patient Services Associate Jobs in Wisconsin (NOW HIRING)

Thedacare

Dining Services Associate - Hospital

Shawano, WI · On-site

$13.25 - $17.25/hr

The Food Service Associate II performs duties involved in the preparation, assembly, and delivery ... Delivers meal trays, nourishments, and floor stock to patient/resident rooms or designated areas.

ThedaCare

Dining Services Associate - Hospital

Shawano, WI · On-site

$13.25 - $17.25/hr

The Food Service Associate II performs duties involved in the preparation, assembly, and delivery ... Delivers meal trays, nourishments, and floor stock to patient/resident rooms or designated areas.

next page

Showing results 1-20

All JobsPatient Services Associate JobsPatient Services Associate Jobs in Wisconsin

Patient Services Associate information

See Wisconsin salary details

$13

$19

$24

How much do patient services associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient services associate in Wisconsin is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.87 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Wisconsin?

The most popular types of Patient Services jobs in Wisconsin are:

What cities in Wisconsin are hiring for Patient Services Associate jobs?

Cities in Wisconsin with the most Patient Services Associate job openings:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,796 per year, or $19.1 per hour.

PATIENT SERVICES REPRESENTATIVE

Primary Care Associates of Appleton

Appleton, WI • On-site

$17 - $21.75/hr

Full-time

Posted 5 days ago

Key responsibilities

  • Schedule and confirm patient appointments and send required forms to patients.

  • Perform registration functions, including new patient registration, verifying demographic and insurance information, and collecting co-pays and payments.

  • Greet patients and visitors, verify registration information, and handle payments and insurance verification.

Job description

Description

Job Description:

DEPARTMENT: Patient Services Department

REPORTS TO: Patient Services Team Leader

HOURS:

  • 64 hours per pay period (full-time benefit eligible)
  • Will work every 3rd weekend - Saturday 7:45 am to noon and Sunday 8:45 am to noon
  • Monday, Tuesday (day off), Wednesday, Thursday and Friday hours ranging from 8 am to close (6 pm)
  • When working the weekend, candidate will have a different day off during the week


SCHEDULER

Position Summary:

Responsible for scheduling/confirming of appointment, registration of patients, and maintenance of the scheduling template.

DUTIES AND RESPONSIBILITIES:

  • Schedules patient appointments
  • Confirms appointments for physician schedules
  • Sends the patient forms required for appointments
  • Responsible for template maintenance as assigned
  • Performs registration functions on occasion in a courteous, accurate and well-organized manner. This will include new patient registration and review of demographic information with patient when each appointment is made to ensure accuracy. Make additions and deletions to information as appropriate.
  • Follow through with any system notes from the business office regarding collection of payment
  • Knowledge of use and care of departmental machines necessary to perform job duties, including printer, computer, and copy machine and fax.
  • Courteously answers the telephone, identifies self and takes accurate telephone messages or directs calls to appropriate extension
  • Properly turn telephones over to switchboard when away from desk
  • Other duties as may be assigned.

REGISTRAR

Position Summary:

Greets patients and visitors as they enter the clinic. Responsible for completing needed registration paperwork or verifying registration information. Collects co-pays and other payments as required. Verify, add insurance information as necessary.

DUTIES AND RESPONSIBILITIES:

  • Promptly greets patients and visitors
  • Performs registration functions in a timely, courteous, accurate and well-organized manner. This will include new patient registration and review of information with patient upon registration to ensure accuracy. Make additions and deletions to information as appropriate.
  • Verifies insurance coverage and enters information into EPIC.
  • Follows through with any notes from the business office regarding collection (collect payment, refer to account specialist).
  • Collect co-pays as appropriate.
  • Take patient payments
  • Attempts to collect outstanding account balances at the time of appointment, when applicable.
  • Print route slips to appropriate printer.
  • Balances cash drawer with EPIC and credit card batch daily.
  • Knowledge of use and care of departmental machines necessary to perform job duties, including printer, computer, and copy machine, and fax.
  • Courteously answers the telephone, identifies self and takes accurate telephone messages or directs calls to appropriate extension.
  • Properly turn telephones over to the answering service at close of business hours.
  • Process credit card payments.
  • Properly forward phone to appropriate extension when away from desk.
  • Other duties as may be assigned.

SUPERVISORY RESPONSIBILITIES:

  • This job has no supervisory responsibilities.


Requirements

QUALIFICATIONS:

  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
  • Other skills required:
  • Knowledge of use and care of departmental machines necessary to perform job duties, including printer, computer, and copy machine and fax.
  • Positive and effective communication skills.
  • Ability to work well with others including all customers of Primary Care Associates.
  • Ability to work under pressure in a fast paced environment.
  • Ability to use clinic telephone system effectively.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Occasionally required to stand or walk.
  • Frequently required to sit, bend, stoop, talk or hear.
  • Continually required to utilize hand and finger dexterity.
  • While performing the duties of this job, the noise level in the work environment is usually moderate.
  • The employee must occasionally lift and/or move up to 250 pounds.
  • Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.
  • Specialized equipment, machines, or vehicles used: fax, print, copy, scan, etc.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Apply